Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... もっと見る
企業が回答しました
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... もっと見る
企業が回答しました
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
2 Providence Square, ST1 2LQ, Hanley, 英国
- 0333 900 0060
4.9
優良
2054件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A great choice of musical equipment
A great choice of musical equipment, very knowledgeable & helpful staff. I would highly recommend.
2026年2月18日
Richer Sounds - Hanley からの回答
Thanks for your feedback, great to read you were happy with our service.
Roksan attessa
Very prompt service and delivery as requested
First class product and delighted with this purchase
Great store and was able to purchase with good advice
2026年2月17日
Richer Sounds - Hanley からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Absolutely excellent service from start…
Absolutely excellent service from start to finish.The best customer service that I have received for a few years
2026年2月6日
Richer Sounds - Hanley からの回答
Thank you for your 5 star review!
Always good
Always good - helpful and knowledgeable.
Competitive pricing and friendly service.
100% Recommeded.
2026年1月7日
Richer Sounds - Hanley からの回答
Thank you for your wonderful feedback
Clearance item
I spoke to Jacob regarding availability and condition of a clearance item. He was very friendly and helpful. He put the item aside for me pending online payment and then arranged delivery. The item arrived a couple of days later and I am very pleased with it.
2026年2月15日
Richer Sounds - Hanley からの回答
Thanks for your feedback, great to read you were happy with our service.
Right choice
Very helpful. Listened to my requirements and provided accurate recommendations.
2026年2月14日
Richer Sounds - Hanley からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
In shop expertise
In shop expertise, everything explained and demonstrated so I could make the right choice.
You don't get that online....
2026年2月14日
Richer Sounds - Hanley からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Amazing service
I bought a Marantz Amp. Cheaper than anyone else online, with delivery in just one day. I spoke to an agent at the Hanley branch and was so informative about my purchase.
10/10
2025年11月24日
Richer Sounds - Hanley からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent TCL television
2026年2月10日
Richer Sounds - Hanley からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer Sounds - Hanley からの回答
Thank you for your wonderful feedback
Hanley branch excellence
The manager and his team at the Hanley branch were so helpful. They took the time to share their knowledge and experience allowing me to choose the tv that was right for me.
2026年2月8日
Richer Sounds - Hanley からの回答
Thanks for your feedback, great to read you were happy with our service.
Koss UR20 Headphones
Good, quick Service. The item I ordered was ready for collection. Good sound, particularly the Bass and a bargain price!
2026年2月6日
Richer Sounds - Hanley からの回答
Thank you for your wonderful feedback
Happy customer for over 40 years
Been using this branch (Hanley) since it opened, and Richer Sounds since (I think) 1983 (Stockport) for a procession of hifi separates, and more recently (or this century at least!) TVs. As ever, they provided what I was seeking- in this case a clearance record deck on a fixed (limited) budget. Always quick to offer alternatives and to ensure that all deals and discounts are applied. Happy longtime customer.
2026年2月7日
Richer Sounds - Hanley からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly and helpful staff
2026年2月6日
Richer Sounds - Hanley からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Richer Sounds - Hanley からの回答
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - Hanley からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Another great experience at richer Sound's Hanley
Always a great experience at richer Sound's Hanley.
All the staff are helpful, knowledgeable!
Can't recommend this store enough!
⭐️⭐️⭐️⭐️⭐️
2026年2月5日
Richer Sounds - Hanley からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Highly recommend
This for me is the best store I’ve visited. Very friendly and knowledgeable staff. Came away with the perfect equipment for what I needed based on their recommendation. Will definitely be going back again soon
2026年2月4日
Richer Sounds - Hanley からの回答
Thanks for your great feedback and for supporting local business.
Denon hi fi
Good service and responses to telephone enquiries
Good advice from in store manager
Product competitively priced
Discount given
2026年2月4日
Richer Sounds - Hanley からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds - Hanley からの回答
Thanks for your kind review, we look forward to your next visit.
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