Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... もっと見る
企業が回答しました
We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... もっと見る
企業が回答しました
Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others
企業が回答しました
The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service, explained all the features of product I was intending to purchase.

Richer Sounds - Cheltenham からの回答
I had a problem pairing my Astell & Kern SR35 to my Sennheisser headphones. It was difficult to see a solution but your staff refused to give up & eventually solved it. They were great!

Richer Sounds - Cheltenham からの回答

Richer Sounds - Cheltenham からの回答
Visited and spoke to the team at Richer Sounds Cheltenham, I knew I wanted a high end TV but wasn’t 100% sure on which, the team talked me through my options for my particular budget with pros and cons and I settled on the LG G5 65” and which they had one in stock. I had previously found it significantly cheaper on another website whilst researching earlier in the day, it was the only place that was cheaper online, however the guarantee did not match the 6yr RS offered(1yr only), so they offered to not only match the price, but also include the 6yr Guarantee as well. Super happy with the price and the customer service, I got a great deal and they even helped me load it into my car! 2nd time I’ve used Richer Sounds Cheltenham and I will most certainly be back again!
PS, the TV is amazing! Great advice, I’m Well happy 👍

Richer Sounds - Cheltenham からの回答
Two recent purchases of accessories at Cheltenham branch were supported with rock solid guidance. Helpful, patient and good humoured assistance. I shall be back!

Richer Sounds - Cheltenham からの回答

Richer Sounds - Cheltenham からの回答
My visit to the shop in Cheltenham to purchase a DVD player was a good experience. The sales assistant who served me was very knowledgable on the product and was courteous and polite through out my visit.

Richer Sounds - Cheltenham からの回答
Have dealt with the Cheltenham branch of Richer Sounds over the last 15 years and have always had a 1st class service.....
Recently i had to call customer service and i spoke to a really friendly guy called 'Jake' and he was 'Bloody Brilliant !'
As were the guys in the branch this week !
Keep it up guys and thank you.....

Richer Sounds - Cheltenham からの回答
Excellent service and advice. Knowledgable staff. I will be returning.

Richer Sounds - Cheltenham からの回答
Engineer was very knowledgble, pleasant, tidy.
I can safely recommend him to any of your customers

Richer Sounds - Cheltenham からの回答
Called in on the spur of the moment. I was met by super friendly, knowledgeable staff who just wanted to help with no overpowering sales pitch. It was a breath of fresh air. Went happily away with a new turntable.

Richer Sounds - Cheltenham からの回答
Will always use richer sounds for my purchase of my tvs they give me a brilliant service which is why I’ve been there 3 times this year

Richer Sounds - Cheltenham からの回答
The manager phoned me to let me know that the item I wanted was now in stock. Buying it was simple. The service was efficient and friendly.

Richer Sounds - Cheltenham からの回答
After a brief look on your website I phoned the telesales line who efficiently placed my order, created my VIP membership, processed my discount and despatched the goods which arrived in 2 days. The player is in situ and we are very pleased with it's performance - a smooth transaction without any hassle. Thank you

Richer Sounds - Cheltenham からの回答
The member of staff that help out ne and my father was very knowledgeable and informative. Very satisfied with both the products and service recieved.

Richer Sounds - Cheltenham からの回答

Richer Sounds - Cheltenham からの回答
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