Richer Sounds - Bristol レビュー 

2,741
TrustScore 5段階評価の5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... もっと見る

企業が回答しました

5つ星のうち5の評価

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... もっと見る

企業が回答しました

5つ星のうち5の評価

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

企業が回答しました

5つ星のうち5の評価

The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2741件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,741)

過去12か月のレビュー数: 23,886

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really good shop that has the latest…

Really good shop that has the latest technology and customer service is brilliant. I would say polite and friendly staff with lots of good information.

2026年2月10日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

A team of staff members totally into…

A team of staff members totally into achieving the mission of delivering me the best possible sounds with the money I had to spend. Brilliant thanks guys.

2026年2月9日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Purchased over the telephone open box product

I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

2026年2月7日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Retail as it should be

Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

2026年2月7日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

It was time to update my system that I…

It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

2026年2月8日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Amazing service from the staff

Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

2025年6月27日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Roberts radio

I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

2026年2月4日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very knowledgeable staff

Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

2026年1月31日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Successful visit to the Bristol store

Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

2026年2月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your wonderful feedback

5つ星のうち1の評価

Sorry but sound bar you sent me is…

Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless

D.C.Clegg

2026年1月26日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Dear Mr Clegg,

I'm really sorry to read you are unhappy with the product you received, which may be faulty by the sounds of things. We will contact you to help resolve things to your satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Excellent

Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

2026年2月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Amazing service

Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.

Felt like I was given great advice and appreciated as a customer.

2026年2月1日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Pleased with the product and the service

I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

2026年1月28日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

40 Year Old Vinyl Solution

Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!

Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.

Thankyou

2026年1月29日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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