Richer Sounds - Telesales レビュー 

7,306
TrustScore 5段階評価の5

4.9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really pleased with the service and price. The customer services agent (John) was very helpful. The length of guarantee for the TV is far better than the company I normally buy from. In addition, th... もっと見る

企業が回答しました

5つ星のうち5の評価

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. W... もっと見る

企業が回答しました

5つ星のうち5の評価

Had some problems using a promotional code online phoned and the guy was very helpful and sorted it. Give me a next day delivery as a gesture which was very much appreciated.

企業が回答しました

5つ星のうち5の評価

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, 英国

  • 0333 900 0093

4.9

優良

TrustScore 5段階評価の5

7306件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(7,306)

過去12か月のレビュー数: 25,118

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The customer service is second to none.

The customer service is second to none.
Easy to select and order required item. Schedule delivery to suit circumstances. And if an item arrives damaged, a replacement is arranged immediately without hassle.

2026年8月21日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Samsung sound bar

Had some problems using a promotional code online phoned and the guy was very helpful and sorted it.
Give me a next day delivery as a gesture which was very much appreciated.

2026年8月22日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your wonderful feedback

5つ星のうち4の評価

I rang and asked for a price match

I rang and asked for a price match, prior to purchase. This was granted and exceeded. I also had a customer service voucher to redeem.

The only negative was that trying to do this online was thwarted by the webpage demanding which branch I had already bought the product from.

The helpful guy I spoke to said the item was in stock and could be delivered next day which it was and within the couriers time slot.
So I am really pleased with the service I received and the price.

2026年8月20日
5つ星のうち5の評価

Product knowledge

Product knowledge, Price, Service, Delivery and Patience on phone calls.
Highly Recommend.

2026年8月17日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Really pleased with the service and…

Really pleased with the service and price. The customer services agent (John) was very helpful.
The length of guarantee for the TV is far better than the company I normally buy from. In addition, there was no extra charge for delivery. So far, all of the products are working exceptionally well.

2026年8月17日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Very helpful and willing to deal

Very helpful and willing to deal. I initially visited a shop but it seems they could not be bothered if i i purchased anything or not, telesales couldn't be more helpful.

2026年8月17日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review!

5つ星のうち5の評価

Ordered by phone

Ordered by phone. Polite, helpful and knowledgeable service. Order arrived quickly and seems to be operating fine. 5 year warranty impressive.

2026年8月13日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

As usual great service and advice and…

As usual great service and advice and great value. Purchased many items from richer sounds and have never been disappointed

2026年8月12日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Helpful staff and quick delivery

Spoke to Jeff in the telesales team and he was great. I got exactly what I wanted, and even though they said delivery was 3-5 days on my headphones they were in my hands less than 24 hours later, I can't say better than that!

2026年8月12日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち4の評価

Purchasing a tv and related item was…

Purchasing a tv and related item was very easy
Simple and quick The entire process of buying and delivering was prompt I will trust Richer Sounds for my future purchases and would highly recommend to all prospective customers

2026年8月11日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

5つ星のうち5の評価

Great range, great prices. Excellent customer service.

Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. Website is easy to navigate and finding the perfect product has never been to complicated. Withbthe added bonuses i got my new tv at the best price i could find online and deluvery was fast and well communicated. Will happily use for future purchases.

2026年8月7日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Superb Speakers and a great purchase…

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and were originally purchased from your Prestwich store by my late father, who had been served by Adrian, who always enquired as to my father's welfare, something that I will not forget in a hurry.

2026年8月3日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

LG TV LG43QNED71B6B - Richer Sounds

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless.
The TV is very good with a good viewing angle and good sound considering we are not using a soundbar. It also comes with a 6 year guarantee.
In my opinion Richer Sounds are the only company to purchase a TV from.

2026年7月30日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, friendly and knowledgable staff.

Really refreshing to deal with a company that hasn’t outsourced their customer service to another country and doesn’t use convoluted robot phone menus.

2026年8月7日
自発的なレビュー
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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