Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of m... もっと見る
企業が回答しました
I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... もっと見る
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The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... もっと見る
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企業情報
当該企業による記述
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
連絡先
72A Richmond Road, KT2 5EL, Kingston, 英国
- 0333 900 0040
4.9
優良
1573件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service from the Kingston…
Fantastic service from the Kingston team. My speaker system arrived the next day and I benefited from great advice.
2026年2月7日
Richer Sounds - Kingston からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
I went for advice on improving sound on…
I went for advice on improving sound on my existing hifi system, and I would like to recommend one of your employee Sunil who ia very knowledgeable and helpful. Thank you Richer Sounds for employing a knowledgeable staff
Excellent service as usual
2026年2月6日
Richer Sounds - Kingston からの回答
Thanks for your great feedback and for supporting local business.
Great advice and fantastic collection of hi fi equipment
Great advice and fantastic collection of hi fi equipment . Order was delivered in good time.
2026年2月4日
Richer Sounds - Kingston からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I would Recommend Richer Sounds
Richer sounds gave an excellent service. I dealt with Callum. They were efficient, great value and kept me up to date on my order. Also the engineer they sent Liam was brilliant.
2025年11月10日
Richer Sounds - Kingston からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Carl at Kingston was the greatest
Carl at Kingston was great. He was knowledgeable and entertaining. Gave me his views and let me choose. Brilliant. I made the purchase. Thank you.
2026年2月4日
Richer Sounds - Kingston からの回答
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good customer service
Very good customer service. I had 3 demos at the Kingston store and Sunny was very helpful each time and at no point did I feel that he was a burden for them to spend time demoing the equipment. I felt I got good advice and when I wanted to change the hifi separates I had bought there was no issue and they arranged for them to be picked up from my house at the same time as the new equipment was dropped off.
2026年2月10日
自発的なレビュー
Richer Sounds - Kingston からの回答
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgable, helpful and polite with excellent after sales care and advice
I have had an account with Richer Sounds for a number of years and I have always found their staff to be extremely knowledgeable, helpful and polite. My recent experience has been no different. Excellent at the point of sale and also with after care too. 10 out of 10
2026年2月3日
Richer Sounds - Kingston からの回答
Thanks for your kind review, we look forward to your next visit.
Efficient
Efficient, friendly, professional service. Very pleased with how my needs were dealt with.
2026年1月31日
Richer Sounds - Kingston からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds - Kingston からの回答
Thanks for your kind review, we look forward to your next visit.
Richer Sounds - Kingston からの回答
Thanks for your kind review, we look forward to your next visit.
I wanted a sound bar and got one preceded by excellent advice from the Richer Sounds team
Explaining what I wanted to buy and getting good practical advice on the options. Placing an order and receiving the item slightly sooner than predicted. Wonderful.
2026年1月31日
Richer Sounds - Kingston からの回答
Thanks for your kind review, we look forward to your next visit.
Fast delivery
Ordered a Denon mini hifi Saturday evening arrived in store Monday. Very impressed how quickly product arrived at selected store for pickup.
2026年1月28日
Richer Sounds - Kingston からの回答
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, great communication, good offers and never disappointing quality.
2026年1月27日
Richer Sounds - Kingston からの回答
Thank you for your wonderful feedback
Richer Sounds - Kingston からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Staff are always available for…
Staff are always available for information and advice(Sunil) .they are never pushy and will tell you of any deals on promotion at the time..I was after a stand alone CD player and managed to get it at a reduced price due to the box being open.very happy with product and the service provided.
2026年1月20日
Richer Sounds - Kingston からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Hi Fi amplifier
Outstanding service received from Daniel, exemplary professional advice received from Daniel which made shopping at Richer Sounds a pleasant experience and which resulted in a sale. Thank you Daniel and thank you Richer Sounds for being a great, friendly and helpful place to shop for AV/ Hi fi equipment with competitive prices and sometimes free extended guarantees.
2026年1月19日
Richer Sounds - Kingston からの回答
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite and helpful staff
2026年1月16日
Richer Sounds - Kingston からの回答
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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