Richer Sounds - Edinburgh レビュー 

2,610
TrustScore 5段階評価の5

4.9

1B Chambers Street, EH1 1HR Edinburgh, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Friendly, helpful staff (as ever) at my local (Edinburgh) store. RS is my first stop when looking at TV's / Hi-Fi etc as they are normally very keenly priced and offer excellent G'tee coverage.... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service from start to finish. Bowie at the Edinburgh branch talked us through various options, explained well and we are very happy with our purchase. Delivery company offered great communi... もっと見る

企業が回答しました

5つ星のうち5の評価

On holiday in Edinburgh just started to rain when we saw the Richer sounds shop. We were thinking of new speakers for our Hi-Fi system so went in. Bowie was great showed us some speakers and played th... もっと見る

企業が回答しました

5つ星のうち5の評価

Not knowing much about sound bars had really helpful advice from staff at Richer Sounds. Selected item that fitted well with TV purchased 2018. DHT-S517 perfect. Delivery as selected. No problems.... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2610件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,610)

過去12か月のレビュー数: 23,773

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent experience with all the staff…

Excellent experience with all the staff being helpful, experienced and knowledgeable. Easy to recommend that if you need any home AV or HiFi equipment that you go straight in and speak to them.

2026年6月30日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Why go anywhere else?

Friendly, helpful staff (as ever) at my local (Edinburgh) store.

RS is my first stop when looking at TV's / Hi-Fi etc as they are normally very keenly priced and offer excellent G'tee coverage.

On the rare times when I've encountered problems they have been resolved without fuss or drama.

2026年6月30日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish.
Bowie at the Edinburgh branch talked us through various options, explained well and we are very happy with our purchase.
Delivery company offered great communication and arrived on time.

2026年6月30日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Love their thoughtful expertise

Friendly, efficient, knowledgeable team service from the Edinburgh store, with an extra thoughtful touch: adding a note to help me get the most out of my speaker cables, too.

2026年6月30日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Courteous reception on the two visits…

Courteous reception on the two visits to Edinburgh shop and quickly traced the tv suitable for me to another shop and it was promptly delivered to my address.

Not yet tuned the set though disappointed that no paper style instruction guide supplied but that seems to be the modern fashion.

2026年6月29日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great shop

Great staff, happy to answer any question no matter how daft. Excellent products and good value with a long warranty to boot

2026年6月27日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The staff are are the best

Choice, Availibilty and Price of product. However, it's your staff that really amplify the whole experience. Both your in-shop and online employees excel in all aspects of customer satisfaction..

2026年6月26日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service

They were excellent from the minute we spoke to them. Very informative, pleasant and knowledgeable. Would definitely use them again!

2026年6月26日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

On holiday in Edinburgh just started to…

On holiday in Edinburgh just started to rain when we saw the Richer sounds shop. We were thinking of new speakers for our Hi-Fi system so went in. Bowie was great showed us some speakers and played them for us. He then e mailed the details to me ( gave us an umbrella as we left) and on my return home i ordered them and they arrived 24 hours later. Fantastic service

2026年6月25日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service

Excellent service, the staff in my local store(Edinburgh) go above and beyond to help you find what you are looking for. Thoroughly recommended.

2026年2月21日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Edinburgh Store - AMAZING service

Jack and co. in the edinburgh store was absolutely amazing in helping purchase a TV. We originally looked at amazon during the prime day sales and asked to see the Tv in person before ordering online. Not only was Jack helpful on the phone with TV knowledge but let us come in and see.

Not only did he help almost match the price of the TV but helped us bundle it with a recommended soundbar for another price reduction. Our original plan was to order on amazon but we instead walked out with a TV and soundbar that day instead of 4 days delivery with roughly the same price. The knowledge in that store is absolutely amazing and they do not hesitate to help even when you know very little about the items. they go into great detail but they do it in a way that you can understand easily

2026年6月26日
自発的なレビュー
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent service & highly recommend.

The staff member Jack in the Edinburgh shop was very helpful and we are very happy with our new smart TV. The price was very competitive too. Our TV wad delivered by DPD the next day - excellent service and would highly recommend Richer Sounds.

2026年6月19日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Not knowing much about sound bars had…

Not knowing much about sound bars had really helpful advice from staff at Richer Sounds. Selected item that fitted well with TV purchased 2018.
DHT-S517 perfect.
Delivery as selected. No problems.

2026年6月16日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Really good to be able to talk with a…

Really good to be able to talk with a real expert advisor before making a big purchase. Very friendly advisor and brilliant customer service. The TV was everything I'd hoped for at a great price.

2026年5月13日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Good guidance & info from shop sales…

Good guidance & info from shop sales team.
Able to quickly find availability of product(s) suggested.
Delivery with only short delay, while the product OEM provided new stock to Richer Sounds.
Convenient delivery service with good communications

2026年6月17日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Excellent Service - Richer Sounds (Edinburgh)

John from Richer Sounds (RS) Edinburgh was spot-on throughout the transaction and a pleasure to work with - an honest and helpful person. First order from RS but definately not the last. Their delivery service is worthy of a mention too which is first class. All-in-all a great experience. Thanks.

2026年6月17日
Richer Sounds - Edinburgh ロゴ

Richer Sounds - Edinburgh からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

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