Richer Sounds - Hanley レビュー 

2,117
•
TrustScore 5段階評価の5

4.9

2 Providence Square, ST1 2LQ Hanley, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... もっと見る

企業が回答しました

5つ星のうち5の評価

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2117件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,117)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Chris was very helpful

Chris was very helpful, good advice given , which lead to us buying a great TV

2026年6月8日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

The usual Richer Sounds experience

The usual Richer Sounds experience - need I say more; used them for 30 years and wouldnt shop anywhere else 😁👍

2026年6月7日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

I have been been a customer at richer…

I have been been a customer at richer sounds for years now and every purchase has been a pleasure and the latest a 55 inch LG c5 tv that will at the Hanley branch recommend is fantastic thanks again Paul 👍🏻

2026年6月6日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent and well trained staff

Excellent and well trained staff .
Customer service was second to none .
They didn’t have in stock what I wanted, but it was ordered and delivered without delay the following afternoon .

2026年6月5日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I purchased my TV online and chose to…

I purchased my TV online and chose to collect in store, I was kept upto date with the delivery to store and when it arrived I was contacted by the store themselves.
Upon collection of the TV I had a great chat with the sales guys in store and also purchased a wall mount from there recommendation while there.
Great service from start to finish even carried the TV to my car, will definitely us again. 👍

2026年6月3日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent all round…

Excellent in store information made buying the right TV an easy choice, item was delivered a few days later by a very nice courier, highly recommended store

2026年6月3日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Staff

Nice to deal with knowledgable staff

2026年6月2日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

I recently contacted my local shop…

I recently contacted my local shop because I had a problem with my TV the assistant went out if his way to help me and the problem was soon resolved he couldn't have done any more.
So well done to the Hanley store 😃

2026年5月30日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very knowledgeable staff

Very knowledgeable staff . Great 6 year guarantee. Took the tv to the car . Nothing to much trouble

2026年5月30日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Top store, great service

wouldn’t buy a television from anywhere else, excellent service from Leigh in the store, very knowledgeable and helpful.

2026年5月29日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち3の評価

Yes they can improve

Yes they can improve

2026年5月23日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for taking the time to leave your feedback, although we are always striving to be continually better, I'm sorry that your experience left noticeable room to improve.

I will arrange for a member of our customer service team to get in touch to find out more about what this was, so we can discuss with the manager and team, as well as put matters right with you..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great customer service

Great customer service, every thing that was promised was delivered on. Chris at Hanley made everything simple and worked with my timescales to give me everything I asked for, all with a can do attitude. My first major purchase from Richer Sounds, I know now why my friends say once you’ve used RS you never go anywhere else.

2026年5月7日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service from knowledge, friendly staff

There's a reason Richersounds are still selling HiFi and AV equipment where others have disappeared. They have knowledgeable, friendly staff who aren't pushy. The staff are passionate about giving the customer what they want and give genuine advice. There is a good selection of products, prices are competitive and many include a 6 year warranty

2026年5月22日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Will in the Hanley Store was very…

Will in the Hanley Store was very helpfull and experienced he helped me to choose the correct cd player and matched it up with compatible speakers.
Very polite person.
Thank you
Paul Hughed

2026年5月20日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Kef speakers

Great service and amazing price for open box speakers.
Thanks to the staff there I would have missed a great offer. Shoutout to Leigh at richer sounds Hanley, also sorted me out with a subwoofer.

2026年5月21日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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