I purchased a TV from Digiland in December 2023. The first one was faulty and had to be returned within two weeks. They sent a replacement, but that one didnât work at all. The third TV arrived... ãã£ãšèŠã
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If you could give minus stars I would! The service centre in Wembley never answered any calls and I called over 25 times. They respond to Emails when they want and give you useless advice when you get... ãã£ãšèŠã
Ordered some bluetooth Samsung earphones. The ones arrived were used with chips to the case. The accessories were incomplete and sweat marks around the buds. Saying that the staff were excellent and... ãã£ãšèŠã
Placed order, they debited my card, then day after I was informed by PayPal I am to receive a refund as my item is not in stock. Think they need to get their stock sorted and have the common courtesy... ãã£ãšèŠã
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Digiland has been trading for over 17 years and has built a reputation for providing quality products from well-known manufacturers like Samsung at considerably cheaper prices than the high street retailers. We have a wide range of products including TVâs, sound bars, mobile phones, tablets, laptops, fridges, freezers, washing machines, tumble dryers, ovens and microwaves, all available in our Digiland factory outlet shop on Stafford Park 12, Telford. We sell to the trade but we also welcome members of the public. We can offer such good prices because most of the products we sell are 30 day customer returns. Everything we get in is thoroughly tested and graded in our in-house Samsung service centre before sale. If we do find a fault, we only ever use genuine parts so you can be assured whatever you buy from us, it works just like the manufacturer intended. We are so confident you will be happy with your purchase that we offer a 12 month warranty as standard. Itâs not only us endorsing our company and the products we sell, we have been named as one of the top 1000 companies to inspire Britain and the London Stock Exchange has hailed us as the âInnovator of tomorrowâ.
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Digiland House, Stafford Park 12, Telford TF3 3BJ, TF3 3BJ, Telford, è±åœ
- 01952 238 790
- retail@digigroup.co.uk
- www.retail.digiland.co.uk
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Super quick delivery and a great priceâŠ
Super quick delivery and a great price - I thoroughly recommend
quick delivery good packaging excellentâŠ
quick delivery good packaging excellent value thanks
We had an issue and Derek wasâŠ
We had an issue and Derek was incredibly helpful in resolving it and contacting me out of hours .
Great experience and support inâŠ
Great experience and support in choosing the ideal TV for me
Thank you for your help.
Thank you for your help and great service.
Susan
Samsung Q70R QLED TV and HW-Q70 sound bar
Big discount to shop prices. Boxes had been opened but items were as good as new. Very good customer service.
Very good service only one problemâŠ
Very good service only one problem could not use our discount code so paid £30 more, but service was excellent
Very knowledgeable person on the endâŠ
Very knowledgeable person on the end of the phone , talked me through the phone choices ,explained I could either have it delivered or do click and collect . I chose my phone ordered online and had a phone call couple hours later to say it was ready to collect . Seamless . Very good service .
Great advice and assistance
Great price and arrived the followingâŠ
Great price and arrived the following morning. Had not bought from Digiland before however would have no issues buying from them again.
Helpful and great service
Service was excellent and communicationâŠ
Service was excellent and communication was excellent during lock down
Galaxy S10 plus
Easy to do business with and great value. The slight issue i had was sorted out straightaway
Except service
Good guys.
Good guys.
Among stuff for the price and I genuinely am astounded I got my item for the price I did. Got it to me next day too for no extra. cost.
I will use again
Staff very very good
Staff very helpful. Service really good. Thank you.
Great supplier
Always get excellent service from Derek
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