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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... もっと見る

5つ星のうち5の評価

Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!

5つ星のうち5の評価

I have been using Rentec for over 5 years. Every person I have spoken or emailed with during that time has been professional, pleasant and helpful. A great software with value backed by nice people.

5つ星のうち5の評価

Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... もっと見る

4.7

優良

TrustScore 5段階評価の4.5

40件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Top Notch Support!

Sha has been incredibly helpful in getting our account set up. The responsiveness and support from Rentec have been superb from the beginning, and I’m excited to be partnering with them moving forward. The system is exactly what we needed and is much more user friendly than QuickBooks!

2026年3月3日
自発的なレビュー
5つ星のうち1の評価

Hard to learn

Hard to learn. Banking info from Forte is terrible. Very time consuming to see who has paid.

2026年3月3日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for your feedback. We've partnered with Forte specifically for their industry-leading security standards, though we recognize that these rigorous safety protocols can make the initial setup more intensive than expected. We apologize for the frustration this caused. Please know these measures are in place to provide the highest level of protection for your account and the entire Rentec Direct community. Once this one-time configuration is complete, I expect the rest of your experience to be very smooth.

5つ星のうち5の評価

Customer Support Transcends The Best

The representative I worked with today was Traci. She was a consummate professional, knowledgeable, patient, and understanding individual. It is great to see a company that values good ol’ quality customer service.

We recently moved from DoorLoop to Rentec Direct, and I have no regrets. While the software might lack a few capabilities that DoorLoop offers, the quality of customer service, including their responsiveness, makes up for this. We are a customer for life!

2026年3月2日
自発的なレビュー
5つ星のうち5の評価

Rentec is always quick to reply to my…

Rentec is always quick to reply to my requests for information. I love the product and company!

2026年2月24日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!

5つ星のうち5の評価

Quick to respond and knowledgeable

I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!

2026年2月23日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!

5つ星のうち5の評価

I asked a question about accounting in…

I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.

2026年2月20日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.

5つ星のうち5の評価

"Great Experience"

What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.

2026年2月20日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!

5つ星のうち5の評価

I want to thank Colton from RentTech…

I want to thank Colton from RentTech Direct for the outstanding support.

He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.

His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.

Highly recommend!

2026年2月18日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!

5つ星のうち5の評価

Colton has been a pleasure to work with…

Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!

2026年2月17日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!

5つ星のうち5の評価

10+ year client of Rentec

I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.

2026年2月11日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!

5つ星のうち5の評価

thanks always!

thanks! your customer service is always quick and helpful!

2026年2月5日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!

5つ星のうち5の評価

Colton is the best

Colton is the best. He is quick and very responsive. He is the best.

2026年2月5日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!

5つ星のうち5の評価

Kathryn and the rest of the Rentec…

Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.

2026年2月3日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!

5つ星のうち5の評価

Thanks, Colton!

Colton is patient, knowledgable and helpful.

2026年2月3日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!

5つ星のうち5の評価

As a new landlord

As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.

2026年2月1日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!

5つ星のうち5の評価

They have great customer service

They have great customer service. Simple to set up demos and help during set up. Love their system

2026年2月2日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!

5つ星のうち5の評価

#1 Customer Support Team

I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!

2026年2月3日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!

5つ星のうち5の評価

10 Year User Review

I have used Rentec Direct for coming up on 10 years. For the cost of the software, its capabilities for a small to large property management company are currently unmatched. Tack on lightning fast and highly effective customer service to that, and you would have to be out of your mind to go anywhere else for PM Software.

2026年1月29日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you for taking the time to review! It's always great hearing from long-term clients! We love hearing that you have had a good experience; don't hesitate to reach out whenever you have questions or requests. Our team is always happy to help!

5つ星のうち5の評価

I have been using Rentec Direct for 5…

I have been using Rentec Direct for 5 years. This software is user friendly and easy to use. Kathryn has been amazing at helping me.

2026年1月20日
自発的なレビュー
Rentec Direct ロゴ

Rentec Direct からの回答

Thank you, Jennifer! Our goal is to ensure that the software is robust and feature-rich, but still easy to use! Glad to hear we're hitting the mark, and we'll be sure to pass along your thanks to Kathryn!

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