Richer Sounds - Stockport レビュー 

2,435
TrustScore 5段階評価の5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... もっと見る

企業が回答しました

5つ星のうち5の評価

Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice... もっと見る

企業が回答しました

5つ星のうち5の評価

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... もっと見る

企業が回答しました

5つ星のうち5の評価

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

2435件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(2,435)

過去12か月のレビュー数: 24,787

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Soundbar

Very nice staff
Very helpful
Delivered on time

2026年5月19日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

We have shopped with Richer Sounds for…

We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

2026年5月13日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a review, although sincere apologies for what happened with the faulty product, I appreciate it can't have been easy to get the TV back down to the shop.

Of course if you do need any further help whatsoever, feel free to get in touch via the below address..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Good experience

From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

2026年5月19日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Bought a TV and Soundbar from Stockport…

Bought a TV and Soundbar from Stockport branch. Staff were very helpful.

They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.

They recommended an installer who did an excellent job.

Very pleased

2026年5月18日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

2026年5月17日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

2026年5月16日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

2026年5月14日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

2026年4月27日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

2026年5月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

2026年3月12日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

2026年5月10日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

2026年5月7日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

2026年5月5日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Your man in your Chester store was…

Your man in your Chester store was great.

2026年5月3日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Good selection of TVs

Good selection of TVs, fair prices and advice from friendly salesman. Delivery was quick as promised and the 6 year warranty was important.

2026年5月2日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Staff politeness and efficiency

Staff politeness and efficiency

2026年5月1日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

I explained what I needed and the…

I explained what I needed and the gentleman explained that it was no longer available but gave me the full run down of what was available, he even opened the shop up early for me
Excellent service

2026年4月30日
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

So helpful

Their products are great and they are so helpful. Had a problem recently with a new TV, phoned them and they sorted it out. You get through immediately without waiting in queues. Can't praise them enough

2026年5月5日
自発的なレビュー
Richer Sounds - Stockport ロゴ

Richer Sounds - Stockport からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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