Richer Sounds - Leeds レビュー 

3,307
TrustScore 5段階評価の5

4.9

74 New Briggate, LS1 6NU Leeds, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... もっと見る

企業が回答しました

5つ星のうち5の評価

A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3307件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,307)

過去12か月のレビュー数: 23,747

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Happy with my turntable

Great deal, friendly service and nice to be able to speak to the store rather than a call centre.

2026年2月12日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Superb CS

As always their customers service is unmatched. Order was placed online, they reserved the item in store for collection on the same day. Payment done at store.
Due to large package they helped me getting outside the store.

2026年3月8日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Welcoming

Welcoming, friendly staff - very knowledgeable. Good service.
Parking is a pain though.

2026年4月2日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Good price and got exactly what I…

Good price and got exactly what I needed Great service and advice from Mikey at the Leeds branch. Thank you.

2026年3月31日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I recently visited Leeds store to…

I recently visited Leeds store to purchase an AV receiver, and I was really impressed by the exceptional customer service. The staff really took the time to listen to my needs and preferences, offering me the best options based on what I was looking for. They didn’t push any unnecessary products, instead tailoring their recommendations to what made the most sense for my setup and budget.

Their attention to detail and expertise made the entire shopping experience smooth and stress-free. I felt like they genuinely cared about helping me find the right product, and I left with exactly what I needed—at a great price.

Highly recommend this store for their excellent service and great deals!

2026年3月30日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Cd player …

All I can say is wow what beautiful sound this cd player has absolutely beautiful machine 🤩

2025年12月28日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Sound advice

Sound advice! Understanding of the tech needed and matched to our lifestyle without aggressive selling or unnecessary upgrades.

2026年3月29日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Love this place

Love this place, been shopping here since the 90's, customer service fantastic, helpful and knowledgeable. Product is top quality and good value, I would highly recommend 👌

2026年3月29日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service from knowledgable staff…

Great service from knowledgable staff who took thier time with me. Could have easily sold me a more expensive tv but listened and guided me to make the right choice for me, which saves me £1100 from the tv I was going to get from what I brought - tv I brought is perfect for my home. This is the reason I’ll be going back again. Thank you for your honestly and guidence - 5 star experience

2026年3月29日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Anthony was really helpful and helped…

Anthony was really helpful and helped me to choose a TV for our sunny family room. It fits perfectly in the space and the picture is incredible

2026年3月28日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Late but great.

The soundbar was out of stock so I had to wait for future deliveries from Japan. But Richer Sounds Leeds, had it delivered to me within 24 hours of receiving there shipment from Japan at the original agreed price. Thank you Richer Sounds.

2026年3月27日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Customer service like it used to be!

The staff are very knowledgeable, helpful and polite and go that extra mile to deliver a good service. When they say something as simple as “we shall call you back” they actually do it, unlike most companies I have dealt with. Plus the 6 year warranty and great prices mean I would definitely go there for my next tv, and would recommend them to all!

2026年3月26日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I had a really great experience at…

I had a really great experience at Richer Sounds. All of the staff were incredibly patient, friendly, and knowledgeable, which made the whole process easy and enjoyable. They took the time to answer all my questions without any pressure, and their expertise really helped me feel confident in my choices.

The store also offers a fantastic range of high-quality products, so I was able to find exactly what I was looking for. Overall, it was a smooth and positive experience from start to finish, and I wouldn’t hesitate to recommend Richer Sounds to anyone looking for great service and excellent audio equipment.

2025年11月22日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Brilliant customer service from the…

Brilliant customer service from the Leeds team.

Amazing surprise to be born in leeds 15 days after the collegues birthday in April 1978. Loyal supporter.

At home i found the receipt for a stereo separates system my mum and dad bought for me on 10th May 1996.

If anyones in to nostalgia and the potentially infinite use of projectors then ill happily call back in with the receipts and/or without the stereo too! Maybe a projected picture easier to carry round these days 🙃

Let me know if you are at plasa and ill call and say hello equally happy to call back in the store.

⛰️⛰️📽️🎧⛪️⛪️=J👨‍🚀🚀

2026年3月26日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Top service from Mike at the Leeds…

Top service from Mike at the Leeds branch.
Even helped sort out a complicated return and swap out. Great service, Bravo

2026年3月25日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Can’t ask for more

Mikey was great, offered advice and a demo of an alternative product in the well equipped demo space before making my decision. Price matched the best price I found plus an extra tenner off.
There’s really no better place to go for home cinema equipment in the uk

2026年3月25日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

A great experience from start to end

I’m sorry but I can’t remember the name of the guy who served me but he was brilliant. He’s set up two examples of speakers passive and active for me to listen to. He gave me a individual experience and really knew his stuff. It really was a great experience definitely a VIP I even got a mug which I love.

2026年3月25日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Leeds store

Staff in the Leeds shop always happy to have a chat. Proper enthusiasts

2026年3月19日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your great feedback and for supporting local business.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報