Richer Sounds - Hanley レビュー 

2,054
TrustScore 5段階評価の5

4.9

2 Providence Square, ST1 2LQ Hanley, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... もっと見る

企業が回答しました

5つ星のうち5の評価

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... もっと見る

企業が回答しました

5つ星のうち5の評価

very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2054件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,054)

過去12か月のレビュー数: 23,511

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really helpful knowledgeable staff

Really helpful knowledgeable staff, chose the wrong product originally but no issues when returning for an exchange . Would definitely recommend

2026年4月2日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Easy purchase with guarantee

Wanted a TV and knew exactly what model I wanted. My local store had it in stock and also had the best deal on price and it came with a 6 year guarantee included. The shop assistant had it ready for me to collect and loaded it into my vehicle. What's not to like?

2026年4月1日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Ex-display TV at a bargain price

They priced an ex-display TV at a significant discount. Being from RS it was still in excellent condition.

2026年4月1日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Will always goes the extra mile and…

Will always goes the extra mile and always helps with advice and any problems I've got 5star thanks tony 👍

2026年4月1日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Deputy manager will

Hanley stoke on trent
Will deputy manager was very helpful we set up my old speakers to get a good matched amp
Couldn’t be more helpful ⭐️

2026年2月27日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Richer Sounds

As usual excellent service once again from Richer Sounds

2026年3月31日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Jacob was more than helpful and…

Jacob was more than helpful and patient,giving excellent advice to choose particular products.I bought a tv from Richer some 10 years ago and again the staff were really pleasant all that time ago.I would recommend your company to everyone.5 stars !

2026年3月29日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

TV problem

I've been emailing the company over a problem I had with the tv, this has been going on for some time, but the company have gone up and beyond to try and get to the bottom of the issue. Eventually it turned out to be a problem with wiring, I have apologised to the Manager who has been really understanding, I wish to thank the.

2026年3月25日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

TV and Soundbar - great experience.

On a recent visit to purchase a new TV and soundbar, we received first class service and advice from the Hanley team. Jacob in particular was extremely helpful and helped us to finally choose products that were both fit for purpose and within our budget.

We are very happy with the new TV and Soundbar. Thank you guys.

2026年3月21日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Fantastic service all round

Fantastic service all round. Well done to the staff at Richer Sounds, Hanley.

2026年3月24日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

New TV oled

Price was good and salesman knowledgeable was good

2026年3月22日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Great customer service

Great customer service! I only had a vague idea of what I wanted, and Jacob was great at talking through the options and giving advice. Ended up with an audio system I’m very happy with at a good price.

2026年3月29日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great service and demostration Jacob…

Great service and demostration Jacob was very knowledgable on the various options and suggested an excelent upgrade on the speakers

2026年3月26日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Samsung OLED 65inch television

It was smooth with no pressure selling and the store manager who sold us this item is a proper gentleman.

The Samsung 65 inch OLED television is the best on every points and we are very happy with the purchase.

The price was £350 cheaper compared to Curry’s, and while we were at Curry’s they wanted to sell us the LG.

Once again Richer Sounds are far better then its competitors.

2026年3月26日
自発的なレビュー
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Spoke with telesales

Spoke with telesales, very helpful, provided free next day delivery and best price anywhere for TV

2026年3月18日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Straightforward advice that we could…

Straightforward advice that we could use to make an informed choice. We were delighted with the patient service we received. The TV is fabulous.

2026年3月18日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Responsive

2026年3月12日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great staff

Great staff, highly knowledgeable, patient and helpful. No hard sell, just good advice

2026年3月14日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Great discovery.

Helpful knowledgeable staff. Good honest information without any pressure to buy. Competitive prices with great after sales service. First time we had shopped there but had heard glowing reports. Definitely our first stop in future.

2026年3月12日
Richer Sounds - Hanley ロゴ

Richer Sounds - Hanley からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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