Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... もっと見る
企業が回答しました
Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... もっと見る
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I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... もっと見る
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I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You're great guys and always have been. Just don't do anything different.

Richer Sounds - Hanley からの回答
Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

Richer Sounds - Hanley からの回答
So nice to have staff who know so much about the products and tech

Richer Sounds - Hanley からの回答
Great service from the gentleman that provided us with just what we were looking for.

Richer Sounds - Hanley からの回答

Richer Sounds - Hanley からの回答
In a space where actual real customer service is rare and has been replaced with endless emails and automated phone lines, to come across a company that actually deliver on what they state their values and promises to be is unheard of. The customer service at Richer Sounds Hanley was and continues to be exceptional. I had a technical issue with a product I purchased ( at no fault of Richer Sounds). This ended with me loosing some confidence in said brand. I decided I wanted to change my amp for a different manufacturer and the whole thing was dealt with in a way I cannot fault. Truly excellent service.

Richer Sounds - Hanley からの回答
Excellent service as usual
Richer sounds never let's me down
Always professional and really know their stuff
Been using them for as long as I can remember and can't recommend them enough

Richer Sounds - Hanley からの回答

Richer Sounds - Hanley からの回答
Excellent knowledge when buying our new 65" tv.. looks amazing. Had to wait a few days as our local one didn't have it in stock. But once it arrived we collected it the same day. Very helpful and loaded my car .

Richer Sounds - Hanley からの回答
Friendly and helpful staff, an error was made withy order which they were happy to admit error on their behalf and then discounted me as a result! My order also arrived quickly. I'm always very happy with the service when I have bought from Richer Sounds.

Richer Sounds - Hanley からの回答
Always a great experience dealing with Richer Sounds. Knowledgeable staff and a no-fuss approach. Will always buy from them if I can.

Richer Sounds - Hanley からの回答
Great service from the Stoke depot. Really easy to place an order. The only bump was that the TV price went down after I ordered it and before it was delivered and the refund was much more work to get back than it should have been.

Richer Sounds - Hanley からの回答
My mate picked up my television and I paid online so I didn't have a physical presence at Richer Sounds
But everything went very smoothly
Thank you

Richer Sounds - Hanley からの回答
Great customer service and knowledge of possible causes of problem with arcam a75 amp.

Richer Sounds - Hanley からの回答
I contacted Jacob at Hanley and he gave great advice on the turntable and all the cables I would need to connect to my Sonos play 5.
He even set up the link for ordering, paying for and delivery.
Very smooth and easy way of ordering and paying. I would highly recommend Richer Sounds in Hanley.

Richer Sounds - Hanley からの回答
Lee was very helpful, setting up the room to replicate my own home and answer my questions. Not given 5 stars as the product was not received within the timescale given. Would recommend though.

Richer Sounds - Hanley からの回答
Good knowledge of products, prompt service, great range of products.

Richer Sounds - Hanley からの回答
Will was really helpful and knowledgeable and helped me out with my purchase.

Richer Sounds - Hanley からの回答
Great advice from the staff at Hanley, they couldn't of been more helpful.
Got a TV at a great price and a free 6 year warranty included.

Richer Sounds - Hanley からの回答
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