What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... もっと見る
企業が回答しました
As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... もっと見る
企業が回答しました
My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
40 High Street, SL4 6BD, Eton, 英国
- 0333 900 0087
4.9
優良
1137件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick efficient service
Quick efficient service. Very happy with the product. Plus 6 years warranty which was a deal sealer.
2025年11月23日
Richer Sounds - Eton からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I visited Richer Sounds in Eton
I visited Richer Sounds in Eton and was looked after by Mark — his attention to detail and customer service were second to none. He went out of his way to make everything as cost-effective as possible, and thanks to his help I left with two TVs and soundbars. Outstanding service — highly recommended!
2025年11月29日
自発的なレビュー
Richer Sounds - Eton からの回答
Thank you for your 5 star review!
Good advice.
2025年11月19日
Highly recommend Richer Sounds
Highly recommend Richer Sounds, Eton. Kurt was very knowledgable, patient and polite. Extremely happy with my purchase.
2025年11月19日
Proper human shopping experience :)
I was able to call ahead and reserve the TV I wanted. Got advice about parking nearby. It was brought out promptly when I got there and I was able to have a little chat about mounting it.
2025年11月8日
Richer Sounds - Eton からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Tv and Suitable wall mount
Superb Staff today great advice and service also great offers on Tv and equipment that i bought, Top deal! Many thanks to James too.
2025年11月17日
自発的なレビュー
Richer Sounds - Eton からの回答
Thanks for your feedback, great to read you were happy with our service.
Went in to richer sounds in Eton for a…
Went in to richer sounds in Eton for a new tv, served by Mark, he knew his stuff and answered any questions we had about product, bought a Samsung tv, due to be delivered yet, but very happy either way experience
2025年11月14日
自発的なレビュー
Friendly staff and very helpful
2025年11月7日
Richer Sounds - Eton からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic Customer Care
Wonderfull Customer Care by Zak and James...keep the great work up gents !
2025年11月6日
Richer Sounds - Eton からの回答
Thanks for your feedback, great to read you were happy with our service.
Everything you do is right.
2025年11月4日
Richer Sounds - Eton からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds - Eton からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent Customer Engagement
Mark was amazing. Very patient during the demo, we asked to hear several combinations which he accommodated happily. Once we decided, with his guidance, he got us the best deal he could.
We set all the equipment up, very happy.
Superb shop and customer service, highly recommended. We will be a returning customer
2025年10月23日
Richer Sounds - Eton からの回答
Thank you for your wonderful feedback
Excellent Experience.
Excellent - I needed support for my Sony TV. They were very helpful and advised me of Company who provided expert help. (Unlike Sony who were useless!)
2025年9月18日
Richer Sounds - Eton からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Zac was very helpful .
Zac was very helpful on the products I wanted to buy.
He ordered some things online for me,and the delivery was quick.
2025年10月14日
Richer Sounds - Eton からの回答
Thank you for your wonderful feedback
Listened to my requirements
Listened to my requirements. Price beat competitor. Unbiased advice. No pressure sales or up selling.
2025年10月14日
Richer Sounds - Eton からの回答
Thank you for your 5 star review!
Richer Sounds - Eton からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Eton からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Denon PMA600NE bargain
The amplifier was a clearance bargain. No damage, works perfectly. Already reduced in price, I was given the VIP reduction of 10%, a total of £100 off full price (or 25%). I reserved it and it was ready for me to collect. Works well with my ProJect turntable bought from the very same shop.
2025年10月6日
Richer Sounds - Eton からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Great staff and a great Price too
Great staff and a great Price too. One think don't you have a person who could help me connect to Bluetooth from my sounds Bar to my other devices in my flat. Thank you From Robert.
2025年8月23日
自発的なレビュー
Richer Sounds - Eton からの回答
Thank you for your wonderful feedback
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