Purchased turntable recently and received unbiased and genuinely helpful advice prior to and after the sale. After sales service (particularly Aaron) was excellent. Everyone likes to 'shop around' on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Purchased turntable recently and received unbiased and genuinely helpful advice prior to and after the sale. After sales service (particularly Aaron) was excellent. Everyone likes to 'shop around' on... もっと見る
企業が回答しました
A great experience over all. The staff were friendly and helpful, they were also able to offer advice and suggestions for our purchase. While they did offer a model that was more expensive than w... もっと見る
企業が回答しました
When we visited the Cardiff store, Dan was extremely helpful and advised us on which Hi-Fi items would suit our needs. Once the goods had arrived we realised that we needed a larger stand for them, ag... もっと見る
企業が回答しました
Got through to Cardiff branch when I rang to place an order. Andie was ultra helpful, ringing me back when we got cut off and remaining affable when the first order failed because of problems with my... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Cardiff からの回答
Ordered over the phone member of staff very helpful . Good old fashion customer service.

Richer Sounds - Cardiff からの回答
Helpful assistants everything done over the telephone and delivered on time. Everything was perfect.

Richer Sounds - Cardiff からの回答

Richer Sounds - Cardiff からの回答
Friendly and helpful staff. Able to sort out all my problems for me.
Used Richer sounds for years, always a good service

Richer Sounds - Cardiff からの回答
Enquired about a replacement part for my turntable. had it available in store. Very competitive price.
Knowledgable and helpful staff.

Richer Sounds - Cardiff からの回答
Staff accepted what I wanted and didn't push to upsell. Very helpful and I am totally satisfied with the product

Richer Sounds - Cardiff からの回答
Helpful in showing options for now and future so that I can build on a core system.

Richer Sounds - Cardiff からの回答
I telephoned the Cardiff branch about a blue ray player I purchased in 2019 the guy was very helpful in sending me the invoice

Richer Sounds - Cardiff からの回答
Staff very helpful and knowledgeable and really helped me decide what tv to go for,even when I had a problem it was dealt with in extremely fast manner ,easy five stars from me,would definitely use this cardiff branch again.

Richer Sounds - Cardiff からの回答
Had a problem with 1st amplifier, rang customer service who sorted and transferred to my local store. Steve in cardiff store recommend a different amp for a slightly higher price. Have used it for a week very happy with amplifier and service.

Richer Sounds - Cardiff からの回答
Great store, excellent service online or in store. Professional knowledgeable staff and quality products. Not to forgetting to mention the competitive pricing. Well happy with my most recent online purchase the Audio Pro c20 w. My living room has never experienced such a quality sound swirling around it. FAB!

Richer Sounds - Cardiff からの回答
Purchased turntable recently and received unbiased and genuinely helpful advice prior to and after the sale. After sales service (particularly Aaron) was excellent. Everyone likes to 'shop around' on the internet at home but speaking to actual people who know their business and genuinely want to help you is a breath of fresh air. Would thoroughly recommend this store for any HiFi needs.

Richer Sounds - Cardiff からの回答

Richer Sounds - Cardiff からの回答
Helpful and efficient staff.
Felt really comfortable and entirely happy with the transaction.

Richer Sounds - Cardiff からの回答
I am a VIP member. I ordered online but, klutz that I am, didn't apply the promo code. Retrospectively applying it online via their helpline was so easy. Full marks to the online staff.
One of the items, I collected from the Cardiff store and the staff there could not have been more helpful and friendly.
As always, my purchases from RS were great value for money and the choices extensive.

Richer Sounds - Cardiff からの回答
Got through to Cardiff branch when I rang to place an order. Andie was ultra helpful, ringing me back when we got cut off and remaining affable when the first order failed because of problems with my card input. He even worked out what the cause was with that which will assist me in the future. He is a credit to the organisation. Oh and I’m delighted with the cassette player and the speed with which it was delivered!

Richer Sounds - Cardiff からの回答
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