Connection that makes the difference It's all-too common to get connected to a sales representative who only knows how to use the ordering system etc. but each time I have dealt with Richer Sounds... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Connection that makes the difference It's all-too common to get connected to a sales representative who only knows how to use the ordering system etc. but each time I have dealt with Richer Sounds... もっと見る
企業が回答しました
Purchased a record player for our grandson for his 17th birthday. Ordered over the phone and all very efficient. Was delivered promptly and in time for his birthday. However when he unpacked it the... もっと見る
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I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!!... もっと見る
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Simply brilliant service by the Croydon branch. Just so refreshing to speak to nice people, who know their stuff and bend backwards to help. Super happy with service, advice and products. Nice work... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
109 South End, CR0 1BG, Croydon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are most informative and very helpful with my questions

Richer Sounds - Croydon からの回答
Great service from experienced, knowledgeable and friendly staff.

Richer Sounds - Croydon からの回答
Very helpful and informative staff made the whole experience of buying a new television and DVD player Very straightforward.

Richer Sounds - Croydon からの回答
I arrived at the Croydon store before opening but was still allowed in to collect my purchase. Always so helpful and great value.

Richer Sounds - Croydon からの回答
Connection that makes the difference
It's all-too common to get connected to a sales representative who only knows how to use the ordering system etc. but each time I have dealt with Richer Sounds it's always someone well-versed in their world and as eager to talk about hardware as I am - a genuine pleasure and a rarity these days when too often skilled and interested people are replaced with automated systems - long may they continue to be human!

Richer Sounds - Croydon からの回答
Simply brilliant service by the Croydon branch. Just so refreshing to speak to nice people, who know their stuff and bend backwards to help. Super happy with service, advice and products. Nice work.

Richer Sounds - Croydon からの回答
excellent friendly manager who was kind, helpful and informative.

Richer Sounds - Croydon からの回答
Polite, friendly and helpful service. Price matched for me, saved me money so no reason to shop around. Delivered 24 hours. Highly recommended

Richer Sounds - Croydon からの回答
Purchased a record player for our grandson for his 17th birthday.
Ordered over the phone and all very efficient. Was delivered promptly and in time for his birthday. However when he unpacked it the hinges for the dust cover were missing . I phoned the Croydon branch and spoke to Dominic . Having explained about the hinges missing he said he would send a complete replacement . This came the following day and the original record player was collected . We have a very satisfied and happy grandson playing vinyls just like we did in the 60s ! Everything comes round again 😃

Richer Sounds - Croydon からの回答
Knowledgable staff but not pushy. Absolutely delighted with purchase.

Richer Sounds - Croydon からの回答

Richer Sounds - Croydon からの回答
I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!! Naturally I cancelled the order with Curry's. Unfortunately there was a bit of a mix up with the delivery date from Richer Sounds. However, they pulled out all of stops and honored the delivery date that had been promised!! They always answer the phone quickly and no question is too much trouble for them. Exceptional service.

Richer Sounds - Croydon からの回答
The item I ordered from the Croydon Store was out in stock, but could be available for collection the following day. The online payment system did not work, though I tried it twice. This needs sorting out as others may have the same problem paying. Staff at Croydon very helpful and I was able to pay over the phone with the item delivered to my home the following morning.

Richer Sounds - Croydon からの回答
Excellent experience. Beat the best price I could find, with a long guarantee.
Delivery wasn't in the time slot stated bit all ok in the end.

Richer Sounds - Croydon からの回答
I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across.
From the moment I walked in, Dominic went above and beyond to provide a truly first-class service. His professionalism, product knowledge, and genuine willingness to help made the whole experience enjoyable and stress-free. Nothing was ever too much trouble, and he took the time to answer every question without making me feel rushed.
Dominic is a real credit to Richard Sounds and a huge asset to the company. Customer service like this is becoming increasingly rare, and I only wish there were more people like him.
Thank you, Dominic, for your outstanding service. I will definitely be returning and highly recommend Richard Sounds Croydon.

Richer Sounds - Croydon からの回答
Very helpful shop staff.
Took his time explaining the difference options available to us.
Very knowledgeable on the products.
He was call Dominic in the south Croydon shop.

Richer Sounds - Croydon からの回答
We had plenty of questions about the quality of various tvs ie,oled,qled etc,Richard the sales assistant was very knowledgeable and gave us plenty of advice as to what would suit us best,we ended up wigh 65"s90f samsung and a klysch sound bar,very easy installation and we are over the moon with the quality of the products

Richer Sounds - Croydon からの回答
I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

Richer Sounds - Croydon からの回答
Fantastic service from Richer as usual. Richard was very professional and everything was ready when I collected my TV.
I've always had good service from Richer Sounds over the years.
Thank you!

Richer Sounds - Croydon からの回答
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