Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... もっと見る
企業が回答しました
I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... もっと見る
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Popped into the Watford branch, fantastic customer service, polite, helpful and full of knowledge when question about a pair of Sennheiser HD660s2 headphones. After a brief listen I ordered for... もっと見る
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I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service. Knowledgeable staff. Easy to deal with. They are quite happy to recommend the right deal not the most expensive one. Been a customer for over 20 years and will keep coming back.

Richer Sounds - Watford からの回答
I telephoned to place my order as I wanted to confirm delivery date. I spoke to a lovely lady called Heather. We discussed product and price. I explained the record player was for my husbands birthday and delivery was important. She offered me named delivery which was so appreciated. The item arrived on the designated date! Thank you Heather.

Richer Sounds - Watford からの回答
I was on the phone for 25 mins whilst the shop assistant tried to get the portal to take payment to work. Very upset to be badgered on the phone by you to amend feedback.
Yes , I did complete a purchase by card payment over the phone in the normal way. So your reply is false.
I would give no stars if I could.

Richer Sounds - Watford からの回答
Heather as always was amazing. She and the team always offer good, practical advice and great value for money.

Richer Sounds - Watford からの回答
I have used R/S for many years, sothat means you are good trustworthy people who know about their products.
My new CD player sounds great, it is playing through a Cambridge amp and Celestion ditton speakers.
Why 4 not 5 stars? The remote seems not to work properly, it will not eject the played disc. No biggy….i press the stop button on the player itself.

Richer Sounds - Watford からの回答
Sami was friendly and helpful. Talked various options through and managed to get me a little discount on the web-price too. Delivery was really quick and am very happy with my new sound system. will be back soon for upgrades.

Richer Sounds - Watford からの回答
After my order, I was contacted by Heather at Richer Sounds who explained when I could collect my hifi components and where I could park. When in the store we had a great conversation and was directed to a loading bay in front of the store and the store manager brought the packages out and placed them in my car. What an excellent and human service!

Richer Sounds - Watford からの回答
Excellent customer service from Anca. Friendly, professional and a joy to deal with. She actually listened to me and made the whole experience a good one. Highly recommend 👌

Richer Sounds - Watford からの回答

Richer Sounds - Watford からの回答
Courteous, patient, knowledgeable, likeable staff. Swift standard delivery. Great service all around and excellent prices!

Richer Sounds - Watford からの回答

Richer Sounds - Watford からの回答
Anca was superb
Listened to me beforehand and good advice
Bought what I wanted and will be coming back soon to buy amp and speakers from Anca
Thank you

Richer Sounds - Watford からの回答
Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

Richer Sounds - Watford からの回答
I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

Richer Sounds - Watford からの回答
Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

Richer Sounds - Watford からの回答
Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

Richer Sounds - Watford からの回答
They spoke well on the replacement hi fi I was looking for and had the very machine I needed then carried it out to my car

Richer Sounds - Watford からの回答
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