I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... もっと見る
企業が回答しました
Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and ma... もっと見る
企業が回答しました
For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by na... もっと見る
企業が回答しました
Amazing service and advice yet again from the team at Newcastle store. I fully recommend Richer Sounds and I wouldn’t shop anywhere else for my TVs and Hi-Fi stuff.
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
94-96 Clayton Street, NE1 5PG, Newcastle, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good knowledge of products, good price, six year guarantee and free delivery.

Richer Sounds - Newcastle からの回答
In store visit to get advice about the options for my budget. Dale answered all my questions and I ordered in store. The TV arrived in 3 working days and the delivery crew were excellent. Can't fault the overall service from Richer Sounds

Richer Sounds - Newcastle からの回答

Richer Sounds - Newcastle からの回答
Friendly knowledgeable informative one to one service, great range of products at very competitive prices all this together with a six year no quibble guarantee thrown in. Wouldn’t go anywhere else.

Richer Sounds - Newcastle からの回答
Staff who are very knowlegable about the product range. They were supporting me making a choice of speakers (which is very subjective), rather than pushing a particular product.
They were happy for me to have a second visit to listen to the speakers, before purchasing. Therefore I was confident that I had made the right choice. Which has proved to be the case since I've had them at home

Richer Sounds - Newcastle からの回答
Helpful phonecall to the Newcastle upon Tyne branch and I received a £10 incentive discount on my Soundbar purchase. I felt the service on the phone was good and I was told it should be delivered within two days. It sadly took 5 days to arrive which although frustrating was not a big problem. I've shopped with RS before and will do again as they're staff are knowledgeable and the service is usually very good too.
Thanks for your response to my review.

Richer Sounds - Newcastle からの回答
The sales staff were very knowledgeable, patient & took time to explain everything.

Richer Sounds - Newcastle からの回答
My first choice always for TV and Sound equipment. Very knowledgeable, the team explores what’s the best solution and value for the customer. Never have I been disappointed

Richer Sounds - Newcastle からの回答
Great service as always. I called the day before to enquire about stock availability. The product was put to one side and I collected the following morning.
Nothing was too much trouble and the whole transaction was painless.
You genuinely don't need to shop anywhere else as all budgets are catered for.

Richer Sounds - Newcastle からの回答
Dealt directly with the team at the Newcastle store. First by email and then a visit to the shop. The team were extremely helpful and knowledgeable. In particular, thanks go to Euan and Calum for their help in answering all of my questions

Richer Sounds - Newcastle からの回答

Richer Sounds - Newcastle からの回答
I've bought several audio products from Richer Sounds and what always set them apart is the staff in store who are really knowledgable and helpful. On this occasion i was returning some earbuds which had a faulty charging case. No problems at all. Looked up my original purchase on their system, saw that it was within the year warranty and replacement provided. Really great experience. Many thanks

Richer Sounds - Newcastle からの回答
Good service and advice from Newcastle shop. Harry was very helpful.

Richer Sounds - Newcastle からの回答
The fact that we could see all three manufacturer variations on our chosen item, (we chose a Samsung Frame TV) along with reasonable and easy to follow advice, gave us confidence in our end result.
Which has worked out beautifully for us.
Yes it wasn't cheap but by no means the dearest option we could have made.
Very pleased with the look and functionality of the unit in our living space.
Many thanks to Dale & Euan and further telephone support

Richer Sounds - Newcastle からの回答
We needed some advice on a new music system as we didn’t have a clue. So glad we popped into richer sounds and found Colin. He was so polite, honest and helpful. Set everything up for us to see and listen and answered all our questions. I could have easily listened to his knowledge and passion for music all afternoon. He sorted everything out for us and phoned me a couple of days later to check everything was ok and if I needed a hand with anything. I can’t remember such service from any shop like that for a long time. A brilliant shopping experience. Well done Colin and thank you mate 👏👏

Richer Sounds - Newcastle からの回答
I had various questions and littlest knowledge having bee left behind in the world of technology. Ewan was patient and very helpful.

Richer Sounds - Newcastle からの回答
great response when contact first made by telephone, service on arrival at shop was very personable and helpful. unlike other shops it wasnt frowned upon when i took the cheap option rather than the 4figure one as i felt it would suit my needs better

Richer Sounds - Newcastle からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。