Decided to upgrade TV to LG C series 2026. Looking on the Richer Sounds website had a couple of questions so rather than buying online I went down to the Stockport shop. Adrian was able to answer m... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... もっと見る
企業が回答しました
Friendly couriers Warwick & Trav were excellent. Kept us informed of their journey the whole time and were swift in delivering and leaving it in a safe place. If only all delivery people were like thi... もっと見る
企業が回答しました
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, 英国
- 0333 900 0093
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Richer Sounds - Distribution からの回答
Excellent experience from start to…
Excellent experience from start to finish.
The delivery service, Gareth and Karol were friendly and very accommodating, would highly recommend.

Richer Sounds - Distribution からの回答
Ordered and delivered within 2 days…
Ordered and delivered within 2 days staff and delivery people were very helpful and pleasant great service

Richer Sounds - Distribution からの回答
Gareth and Karol were very good they…
Gareth and Karol were very good they took the TV upstairs for me,Criss at richer sounds was very helpful

Richer Sounds - Distribution からの回答
Lovely couple of guys
Lovely couple of guys, prepared to deliver the tv to anywhere in the house.
Couldn’t be more helpful.

Richer Sounds - Distribution からの回答
Easy, straightforward process and a pleasant chap to boot!
Notified of delivery times and how long until they would arrive. Delivered with care and told about what to do in case of any issues. Easy, straightforward process and a pleasant chap to boot!

Richer Sounds - Distribution からの回答
Excellent experience
Excellent experience. Trav and Paul delivered within the time slot and were careful to ask permission for photographs. We have used Richer sounds before and will continue to do so.

Richer Sounds - Distribution からの回答
Warwick & Rob delivered on time today…
Warwick & Rob delivered on time today after first telephoning to let me know they were on there way.Excellent service.

Richer Sounds - Distribution からの回答
Trav and Karol were brilliant
Trav and Karol were brilliant. Messaged and called beforehand to let me know when they were coming and when they were on their way. Expert advise on setting up the system and to call if there were any trouble. Had a great chat about Star Wars Lego and Lord of the Rings too!

Richer Sounds - Distribution からの回答

Richer Sounds - Distribution からの回答
Delivery was super quick next working…
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the morning by text and then a quick call when close by. The 2 guys were polite and quick bringing the TV and Soundbar into the house and ensuring all was good before they took a quick pic for their recs and I was good to go. Can’t fault Richer Sounds for the whole experience buying anything. Have and always will continue to use and recommend them.

Richer Sounds - Distribution からの回答
Very impressed
Given plenty of helpful advice and demo in the experience room by Jacob in the Hanley branch.
Next day delivery by Gareth and Paul who were very pleasant and efficient.
All round top service - TV is fabulous 👌

Richer Sounds - Distribution からの回答
Got a call from Warwick advised me they…
Got a call from Warwick advised me they were 15mins from delivery, arrived as scheduled & both Paul & Warwick were professional, delivered the TV all in 5mins, great service, thanks.

Richer Sounds - Distribution からの回答
TV and Wall Bracket Purchased
Advice provided over the phone on suitability of a wall bracket for my choice of TV. Purchased both TV and wall bracket. Delivery was excellent with email confirmation and a call 30 minutes prior to delivery. Delivery guy was even kind enough to bring the TV indoors for me which was welcomed due to a medical condition I am currently suffering. Overall, top team.

Richer Sounds - Distribution からの回答

Richer Sounds - Distribution からの回答

Richer Sounds - Distribution からの回答
Great online communication
Great online communication, we knew exactly when the delivery was coming. Delivered in perfect condition.
Overall a very good experience

Richer Sounds - Distribution からの回答
Gareth was a credit to Richer sounds
Gareth was punctual, polite, helpful and very proffesional. He is a credit to Richer sounds. Would definitely by from Richer sounds again based on the product, cost, free delivery and excellent staff.

Richer Sounds - Distribution からの回答
Five star service
Great from start to finish
Matt at Stockport store came out to my home to assist as I am disabled. No pushy sales. Matt listened to our needs and made suggestions. We settled on 3 and received a quote within 36 hrs. Placed order and delivered next day by the excellent Trav & Karol who gave a 2 hour delivery window and then a 30 min call to confirm. I wish I had arranged installation but you live and learn. It’s not difficult but very bulky

Richer Sounds - Distribution からの回答
Really nice guys Zak & Ian
Really nice guys Zak & Ian
I don’t normally provide reviews but they had great communication before & during delivery & were on time & Very polite .
Thank you

Richer Sounds - Distribution からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







