Richer Sounds - Bristol レビュー 

2,821
•
TrustScore 5段階評価の5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... もっと見る

企業が回答しました

5つ星のうち5の評価

Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... もっと見る

企業が回答しました

5つ星のうち5の評価

Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.

企業が回答しました

5つ星のうち5の評価

It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2821件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,821)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience, knowledgable staff, competitive price and plenty of opportunities to try out the various models of headphones on offer and test with my phone

2026年5月18日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service, yet again, from Richer Sounds

I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)

2026年6月10日
自発的なレビュー
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Purchased a new TV

Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.

2026年6月5日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service

Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round

2026年6月4日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I was looking for a record player

I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.

2026年6月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff. Great advice and even help carrying it out to the car.

2026年5月31日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fantastic delivery

Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.

2026年4月2日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent Shop and Service

The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.

I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.

2026年5月29日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent

Excellent, very informative, great follow up.

2026年5月26日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Very helpful staff

Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.

2026年5月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service as always

Great service as always, friendly and helpful staff

2025年12月19日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち1の評価

Very poor very

Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50

2026年5月22日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for taking the time to leave your review, although I’m sorry to hear about the concerns you’ve raised.

Having looked into this, it appears the wall brackets you’d seen online after ordering an accessory from us, were more generic alternatives and wouldn’t have been compatible with the sound bar you own. The item we supplied was the correct, manufacturer-approved bracket, which is why there’s a difference in price.

I understand we’ve since been in touch to explain things, and resolve the matter for you, of course If there’s anything further you’d like to discuss please feel free to contact me directly using the details below..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

We always buy our hi-fi and TV equipment from Richer Sounds

We always buy our hi-fi and TV equipment from Richer Sounds because a) the range of equipment and pricing is great and b) the staff are friendly and knowledgeable and are prepared to go that extra mile to make sure that we feel comfortable with our purchases. We recently had an equipment demo in their "experience" room in Bristol, and Noah could not have been more helpful in taking a considerable amount of time guiding us through all the options regarding the marvellous Arcam amplifier and CD player which we eventually bought. Many thanks, Richer Sounds; and also for taking away and disposing of our broken CD player!!

2026年5月21日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Success!

Success! I was looking for a white 27inch TV for the kitchen. Having identified one of the few that are available at the moment it seemed to be out of stock everywhere except Richer Sounds. I ordered and it arrived intact the next day - I paid no delivery charge but do happen to live on the edge of Bristol!
I was delighted.

2026年5月21日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Speakers

Went to Bristol to listen to the Sonic 5. From the moment I walked in I felt valued. Noah showed me to the listening room, had a chat then left me to listen and adjust volume etc. Speakers are so good, only needed 10 mins and I brought them.
Only problem I had the speaker had to be delivered, not a real problem, but I was only staying in Bristol a couple days ( I live N.Devon). The next day I had a message saying the speaker where being delivered (Great service). Had to go into DPD app and change date which was easy so panic over. Richer sounds offer a great all round package and all at a great price.

2026年5月20日
Richer Sounds - Bristol ロゴ

Richer Sounds - Bristol からの回答

Thank you for your wonderful feedback

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報