Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... もっと見る
企業が回答しました
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... もっと見る
企業が回答しました
I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.
企業が回答しました
The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good shop that has the latest technology and customer service is brilliant. I would say polite and friendly staff with lots of good information.

Richer Sounds - Bristol からの回答
A team of staff members totally into achieving the mission of delivering me the best possible sounds with the money I had to spend. Brilliant thanks guys.

Richer Sounds - Bristol からの回答
I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

Richer Sounds - Bristol からの回答
Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

Richer Sounds - Bristol からの回答

Richer Sounds - Bristol からの回答
It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

Richer Sounds - Bristol からの回答
Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

Richer Sounds - Bristol からの回答
I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

Richer Sounds - Bristol からの回答
The team went out of their way to help me. Excellent customer service!

Richer Sounds - Bristol からの回答
Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

Richer Sounds - Bristol からの回答
Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

Richer Sounds - Bristol からの回答
Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless
D.C.Clegg

Richer Sounds - Bristol からの回答
Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

Richer Sounds - Bristol からの回答
Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.
Felt like I was given great advice and appreciated as a customer.

Richer Sounds - Bristol からの回答
I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

Richer Sounds - Bristol からの回答
Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!
Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.
Thankyou

Richer Sounds - Bristol からの回答
Great help and knowledge from staff and no rush to make decision

Richer Sounds - Bristol からの回答
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