I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didnât work at all. The third TV arrived... ãã£ãšèŠã
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If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... ãã£ãšèŠã
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... ãã£ãšèŠã
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... ãã£ãšèŠã
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Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TVâs, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. Itâs not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the âInnovator of tomorrowâ.
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Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, è±åœ
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
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Great prices backed up with awesomeâŠ
Great prices backed up with awesome service. Highly recommended.
Absolutely fantastic service
Absolutely fantastic service. I ordered my laptop and within a few hours I got a call saying I could collect it before closing time. Once in the building they had strict Covid protocols that were being followed.I wouldn't hesitate to purchase from them again.
Excellent
Easy to navigate website, delivery was very quick with updates given on shipping and delivery time slot. Product arrived well packaged & looked brand new. Wouldn't hesitate shopping on-line with this company again (have previously purchased in-store but wasn't possible this time due to current restrictions)
Brilliant service and product
Brilliant service and product. Was a but apprehensive spending a significant sum of money in a site I had never heard of. But no issues at all. Clarified questions over the phone and quick delivery. Would have not ordered if I didn't see the positive reviews on trustpilot. Hope this helps someone. Thanks
Fantastic prices and service too.
I found the staff extremely friendly and professional. Grabbed myself a bargain via their website and more than happy with my new TV. I will definitely use them again if the need arises.
Well priced and very fast dispatch andâŠ
Well priced and very fast dispatch and delivery. Would use again. Thanks!
I have been impressed with the serviceâŠ
I have been impressed with the service of this company; they are very professional and friendly and I would recommend them highly.
Excellent service as per always
Customer service at its best
Bought a soundbar for great price, listed as ârefurbishedâ so I wasnât expecting it to 100% as new.
It arrived next day so un boxed it and found the remote was wrong one and the power cable was wrong type there was also a dent in the front grille, gave them a call had a chat to Derek, correct remote and new power cable sent out same day, mentioned the small dent in grille , and was offered £40 back, all sorted in less than 24 hours, great service.
The tv wasnât tested when I boughtâŠ
The tv wasnât tested when I bought it,brought it home and when I was ready to fix it the screen was cracked so had to take it back.Now following up.
Excellent service and very helpful!
I ordered a rear speakers from DigilandâŠ
I ordered a rear speakers from Digiland two weeks ago. The website said they were in stock. Iâve not received them or been given an estimated delivery date yet.
Very good service ,120%better thanâŠ
Very good service ,120%better than currys PC World the sales staff are very good ,nothing was too much trouble for him.
I am satisfied with digland service
I am satisfied with digland service, i personally think that they are doing a great job.
Excellent service
Excellent service.
Great help on the telephone pre order for support.
Online ordering system - easy to use and efficient.
Pick up of goods from Telford showroom really easy and COVID safe.
Would definitely recommend.
Nice and simple click and collectâŠ
Nice and simple click and collect process. Nearly new electronics at bargain prices!
Excellent service
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