Richer Sounds - Bristol レビュー 

2,819
•
TrustScore 5段階評価の5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... もっと見る

企業が回答しました

5つ星のうち5の評価

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... もっと見る

企業が回答しました

5つ星のうち5の評価

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

企業が回答しました

5つ星のうち5の評価

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2819件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,819)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sonos

service, staff, price

2026年7月30日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I had the pleasure of dealing with…

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

2026年7月30日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Very good service and a competitive…

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered the next day. I was hoping this would be the case but thought I might have been pushing it. Speakers duly arrived the following day and are working perfectly.

2026年7月30日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Super helpful staff

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money off as I didn’t want to swap them out. Great service

2026年7月10日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service

Delivery team were great. Contacted me before the drop off and were very helpful in making sure everything was ok with my mum.

2026年7月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

i can certainly recommend this as a customer first store.

always a pleasure to use,
i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this store ensure they are applied to the customers fairly.
always my first stop when looking for a new piece of equipment.

2026年7月20日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち4の評価

Mic quality isn't great for voice…

Mic quality isn't great for voice memos, (probably worse for anything else that isn't a voice too) - noise suppression tech seems to be working on overdrive and there isn't a clear way to adjust this. Sound quality is generally good for the price point and the ear pads and head piece are squishy and comfy. The build quality feels a bit like it could break at any point as it's mostly plastic, so a case might be worth getting, but for £29 they pack a fair amount in.

Noah was super helpful over the phone and got me to the place where I could make an informed decision and buy there and then which was ideal for me. He took me through some technical payment issues with care and calm and I didn't feel like I was being oversold anything. Great service.

2026年7月20日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for the detailed feedback on the product, which is really helpful, and it's good to hear too that Noah gave such good service.

Many thanks

The Customer Experience team

5つ星のうち5の評価

My 5 year old TV I bought from Richer…

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the phone could not do enough to suggest a replacement and within days I received a new TV and soundbar which are excellent. The final cost was also extremely competitive.

2026年7月17日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち4の評価

Superb TV & Soundbar deal

Great deal - OLED TV + FREE sound bar & woofer.
Tried to take advantage of the PayPal 3 monthly payment but staff advised too difficult / not possible over the phone - had to do online that evening?
On collection, asked staff about HDMI lead included or not, either in TV or soundbar package - could not provide a definitive answer but intimated likely included with the soundbar. It was not - had to purchase a HDMI after setting up new TV & soundbar .... not ideal.

2026年7月7日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for the feedback although our apologies for some of the issues you had during the experience. We understand the branch manager has since been in touch, but if you do need any further help you can e-mail in via..

seniorcomplaintsteam@richersounds.com

The Customer Experience team

5つ星のうち5の評価

Bristol Richer Sounds

The team at Bristol Richer Sounds could not have been more helpful. From the initial discussion on what the buy, to the purchase and then helping me load the car. They couldn't have done more

2026年7月10日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

New Amp

Staff gave great advice and guidance on the compatibility of amps to current equipment.

2026年7月16日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent customer service

I spoke to Dave told him the deck and speakers I had and that I wanted a amp and cd player to suit
And he gave me good advice and 10 mins later I left with my goods and just as Dave said the whole system sounds fantastic
Thanks Dave

2026年7月9日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

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