Richer Sounds - Leicester レビュー 

2,515
•
TrustScore 5段階評価の5

5.0

163 London Road, LE2 1EG Leicester, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went into Leicester branch with not much knowledge about what i needed for my turntable set up to leaving with everything I needed including , turntable , amp and speakers. Jason gave me the best opti... もっと見る

5つ星のうち5の評価

Very good advice, much patience as there was a glitch on my phone during payment, sorted efficiently. Bought the more expensive model (Pro ject Debut Carbon Evo 2) as figured I could have hunted for t... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service & advice from Richer Sounds in Leicester. We've used this shop multiples times and no matter who we've dealt with the quality of the service and the advice (i.e. what to buy & what n... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service by James, rare these days! We felt genuinely listened to, everything was explained really well and we were really happy with our purchase, especially the great quality and pric... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

5.0

優良

TrustScore 5段階評価の5

2515件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(2,515)

過去12か月のレビュー数: 24,562件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I always shop at Richer sounds because…

I always shop at Richer sounds because can’t beat them on price and service staff are so helpful especially James at Leicester branch

2026年9月1日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

New hifi system

The shop was quite busy so had to wait quite a while to be seen by a member of staff.
I was really pleased with the level of service, the member of staff was very knowledgeable and helped me decide on what I was looking for.

2026年8月30日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your feedback and for taking the time to leave us a review.

Whilst we were sorry to read that you had to wait for some time, we are pleased that our colleagues were able to provide you with the information you needed.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Lovely service as always

Lovely service as always

2026年8月26日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Nothing was too much trouble. After sales support is excellent. Definitely recommend.

2026年8月25日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Levi was extremely helpful

Levi was extremely helpful and very knowledgeable it made my experience of purchasing my deck very straight forward and his advice was second to none especially setting my new deck up

2026年8月26日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I phoned the nearest store to me

I phoned the nearest store to me, ordered my goods, received splendid over the phone service and was informed of how everything would work, and it did.
Absolutely first class.

2026年8月25日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Richer sounds

The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately it has gone in ok although it does go over the window ledge a bit but still looks fine. I am very pleased with the sound and picture quality of the top of the range Hisense tv that I have purchased. Hope I’m still pleased in a years time. Thanks for all your help. Well done

2026年8月22日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent Service

Friendly, informed and professional advice.
A pleasant experience with excellent customer service
Thank you Richard

2026年8月15日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

Perfect service

Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

2026年8月21日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Brilliant Customer Service

Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

2026年8月21日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great experience

Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

2026年8月20日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Amazing service as always from Richer…

Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

2026年8月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

An excellent service

An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

2026年8月19日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Paul was great to deal with.

Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

2026年8月17日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thank you for your feedback and for taking the time to leave us a review.

We're glad to hear that Paul in our Leicester branch provided you with high quality service, but we were sorry to read that your delivery experience was not as expected.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Great price and service

2026年8月18日
Richer Sounds - Leicester ロゴ

Richer Sounds - Leicester からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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