Richer Sounds - Leeds レビュー 

3,396
•
TrustScore 5段階評価の5

4.9

74 New Briggate, LS1 6NU Leeds, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... もっと見る

5つ星のうち5の評価

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... もっと見る

企業が回答しました

5つ星のうち5の評価

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

3396件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,396)

過去12か月のレビュー数: 24,562件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

2026年6月18日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

2026年6月16日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Chris and his team were very helpful…

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

2026年6月11日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Second to none

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

2026年6月15日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Great service from the salesman I spoke…

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

2026年6月14日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Very Professional Company

Easy to get through on phone to discuss options, Got great advice on buying my new TV. Good price with offers and fast reliable service. The packaging was a little damaged and confirmed by delivery company who were very professional. All was well no damage to TV, all good so far.

2026年6月13日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Exceptional customer service

Exceptional customer service, very helpful and all staff are very knowledgeable. Even offered to help carry the tv out to the car. Fantastic shop

2026年6月13日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Fast, friendly and efficient service from an honest firm

Chris was helpful in providing advice over the phone, produced a part we needed by post the next day and offered 2 solutions to our problem. The first option was to try to do the repair ourselves because this would be cheaper. The fallback position was for one of Richer Sounds staff to visit and do it for us. When we were unable to do it ourselves Mikey came the same day and sorted things out. All was done in a very friendly and professional way.

2026年6月10日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Really personal service and good…

Really personal service and good advice.
If you need audio visual equipment Richer Sounds is the place to go. Nick is a superstar and very funny!

2026年2月21日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

The only place to go

Great products, best prices, great service, great staff. I've been a satisfied customer over many years.

2026年6月10日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Great service and value

extremely helpful and informative on products and pricing options. The deal on a high end tv and sound bar was extremely competitive. Delivery was within three days and the courier was very communicative and efficient. Altogether, an excellent experience.

2026年6月9日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Ahmed from Richer Sounds Leeds gave me…

Ahmed from Richer Sounds Leeds gave me excellent advice on buying a top tv. I bought the LG OLED C5 55 tv and it’s the best tv I have bought. The picture quality and sound is fantastic and out of this world. Thank you Ahmed and to the Leeds branch for their brilliant advice and service.

2026年6月8日
自発的なレビュー
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

I bought two Sonos Era 100 SL speakers…

I bought two Sonos Era 100 SL speakers from Richer Sounds, ordered online for collection in store. The price was the lowest I'd found, a good 15% less than the nearest competitor. Ordering was straightforward, communications good, and the speakers were ready for me when I went to pick them up. The guys in the shop in Leeds were friendly and efficient. Would recommend, would buy again.

2026年6月4日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Going the extra mile for customers

Rik helped my mum find the TV she needed, and she was really impressed with the service. Unfortunately, there was a problem with the product and although it was not really Richer Sounds' fault, they took responsibility and went above and beyond to sort it out. Top class customer service and I am very happy to recommend Rik and the team there!

2026年6月1日
自発的なレビュー
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

As usual richer sounds does it all with…

As usual richer sounds does it all with excellence !!

Fast delivery too

Product in perfect condition and completely happy with Richer sounds thank-you!!

2026年6月2日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Friendly service

Every time I pop into Richer Sounds it's more like having a geek out chat with a friend. They are always looking to get you the best deal they can.

2026年6月3日
Richer Sounds - Leeds ロゴ

Richer Sounds - Leeds からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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