Richer Sounds - Chester レビュー 

2,596
TrustScore 5段階評価の5

4.9

15 Hoole Road, CH2 3NH Chester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... もっと見る

企業が回答しました

5つ星のうち5の評価

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... もっと見る

企業が回答しました

5つ星のうち5の評価

Nice to walk into a shop and talk with staff who know their subject. Bought a cd deck in the afternoon that wasn't in stock - it was delivered to my home the following morning. Great service..!

企業が回答しました

5つ星のうち5の評価

When I phoned I got through to a human being, not a robot!! Very helpful and understanding of my problem. Faulty Hi-fi system replaced without any difficulty.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2596件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,596)

過去12か月のレビュー数: 23,849

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great advice & very helpful …

The telesales team and the store team are awesome! Nice to speak to real person who knows their stuff in this age of click and deliver.
Sometimes you know what you want so you click and it arrives.
When you require advise from a real human go to Richer Sounds or give them a bell. The're great!

2026年6月20日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Travel TV purchase.

Fair price and Joe was very helpful on the telephone and called back as soon as he was available. Item was available for collection when you said it would be.

2026年6月20日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Congratulations!

Hi
The Chester shop was great good service and very polite and helpful, dealt with our problem which meant we spent another £200 in the shop so they deserve some recognition. All the staff are really good especially Ewen and Joe
Thank you both .
Ken Raines

2026年6月19日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Richer Sounds. First class service

After a lot of research, purchased the TCL 55c7k TV. Way better than my previous Samsung set in every respect. Have had it for a week now and still HUGELY IMPRESSED with the ultra-fine picture detail in particular. Brightness, colour and contrast as close to OLED quality as you could get, for a third of the cost. B&O sound very detailed, more than adequate. SIX YEAR guarantee for this set at no additional cost unlike other retailers, great price, fast free delivery, five stars for the excellent customer service, thank you Richer Sounds.

2026年6月8日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service and very…

Excellent service and very knowledgeable and helpful staff.

Thanks

2026年3月2日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Joe was helpful

Joe was helpful, patient, and understood the application I had for a portable projector....the product is awesome, thank you Joe, well recommended and the perfect item to meet my needs...thank you Joe, and thank you Richer Sounds...spoke to Joe at 4pm, next morning I was setting the projector up (sent by mail order). :)

2026年6月11日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Helpful Jon

Jon, the Asst Manager gave us great advice and sold us a brilliant to. Couldn’t be happier

2026年6月9日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

10 outta 10 service

My dali opticon 6 n vokal mk2 arrived today!
Im in love with the setup and i cant praise chester store mangers Chris enough... super friendly, very professional... helped me out every step of the way. Wish more companies treated customers as good as richer sounds! 10 outta 10

2026年6月16日
自発的なレビュー
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Ewan was very helpful and responded…

Ewan was very helpful and responded quickly to our email which included our specific criteria for a 55" TV.
We visited the shop and found him to be very personable and extremely knowledgeable and he was able to identify a model which met our criteria and price. The TV and stand was delivered next day to the store

2026年6月8日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent value for money and customer service

Excellent value for money. My call (with Euan) was delightful- he was really and helpful, funny too. He explained everything carefully and in detail. The TV (and subsequently a stand, ordered separately) arrived on the day planned. I'll use Richer Sounds again when the need arises.

2026年6月5日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

I must say I have never felt so…

I must say I have never felt so welcomed in a shop like this before the staff were absolutely so helpful in helping me with my purchase of a new TV I highly recommend there help was amazing and they even carried my purchase to my house

2026年6月5日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent service

Excellent service, thank you

2026年6月5日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The only retailer you should visit!

The most important thing with HiFi and AV is visiting a retailer who knows what they're talking about with comprehensive in-depth knowledge and key - patience in putting up with Joe Blogg public who think they might know everything - but actually don't! This makes Richer Sounds rather special in this regard. In my local store in Chester - they also have a great sense of humour, always smile and willing to help with any queries you may have. It's the type of place you'll always come first and delivery is superb - which is great as once you've ordered your piece of kit - you want it quickly. Their highly competitive prices and service are second to none, but there's nothing more exciting than going into the shop itself. I love Richer Sounds and have been purchasing off them for many years. Go on - treat yourself!

2026年6月2日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

LG TV

Staff member Jo in the Chester store was very helpful answering all my inquiry questions and made my order a lot easier. And a few days later after making my mind up I placed my order with him. Top marks!

2026年6月1日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Helpful on the telephone & very easy to…

Helpful on the telephone & very easy to order product online. Extremely quick dispatch & delivery.

2026年6月1日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Fantastic service on the order of an LG…

Fantastic service on the order of an LG tv. Not only was a cheaper offer elsewhere price matched but the delivery I wanted was also reduced too.
The whole process from order to delivery was simple and painless and the new tv is wonderful. Thank you!

2026年5月30日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Good product.

Quick safe delivery. Helpful sound advice from Craig at Chester. Product works very well. Easy to operate and sound transmission of high quality. Not over expensive.

2026年5月29日
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Purchased a 65" Hisense TV and Hisense…

Purchased a 65" Hisense TV and Hisense AX3120Q soundbar from the Chester store. Ordering and delivery was seamless great service. On installation there was a problem with the soundbar. I rang the store expecting a fight on my hands, not at all, we can exchange it or sort something else out even though I didn't have the packaging. I went to the store and it was exchanged. Got home and it all worked as it should so very pleased. I have to say I was blown away by the customer service you wouldn't get that service at any other retailer. Well done to the team in Chester highly recommended.

2026年6月4日
自発的なレビュー
Richer Sounds - Chester ロゴ

Richer Sounds - Chester からの回答

Thanks for your feedback, great to read you were happy with our service.

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