Richer Sounds - Hanley レビュー 

2,116
•
TrustScore 5段階評価の5

4.9

2 Providence Square, ST1 2LQ Hanley, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... もっと見る

企業が回答しました

5つ星のうち5の評価

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2116件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,116)

過去12か月のレビュー数: 24,500件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very Impressed Richer Sounds Hanley

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system.
Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending money on a new tv, he then suggested some options re the sound system and demonstrated some speakers.
I was very impressed how helpful Will and Leigh were, even loading the receiver and speakers into my car, I have now installed the AV receiver and speakers, and very happy with them.
I will not hesitate to use Richer Sounds Hanley in the future.

2026年10月13日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service. Every question asked was answered…

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gentleman we spoke to a day or two after our purchase. He provided the information we needed. The service was excellent and professional.

2026年10月7日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Ive used Richer Sounds for many…

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs.
Young man Chris came out and spent time reviewing and advising if i could gain real benefit from an upgrade. No pressure at all.
I decided to go ahead with one their offers and the delivery came well ahead of forecast date.
However had some difficulties with install and Chris returned to investigate and eventually resolved the various problems.
So as always went the extra mile so i would wholeheartedly recommend them certainly on cost but even more on Customer Service after sales and the overall experience.

2026年10月2日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Tcl 50c7k smart tv

As always knowledgeable, helpful and friendly staff.
Good price.
6 year guarantee which was explained at point of sale.
Overall another stress free shopping experience.
Thanks.

2026年9月30日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Brilliant Staff at the Hanley store

Brilliant Staff at the Hanley store. Very friendly & helpful. Big shout out to Leigh for going the extra mile helping me with all the information I required!

2026年9月28日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Exceptional experience

The assistant, Leigh, was very pleasant and knowledgeable and helped ne to select the TV which was best for my needs.

2026年9月28日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

WARRANTY REPAIR OF ONE TV LEAD TO BUYING ANOTHER TV

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase a new tv, this was made available two days later. The whole process was seamless. I would like to mention - Jack, Chris and Jacob for their professionalism and assistance.

Regards

Hugo.

2026年9月27日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

65 inch LG OLED

Visited the Hanley branch on Monday afternoon and was pretty sure what I wanted but the manager steered me towards the LG OLED 65 inch with free LG soundbar worth £699 and an extra £10 off for being a VIP member which I had joined the night before waiting for the TV to be installed into my media wall so couldn’t tell you what the pictures like but I trust the manager with his advice still waiting for the soundbar to be delivered not heard anything yet but sure it won’t be too long

2026年9月21日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

second to none

as always, service and advice was second to none. excellent deals, good prices

2026年9月22日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Have used Richer sounds for as long as…

Have used Richer sounds for as long as I have purchased audio and visual products, they give expert advice nothing is too much trouble you won't get the hard sell like some places, and to top it all off most TVs and audio gear comes with a free 6yr warranty, what's not to like.

2026年9月21日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Great service

I had not purchased a system for a long time but I wanted to make sure this purchase was going to be the best I could afford, Chris and Jacob guided me through the process with patience and professionalism, I never felt pressured at any point to purchase.

2026年9月20日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The assistant listened to what type of…

The assistant listened to what type of music I played.the took me to an amp receiver and let me listen to it, and then with the limited funds that I had. The assistant shopped around for a better deal than he could manage. I am pleased to say he found one for me. I am very pleased with the amp receiver that I finished with
.

2026年9月19日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報