Richer Sounds - Leeds レビュー 

3,306
TrustScore 5段階評価の5

4.9

74 New Briggate, LS1 6NU Leeds, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... もっと見る

企業が回答しました

5つ星のうち5の評価

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3306件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,306)

過去12か月のレビュー数: 23,626

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Richer Sounds sold us a new TV

Richer Sounds is an employee owned business. We were looking to replace our TV which we had bought back in 2011. The team gave us great advice and arranged for installation of our new TV with a local installer. The Leeds team and their installers were just magnificent.

2026年5月4日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Bought a Sony tv from them 2 years ago

Bought a Sony tv from them 2 years ago, broke down called sorry as they covered 1st 5 years of warranty because I wasn’t registered they wouldn’t repair it, richer sound went above and beyond and they took on the responsibility to repair the tv, they sent out an technician who said they can’t repair it,so they sent out a voucher for a new tv. Can’t thank them enough, absolutely brilliant service. I’ve been buying items from them for many years and they been spot on.

2026年5月29日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Always great service

Anthony gave us a great deal on an LG G6 55" and sound bar, and delivered it the next day. We've bought our last 4 TVs from Richer Sounds; always a great price and great service.

2026年5月28日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service and technical…

Excellent service and technical knowledge from Harry in the Leeds branch, he is a credit to you and provided excellent customer service to the extent of helpfully carry our new TV to our car.

2026年5月27日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent experience

I went in to buy some passive speakers. Mikey was very friendly, attentive and was happy to take time with me listening to different models. The staff were patient, cheerful and also very helpful with other bits and pieces we were looking for.

2026年5月25日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Good service

Order 2 items online to pick up instore. Quick and friendly service.

2026年5月23日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Apologies for not remembering the name…

Apologies for not remembering the name of the salesman but I was impressed with his relaxed and friendly attitude. I felt comfortable spending £1000 with no fuss and ease of purchase.

2026年5月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Best service everytime

I always go to Richer Sounds first because I've always valued the effort made to find what I need at the best price and with honesty. I went in to Plymouth recently chancing my arm for a pair of speakers that were end of line. They didn't have them but checked and mentioned a pair in Leeds. I ran the Leeds stire and they gave me the best deal they could which left me over the moon with the product and service. I'll be back again soon for sure.

2026年5月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Brilliant Customer Service

We had bought a Panasonic TV that developed a fault but unfortunately had neglected to register the TV for its warranty.
We called Richer Sounds Leeds who were fantastic at helping us sort it out . I wish I could remember his name who we spoke to, he was great. We rung late in the day and he was due to go on holiday ,sorted out what he could at that time and promised it would be followed up with his manager which it was next day. Every has been sorted and I cannot commend Richer and their staff highly enough. Fantastic Service always. Thank you

2026年5月6日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Friendly and knowledgeable service.Have…

Friendly and knowledgeable service.Have been buying from Richer Sounds since I bought my first hi fi system from the original store on London Bridge so many years ago.

2026年5月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Efficient,accurate

Efficient,accurate, speedy service. Good website.
As an older person who recently bought a small smart TV struggled (but eventually succeeded) to set it up with all the QR & verification codes . Setting up WiFi ok as used to that . We elderly miss the days of engineers !

2026年5月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Very helpful shopworker,receivedproduct…

Very helpful shopworker,receivedproduct very quickly ,unfortunately the parcel was delivered to my neighbour ,the delivery agent said we did not seem to be in which we were.He obviously didn’t ring the buzzer ,which is very loud and I was working directly above the front door.However I do not hold you responsible for the delivery firms carelessness.

2026年5月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Good help and demonstration in Leeds

In store service in Leeds was very helpfull. I wanted to fit smaller stereo speakers in my lounge instead of my 26 year old large ones but with similar or better sound. Several different speakers were wired up for me in the demonstration room to try. No pressure to buy so abke to go home and look at reviews. Phoned store later and Mike the assistant put in the order for Dali Kupid from me. Arrived safely 2 days later.
Looks great in our small lounge with old large speakers now removed.

2026年5月20日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

The service was very good

The service was very good, and the delivery of the tv, was all so good and keeped us up to date all the way, till it arrived.

2026年5月20日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Excellent service from the Leeds store

The team at the Leeds store were fantastic. I was in email contact seeking advice about the Pioneer PLX500 turntable. They were very patient with me, especially Ahmed! Thank you so much.
When I finally took the plunge and bought one from the online shop it arrived quickly and was very well packaged.
I have absolutely no complaints about the service I received from Richer Sounds and would recommend them without reservation. I am planning on buying some new speakers later in the year and possibly a new amplifier and I have every intention of doing so from Richer Sounds.

2026年5月18日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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