Richer Sounds - Watford レビュー 1,598

TrustScore 5段階評価の5

4.9

117C St Albans Road, WD17 1RD Watford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join the... もっと見る

企業が回答しました

5つ星のうち5の評価

Overall, a very positive experience. Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right vol... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

企業が回答しました

5つ星のうち5の評価

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1598件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

Helpful service and advice from RS…

Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

2026年5月15日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

I'm a bit of a vintage audio nut

I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

2025年6月13日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service and knowledge

Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

2026年5月11日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

5つ星のうち5の評価

Overall

Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

2026年5月2日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Great customer service!!

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

2026年4月25日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Excellent store experience

Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

2026年4月27日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Helpful

Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

2026年4月18日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

The right product from the right people

The right product, sold by real people that know what they are doing. I should have gone here first (first TV failed, bought from a Tesco partner supplier 180 miles from home - what a faff!)

2026年4月17日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち4の評価

The guys at Watford were excellent, however ...

The guys at Watford were excellent, as you'd expect from Richer Sounds. The reason for not proving the fifth star relates to your chosen courier. I advised that delivery was not to be made on Saturday 25th as I would not be available to take delivery and that delivery should be Monday 27th. Despite this clarity DPD delivered on the Saturday regardless!! So that aspect was exceptionally poor and not what I would expect.

2026年4月24日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

I’m really pleased to hear the team in Watford looked after you well, although of course sorry to read about the issue you experienced with the delivery not taking place as agreed.

I’ll be looking into this with the 3rd party courier of course and appreciate you bringing it to my attention. If there’s anything further I can assist with, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Having had my to for only 9months it…

Having had my to for only 9months it broke down and staff said bring it back and they replaced it there and then couldn’t have been more helpful

2026年4月23日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Expert Advice and very good price



Visited your Watford shop to buy new TV and sound bar. Was helped by a very knowledgeable lady (Anca) who was really helpful.
Great advice and goodst at good price
Would recommend.

2026年4月21日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Richer Sounds Watford World class team!

I’ve been shopping with Richer Sounds Watford branch for over twenty years and buy pretty much all my entertainment products from them due to the amazing service I receive every single visit.

2026年4月20日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

5つ星のうち5の評価

Excellent service at Watford Richer…

Excellent service at Watford Richer Sounds.
Always really helpful over the phone.
Fast dispatch, and goods received with DPD (the best courier).

2026年4月16日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thanks for your kind review, we look forward to your next visit.

5つ星のうち5の評価

I had reason to call twice prior to my…

I had reason to call twice prior to my purchase and found both people I spoke to most helpful and eager to please. Their advise was honest and made me want to visit to purchase from this location.

2026年3月28日
Richer Sounds - Watford ロゴ

Richer Sounds - Watford からの回答

Thank you for your wonderful feedback

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