Richer Sounds - Edinburgh レビュー 

2,681
TrustScore 5段階評価の5

4.9

1B Chambers Street, EH1 1HR Edinburgh, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Bowie, who attended to me, was very helpful and quickly understood exactly what I wanted. He showed me several possibilities and, with no pressure on me to buy, took time to outline their advantages a... もっと見る

企業が回答しました

5つ星のうち5の評価

I managed to find the Blu-ray player I wanted at Richer Sounds. There was a problem with my card payment, but customer support were very helpful and managed to resolve the issue (my bank authoris... もっと見る

企業が回答しました

5つ星のうち5の評価

Thank you so much to John, the manager, and James, who came out and installed my systems. Both were extremely professional, helpful and friendly throught the process. Everything was made so straight... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent experience at Richer Sounds, Chamber Street, Edinburgh. Guided me on purchase I was little unsure of. Had all the answers to my questions and advised on best product. Organised delivery... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2681件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(2,681)

過去12か月のレビュー数: 25,118

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Upgrading video media kit

James the technician and David the Store manager in Edinburgh have been helpful and constructive in the selection of media kit to upgrade my existing video media experience. I also need to be able to connect o my Panasonic TV from Windows to allow viewing from my film collection and that requirement is still being progressed,

2026年8月21日
5つ星のうち5の評価

My sound system.

Excellent products.
Turntable, amplifier and speakers.
I couldn't be happier.
About the team:
Speechless.
Very kind, helpful and attentive.

2026年8月22日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great to buy from a knowledgeable person and not online

Enjoyed going into the store to be welcomed by music (not overpowering) and a great team. I have very little technical knowledge about anything that the store sells and here I feel they really know about their products and the technology involved. It took me back to the days when you could go into a store and know the advice you were given could be relied upon and was backed up by thorough knowledge. There was no pressure to buy and I was able to ask as many questions as needed to understand about the equipment that I was buying. Bowie was an excellent advisor and I am so pleased with my purchase and will be back for more. I won't go anywhere else and it is so great to be able to deal with a person and not just make an online purchase.

2026年8月22日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Knowledgeable and friendly team

Excellent experience at Richer Sounds, Chamber Street, Edinburgh.

Guided me on purchase I was little unsure of. Had all the answers to my questions and advised on best product. Organised delivery to shop for easy uplift.

Really good service.

2026年8月21日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Blu-ray player

I managed to find the Blu-ray player I wanted at Richer Sounds.
There was a problem with my card payment, but customer support were very helpful and managed to resolve the issue (my bank authorised the card payment but Richer Sounds didn't at first).
The player arrived the next day(on a Saturday)which I wasn't expecting as standard free delivery was up to 5 working days.
Great service and I'm very happy with my purchase.
Highly recommended.

2026年8月21日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Extremely pleased.

The guy who dealt with my purchase was extremely helpful and knowledgable. He helped me a great deal.

2026年8月20日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Knowledgable and helpful staff

Knowledgable and helpful staff.

Good price for the TV and they put me in touch directly for someone to manage the installation

2026年8月19日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Exellent service!

Thank you so much to John, the manager, and James, who came out and installed my systems. Both were extremely professional, helpful and friendly throught the process.
Everything was made so straightforward and both John and James were happy to answer any questions i had. Fantastic service from start to finish, i couldn't recommend them enough!
Regards, Gary.

2026年8月18日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Sennheiser headphones

Bowie, who attended to me, was very helpful and quickly understood exactly what I wanted. He showed me several possibilities and, with no pressure on me to buy, took time to outline their advantages and disadvantages clearly. I am very pleased with the purchase I eventually made. Thoughtfully, as the headphone package was quite bulky, Bowie offered to have it delivered to my home. They arrived the next day, with the option to return after 30 days if they were unsuitable. (I'm keeping them.) I would certainly recommend Richer sounds.

2026年8月12日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Sales guy (Jack?) was great

Sales guy (Jack?) was great, I was only making a small purchase but he was very thorough and signed me up to the VIP club resulting in a further discount (the mini amp I was buying was already discounted).

2026年8月16日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great service

Every time I enter Richer Sounds the staff totally understand my requirements and addresses them effectively - with a smile!

2026年8月13日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I came here to buy a new Blu-Ray player…

I came here to buy a new Blu-Ray player and was able to get a new model with a 2 year guarantee which I will get delivered when it comes out.

I was very impressed with the service I received.

2026年8月8日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Bought a new amplifier

Bought a new amplifier, there advice was extremely helpful. Jake at the Edinburgh branch did a demo which was great and convinced me to buy the Argon amp. Have used them often and will continue to return thanks Bobby 👍

2026年8月7日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Richer sounds for ever

Fantastic. I had a limited small budget to spend and not sure if the Richer Sounds was the right place to go to. The salesman Bowie took time to guide me in my price range without trying to make me overspend. The time Bower took for me you would think I was buying a £15000.00 system. Bowie you were so knowledgeable and guided so well with my budget. No doubt about it. If you want the best you can afford then go to Richer Sounds. It’s the only place I will go to in the future

2026年8月14日
自発的なレビュー
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I recommend!

2026年4月27日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent service and a pleasant experience throughout

Hi
I have dealt with Richer Sounds several times now and they are one of the best to deal with, most helpful and informative and nothing seems to be too much trouble.

John (store manager) especially goes out of his way to ensure that you are happy and if you are making a purchase that you have made the right one.
Excellent service and a pleasant experience throughout

2026年8月5日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent service

We had previously been into another store and while the guy was very knowledgeable we felt he was pushing certain brands of equipment over everything else. I had already done some homework about what I wanted so when we went into your Edinburgh store and explained what I wanted without mentioning the actual product, your salesman immediately came up with the one of the choices I had looked at and confirmed that it was the best available. We were then surprised into find that we were still on the records after buying an item there many years ago. We ordered on the Monday and the item was delivered on the Wednesday.

2026年8月3日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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