Richer Sounds - Telesales レビュー 

7,343
•
TrustScore 5段階評価の5

4.9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... もっと見る

企業が回答しました

5つ星のうち5の評価

This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... もっと見る

企業が回答しました

5つ星のうち5の評価

I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. ・
  3. テレビ販売店
  4. 電子機器店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, 英国

  • 0333 900 0093

4.9

優良

TrustScore 5段階評価の5

7343件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(7,343)

過去12か月のレビュー数: 24,500件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service as always

I will go out of my way to buy from Richer Sounds. The ordering and delivery service runs so smoothly and takes a lot of stress out of big purchases.

2026年10月7日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your wonderful feedback

5つ星のうち5の評価

Purchase of Panasonic TV

Sales team were extremely efficient. Deliver and installation were as promised. Only slight hiccup was the registration of the warranty with Panasonic which was a Panasonic error

2026年10月7日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Everything is fine the TV

Everything is fine the TV, delivery no problem. The issue I experienced I was unable to purchase on line as your system declined my payment. Ok using tele sales. Apart from this let’s see how the TV performs

2026年10月7日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your feedback and for taking the time to leave us a review.

Our apologies that you were unable to purchase online on this occasion, it sounds like there was a temporary issue with the payment system or authorisation. We are pleased to see that our Telesales team were able to assist you instead, but we do apologise for any inconvenience.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち4の評価

Excellent bar the delivery

Excellent telesales service and great price. Delivery bang on time too. Only issue - delivery was to the wrong address, even after we went through the delivery address very carefully. So lose a star for that

2026年10月6日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your feedback and for taking the time to leave us a review.

We do apologise that your delivery went to the wrong address. Rest assured we will raise this with the delivery company to find out why this happened, and prevent similar issues from occurring in the future.

We hope you enjoy your new purchase, and once again, our apologies!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Samsung soundbar…

The price was decent and quality very good.
Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% motorway so you really need to upgrade you location to access.

Nearly went elsewhere.

However glad i didn't.

2026年10月5日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

ordered a new TV by telephone.

ordered a new TV by telephone.
quick and simple.
LG TV is lush
and 6 year guarantee to boot

2026年10月5日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Very pleasant experience with Vik on…

Very pleasant experience with Vik on the Telesales team. Friendly service, easy ordering process and prompt delivery. No complaints.

2026年10月4日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Majority Fitzwilliam radio

I wanted to buy a Majority Fitzwilliam internet radio I found one online and Richer Sounds not only price matched but delivered next day a fantastic service from a good company.

2026年9月30日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

First class service .

This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did I was pleasantly surprised how easy and quick the process was. I even got a further £10 off a good price for the product. I received my soundbar in just 3days after purchase. Absolutely brilliant thanks.

2026年10月1日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち4の評価

Great guarantee

Reliable company, placed order over phone , which I later amended, collected in store , excellent extended guarantee which always seals the deal for me

2026年10月8日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

It was good doing business with you

It was good doing business with you. I did not have to wait a long time for my phone call to be answered, and the man I spoke to was very helpful. The goods arrived the next day as promised.

2026年10月1日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち4の評価

I HAVE RECEIVED MY VYNAL DECK SPEEDILY…

I HAVE RECEIVED MY VYNAL DECK SPEEDILY AND
AM VERY PLEASED WITH IT;S PEFORMANCE
THANK YOU VERY MUCH
David Walton BS48 1ND

2026年9月29日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

5つ星のうち5の評価

Easy to order

Easy to order, quick delivery.

2026年9月29日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, great to read you were happy with our service.

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち5の評価

Ordering over the phone was very easy

Ordering over the phone was very easy, payment simple and delivery was within a few days. A slight problem was noticed and I received a call to make sure everything was ok. Great customer service.

2026年9月25日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Great service as usual

Great service as usual, Price beat, Fast P&P, my go to tech store

2026年9月24日
Richer Sounds - Telesales ロゴ

Richer Sounds - Telesales からの回答

Thanks for your feedback, great to read you were happy with our service.

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