RIIGID レビュー 1,310

Bought the 30” Trunk and worth every penny. Know that aluminum will dent and the trunk will develop a patina and character along with every trip. The luggage is rigid and sturdy, but not bullet proof. Looking forward to the next adventure with this statement piece.

Great looking suitcases. Wheels are smoothly turning. Fast delivery.

Best experience I’ve ever had with a travel brand!

Quick delivery, great price. I now have 5.

I bought the 28” and 22” aluminum in silver….LOVE them so much!! Going to complete my set and order the 20” carryon for shorter weekend trips and inner country international airline carryon size restriction. Love Riigid!!

I ordered this carryon and was not aware my wife had purchased a Rimowa. I carefully examined both and was amazed how similar both were. Considering the Rimowa costs over 4X of the Riidgid I will keep it over the other.

Ordered a mini and a 20" carry on, first it was a little bit confusing with the rebate codes and one didn't work ad advertised... Bit the shipping was fast and flawless, great packaging and the suitcases arrived faultless and I already flew with it, no big dents nor scratches. Ordered a second carry on 20" and 28" check in, great packaging and rebate codes worked this time. Happy with the purchase.

The case feels a little flimsy. A wheel came off on the very first use. I contacted Riigid who said they’d send me another wheel but it has never arrived. Would not recommend I’m afraid.

This review email came before the item.
I ordered a 20’ silver carry on bag. Came in good packaging. Generally the item is in great form. I just noted tiny scratch/peeled off color beside the handle, and in the inside, some sort of drier glue. But all good I’d say.

This is the third time I’ve been asked by the owner, Jude, to write a review. He may regret insisting.

Long term, long haul business traveller, I was sick of the carcasses of suitcases taking up space in my flat: broken zips, dents etc.

So I was very sensitive to their online marketing claim of a lifetime guarantee as well as Jude’s “ doesn’t to earth “, empathetic spiel.

And as every second weekend they seemed to be having a sale., I fell hook, line and plastic handle.

Shortly after purchase the company announces a closing down sale - hardly reassuring for a lifetime guarantee.

The cases arrived ten days after purchase, not three.

No paperwork ( guarantee, receipt) was provided not any luggage tag.

After finally reading the comments on Trustpilot, I realize I’m not the only one and have not taken it up with their AfterSales service, who all look like out of work German or Dutch models and actors.

I have not taken it up, because frankly I’m too tired: the endless hounding with promotions, the false commitments, the weird disappointment of residing, yes, once again I’ve been duped.
It’s enough to not make me wish to buy online ever again, for anything.

So, Jude and co, ready to stop hounding me now ?

I have been loving my 22' black suitcase so much that I purchased another one with leather detailing for my husband as a gift. He absolutely loves it as well. I even recently ordered the 20' in silver for another option when I'm traveling to shake up the holidays as a lot of women do with their handbags. I am about to use the silver one on a quick trip up to Seattle this next weekend and can't wait. They're all high quality materials, so functional, stylish, beautiful, and affordable. It's such an important part of travel to feel your stuff is safe, but traveling in the airport and unpacking in your hotel with this extra stylish Riigid luggage is icing on the cake!

Very good product. Arrived promptly. Looking the part.

I love these suitcases. They look so much more luxe than what most people have at the airport. I will say that the interior lining feels cheap and mine has already torn after or before 1 use.
Also no instructions were included for how the combination lock works. But Riigid did email me a fast reply for that one.

Nice case! Would recommend!

Quick delivery and great luggage

Very nice looking & quite stylish, fairly well constructed, smooth, solid rollers

The cases arrived very quickly and appear to be in good condition and good working order. I bough some in the past and they were slow to arrive and the customer service wasn’t great. They seem to have rectified these issues so I’d definitely recommend buying from Riigid.
Al

I know other people have mentioned the lead time to delivery ... I received my case within 48 hours over a weekend and had regular updates during this time.

Whilst I have not travelled yet with the case, I have compared it VERY closely to the brand that clearly is the inspiration for RIIGID (whose original products I own and use regularly) and I can see that the build quality and features are very similar if not the same to that brand.

I would certainly be happy to endorse RIIGID to others looking for a similar product to "the aluminium luggage company with the grooves" at a much more reasonable price point.

I ordered my first 20” carry on to see if the quality was as they advertised!
I just received my second carry on this time the 22inch size! I am super happy with the free shipping and the solid build and quality!!
In fact thinking about buying another for my son !

Great cases with really good build quality, at the best price on the market.