Richer Sounds - Bristol レビュー 

2,712
TrustScore 5段階評価の5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... もっと見る

企業が回答しました

5つ星のうち5の評価

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... もっと見る

企業が回答しました

5つ星のうち5の評価

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excelle... もっと見る

企業が回答しました

5つ星のうち5の評価

I dealt with Noah on this occasion and he was brillant. You always get superb advice ,help and support from the Richers colleagues , world class service always. I have been shopping with them for 42... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2712件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,712)

過去12か月のレビュー数: 23,773

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from Bristol branch

Excellent service from the Bristol branch!

Although the TV wasn’t in stock, it was delivered to my home within a few days!

2026年3月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

2026年7月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

Delivery drivers need to be more…

Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

2026年6月19日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.

The Customer Experience team

5つ星のうち5の評価

Purchasing a surround sound system

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

2026年6月30日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Staff are always helpful

Staff are always helpful, knowledgeable and great people to communicate with.

2026年6月30日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Easy to order

Easy to order, click and collect. Staff are always friendly and helpful.

2026年6月29日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Good service

Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

2026年6月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Arcam A25 - Excellent amplifier and excellent service!

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

2026年6月26日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Joe was excellent.

Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.

2026年6月25日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I dealt with Noah on this occasion and…

I dealt with Noah on this occasion and he was brillant. You always get superb advice ,help and support from the Richers colleagues , world class service always.
I have been shopping with them for 42 years ...no need to go anywhere else, a great experience always.

2026年6月24日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Stewart Gudge July 26

Attention and knowledge of products. Plus sales ability to properly identify our requirements.

2026年6月25日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち3の評価

The staff members I dealt with didn’t…

The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .

2026年6月24日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for leaving your feedback, although it's of course disappointing that you didn't find the team engaged with you as they should. I will investigate with them, along with making it clear that we expect the same level of positive interaction across the board with all customers, and our customer service team will also contact you to follow up..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Friendly staff with good knowledge for…

Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.

2026年6月17日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The team at Bristol were brilliant and…

The team at Bristol were brilliant and quickly answered my questions before taking my order. They also followed up with a curtesy call to see if the installers had been in touch.

2026年6月19日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち1の評価

The staff did not address my questions…

The staff did not address my questions as to the items suitabilty for my requirements.
I therefore cancelled the order amd received a refund.
I will be buying a TV stand elsewhere.

2026年6月17日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

I'm really sorry to read you didn't get the help you needed when ordering your TV stand from us, which is obviously disappointing, particularly for a product like a TV stand where we’d normally be able to offer clear and straightforward guidance.

We’ve attempted to contact you by both phone and email to better understand what information was missing and how we can help, but haven’t been able to reach you so far. If you’re still open to it, we’d really welcome the chance to speak with you and see if we can assist further, so please do get in touch..

seniorcomplaintsteam@richersounds.com

Hope to hear from you soon,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Excellent service

Excellent service. No messing about. Order completed quickly and delivered to store. You might pay a little more but you know where you stand with this company.

2026年6月13日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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