Richer Sounds - Leicester レビュー 

2,467
TrustScore 5段階評価の5

5.0

163 London Road, LE2 1EG Leicester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... もっと見る

企業が回答しました

5つ星のうち5の評価

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... もっと見る

企業が回答しました

5つ星のうち5の評価

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2467件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(2,467)

過去12か月のレビュー数: 25,118

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Perfect service

Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

2026年8月21日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Brilliant Customer Service

Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

2026年8月21日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great experience

Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

2026年8月20日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Amazing service as always from Richer…

Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

2026年8月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

An excellent service

An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

2026年8月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Paul was great to deal with.

Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

2026年8月17日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your feedback and for taking the time to leave us a review.

We're glad to hear that Paul in our Leicester branch provided you with high quality service, but we were sorry to read that your delivery experience was not as expected.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

First class telesales

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

2026年8月15日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Great Advice For Creating A HiFi System & Supply The Kit

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

2026年8月12日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Paul at Leicester shop was most…

Paul at Leicester shop was most helpful. Even after I changed my floor speaker order .
He kept me up to date on the delivery date and times

2026年8月9日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, extremely knowledgeable, courteous and helpful with setup - this is the reason why you should visit a shop rather than buy online!

2026年8月8日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Excellent service

Excellent service, staff were very helpful and knowledgeable, also price was very good, thoroughly recommend
Richer Sonds.

2026年8月8日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Second-to-None

Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in one store of a product, and we had a perfectly sensible conversation without sales push. I now have my product.

2026年8月7日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Wonderful advice and great service re a…

Wonderful advice and great service re a new TV and wall mount.
I’d tried various stores for a particular TV but they had no stock.
Leicester was the only store that suggested a slightly better model that was slightly more expensive.

2026年8月1日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

It's great to come to an actual shop

It's great to come to an actual shop, staffed with actual people who are knowledgeable and passionate about the products. It's a breath of fresh air.

2026年8月3日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your great feedback and for supporting local business.

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