Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... もっと見る
企業が回答しました
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... もっと見る
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Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... もっと見る
企業が回答しました
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful knowledgeable staff, chose the wrong product originally but no issues when returning for an exchange . Would definitely recommend

Richer Sounds - Hanley からの回答
Wanted a TV and knew exactly what model I wanted. My local store had it in stock and also had the best deal on price and it came with a 6 year guarantee included. The shop assistant had it ready for me to collect and loaded it into my vehicle. What's not to like?

Richer Sounds - Hanley からの回答
They priced an ex-display TV at a significant discount. Being from RS it was still in excellent condition.

Richer Sounds - Hanley からの回答
Will always goes the extra mile and always helps with advice and any problems I've got 5star thanks tony 👍

Richer Sounds - Hanley からの回答
Hanley stoke on trent
Will deputy manager was very helpful we set up my old speakers to get a good matched amp
Couldn’t be more helpful ⭐️

Richer Sounds - Hanley からの回答

Richer Sounds - Hanley からの回答
Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !

Richer Sounds - Hanley からの回答
I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.

Richer Sounds - Hanley からの回答
On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.
We are very happy with the new TV and Soundbar. Thank you guys.

Richer Sounds - Hanley からの回答
Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.

Richer Sounds - Hanley からの回答

Richer Sounds - Hanley からの回答
Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.

Richer Sounds - Hanley からの回答
Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers

Richer Sounds - Hanley からの回答
It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.
The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.
The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.
Once again Richer Sounds are far better then its competitors.

Richer Sounds - Hanley からの回答
Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV

Richer Sounds - Hanley からの回答
Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.

Richer Sounds - Hanley からの回答
Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice

Richer Sounds - Hanley からの回答
You're great guys and always have been. Just don't do anything different.

Richer Sounds - Hanley からの回答
Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

Richer Sounds - Hanley からの回答
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