Restaurant.com レビュー 

Restaurant.com からの回答

2025年8月20日

Thanks for the feedback, Bruce! We're glad to hear that you are saving money while dining out and supporting local restaurants in your community!

Restaurant.com からの回答

2025年8月12日

Hi Max,
Thanks for the 5-star review. We're delighted to hear that you're enjoying your experience using Restaurant.com and getting substantial savings on dining out. Thank you for being a great customer and sharing your experience with others. Wishing you many more happy dining adventures!

Restaurant.com からの回答

2025年8月12日

Hi Pamm!
Thank you so much for your kind review! We're glad to hear that you're finding value in Restaurant.com and the savings we offer.

We are working diligently to add new restaurants to our network. After the pandemic, the restaurant industry was hit very hard and we're working in tandem to bring new restaurants online.

Thank you for being a valued customer!

Restaurant.com からの回答

2025年8月11日

Hi Renee,
Thank you so much for the 5-star review! We're so thrilled to hear that you find the Restaurant.com site easy to navigate and easy to purchase and redeem! Wishing you many more happy dining adventures!

Restaurant.com からの回答

2025年8月8日

Hi GD,
We’re sorry for the frustration this may have caused. All restaurants on our site have formally agreed to participate in our program, but if one unexpectedly doesn’t honor a deal, your certificate never loses value and can always be exchanged directly in your account.

Restaurant availability can change, which is why we recommend using the “Show Deals Only” filter to see restaurants currently offering deals in your area. We appreciate feedback about individual listings so we can verify and update them as needed.

Restaurant.com からの回答

2025年8月8日

Hi Paul,
Thanks for your feedback. We don’t post restaurant deals on Facebook—our offers are listed only in our directory at Restaurant.com. For the most up-to-date participating locations, we recommend browsing our site and using the “Show Deals Only” filter. This ensures you’re viewing only restaurants currently offering deals.

We appreciate your input as we work to keep browsing for new deals and redemption as clear as possible.

Restaurant.com からの回答

2025年7月29日

Hi Scott,
We’re sorry the offer you received from a third party wasn’t what you expected. All of our partners agree to present the offer in accordance with our marketing standards to ensure it’s clear and transparent—but unfortunately, they don’t always get it right.

The "$200 dining credit" you received is equivalent to 20,000 Restaurant.com points. These points never expire and can be broken up however you like—so you’re not limited to using the full amount in any single establishment. Many customers find more variety and availability by redeeming their points in $10, $25 or $50 increments.

While our dining deals are not stored-value gift cards, they are designed to offer up to 50% off your final bill at participating restaurants - and you receive the full value of the dining deal. So with a $200 dining deal, you'll still get the full $200 off of your restaurant bills, provided you meet the restaurant's minimum, which is usually 2x the face value (for example, a $25 dining deal may have a $50 minimum spend, so you'll save 50%). Each establishment sets its own minimum spend requirement and agrees to participate in the program. These details are clearly listed on our website.

You can browse and redeem your points at any time and even exchange your unredeemed certificates if something doesn’t work out - no questions asked.

Thanks again for your feedback—it helps us ensure better transparency all around.

Restaurant.com からの回答

2025年7月18日

Hi Steve,
We’re sorry for the frustration this may have caused. All restaurants on our site have agreed to participate, but if one unexpectedly doesn’t honor a deal, your certificate never loses value and can always be exchanged for another option.

We’ve been in touch with you directly regarding your password issue, and we appreciate your feedback.

Restaurant.com からの回答

2025年7月15日

Hi Tmd,
We’re sorry to hear you were disappointed with your experience. Just to clarify, Restaurant.com works as a directory — participating restaurants choose when to offer deals, and they can add or remove them at their discretion. To see only locations currently offering a dining deal, we recommend using the “Show Deals Only” filter at the top of the search results.

While not every restaurant has an active offer at all times, many users find value in discovering new spots, reading reviews, and saving up to 50% when deals are available.

Thanks for sharing your feedback — we’re continually working to improve the experience.

Restaurant.com からの回答

2025年7月8日

Hi Eddie,
We are thrilled to hear that you've had great dining experiences through Restaurant.com; thank you so much for taking the time to leave a review to let others know about your experience. Wishing you many more happy dining adventures!

Restaurant.com からの回答

2025年7月2日

Hi Crystal,
We're sorry to hear you had trouble finding available deals. Our site is a national restaurant directory, and participating restaurants can add, modify, or remove their deals as they see fit. That's why the directory has a filter to display only those restaurants with current deals.

To do this, we recommend clicking on the “Show Deals Only” filter at the top of the search results page. That will help narrow your results to just those restaurants with active offers.

Many of our users find value in browsing the full directory to discover new restaurants and read reviews—and when deals are available, it's a great way for diners to save.

If you need more support, feel free to reach out to us at restaurant.com/FAQ and you can find our contact information there.

Restaurant.com からの回答

2025年7月2日

Hi Nicole,
Thank you so much for letting us know! That's exactly how we want all of our customers to feel.

Restaurant.com からの回答

2025年7月2日

Hi Bill,
Thank you so much for your kind words — and for being such a longtime supporter of Restaurant.com! We're especially glad to hear that you've continued to find value in your certificates over the years — even through the challenges of the pandemic. It's true: our dining deals never expire, and it's wonderful to see customers like you putting them to good use.

Thanks again for taking the time to share your experience — we're lucky to have you in the Restaurant.com family!

Restaurant.com からの回答

2025年7月2日

Hi Sandy,
Thank you so much for your thoughtful review! We know things don’t always go perfectly—restaurants can come and go from our program—but we’re really glad our team was able to step in and help quickly when you needed it.

We appreciate you being a part of the Restaurant.com family and hope you continue discovering great new places to dine and save!

Restaurant.com からの回答

2025年6月26日

Hi Barbara,
Thanks so much for your longtime support — we truly appreciate loyal customers like you, and we’re glad to hear you’ve had a great experience with your go-to spot in Aurora!

We know that having more local restaurant options makes a big difference, and under new ownership, we’re working hard to grow and refresh our network. Like many in the hospitality space, we were hit hard by the disruptions caused by covid to the restaurant industry, but we’re making steady progress and are excited about the improvements underway.

As an added option, you might want to check out our Dining Discount Pass which you can redeem using your points. The pass unlocks savings at over 100,000 national restaurants and establishments. It’s a great way to access even more deals beyond local restaurants. Thanks again for your feedback and for being a loyal customer for so many years!

Restaurant.com からの回答

2025年6月24日 に更新

Thanks so much for the 5-star review and for sharing your honest feedback — we really appreciate it!!!

To help clarify, our points-based system was actually designed to offer more flexibility for exactly this type of situation. Rather than being locked into specific certificate values, you now have the ability to redeem your points for any available dining deal that fits your balance — no need to call or combine anything manually.

Each dollar of value you return is converted into points ($1 = 100 points), and your full points balance can be accessed from your account at any time. So in your example, if you have 5,000 points from different returns, you can absolutely use them all toward a single $50 dining deal.

We hope that makes things a little easier — and we’re working on continued improvements to the experience. Thanks so much for your thoughtful review and for being part of the Restaurant.com family!

Restaurant.com からの回答

2025年6月22日

That’s what it’s all about. Saving money and discovering new favorites always makes dining out more fun!

Restaurant.com からの回答

2025年6月24日

Hi Joshua,
Our team reached out to you - we'd love to help you with your situation. We’re sorry to hear about this frustration and want to clarify a few things. Restaurant.com dining deals are are high-value dining deals offered by our thousands of restaurant partners. You can use your points to redeem these dining deals, and most are structured to save you up to 50% off your meal. For example, a $25 dining deal typically requires a $50 minimum spend — so you’re still saving $25 when dining out.

To find restaurants that currently have deals available, just use the “Show Deals Only” toggle when browsing our site. Only those restaurants with active deals will appear.

As for restaurant participation — we have formal agreements with all restaurants listed on our site. If a location isn’t honoring its deal, we absolutely want to know. We’ve requested more information from you here on Trustpilot and would truly appreciate the chance to investigate and make things right.

Thanks again for sharing your feedback — we’re committed to improving the experience for you and all of our customers.

Restaurant.com からの回答

2025年6月21日

Great to hear you’ve been with us for years and enjoying the updates. The new format is all about making things smoother, and we’re working hard to bring more restaurants your way!

Restaurant.com からの回答

2025年6月21日 に更新

Thanks so much for the kind words, Chris! We're really glad our team could help guide you through the updated site and that you're now able to use your credits with ease. We’re continuing to roll out improvements, and it’s great to hear when those efforts make a difference. We look forward to helping you discover even more great local spots!