I never liked laundry plus as an “elderly” folk it had become much more difficult to keep up with. My brother suggested I see if a service would help me out. After researching I tried Rinse. They o... もっと見る
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レビュアーのコメントを見てみましょう
My experience with rinse was smooth and convenient. The laundry and dry cleaning service was reliable, and my clothes came back fresh and well handled. It made keeping up with laundry much easier.
企業が回答しました
My experience with Rinse was very convenient and hassle-free. The laundry and dry-cleaning service was reliable, and my clothes came back clean, fresh, and well-handled. It made managing laundry much... もっと見る
企業が回答しました
Absolutely AMAZING experience !! Customer Service and support are the BEST ! Arranged pick up time, team member on time and with bags..very pleasant ! Our laundry came back within 24 ho... もっと見る
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企業情報
当該企業による記述
Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.
連絡先
Brannan St 1000, 94103, San Francisco, 米国
- 888-850-2444
- care@rinse.com
- www.rinse.com
4.7
優良
783件のレビュー
ネガティブなレビューの 81％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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I never liked laundry plus as an…
I never liked laundry plus as an “elderly” folk it had become much more difficult to keep up with. My brother suggested I see if a service would help me out. After researching I tried Rinse. They offer a number of inexpensive services and the laundry smells wonderful when it comes back!
2026年4月7日
Rinse からの回答
Hi Mike! Thank you for sharing this. I’m so glad your brother pointed you our way. We’re happy to hear Rinse has made laundry easier for you and that you’re enjoying the fresh results.
Excellent communication and service
Excellent communication and the clothing was delivered incredibly organized. Also, the price was quite fair.
2026年4月8日
Rinse からの回答
Hi Sean! Thank you for the amazing review!
My experience with Rinse was very…
My experience with Rinse was very convenient and hassle-free. The laundry and dry-cleaning service was reliable, and my clothes came back clean, fresh, and well-handled. It made managing laundry much easier.
2025年11月22日
自発的なレビュー
Rinse からの回答
Hello Matthew! Thank you for the excellent review!
My experience with rinse was smooth and…
My experience with rinse was smooth and convenient. The laundry and dry cleaning service was reliable, and my clothes came back fresh and well handled. It made keeping up with laundry much easier.
2025年10月11日
自発的なレビュー
Rinse からの回答
Hello Evelyn! Thank you for the amazing review!
Rinse からの回答
Hi Hannah! Thank you for the excellent review!
Very professional and as described!
Everything was on time with frequent updates and cleaned and folded nicely.
Would definitely recommend and use again if needed.
2026年3月30日
Rinse からの回答
Hi Eve! Thank you for the excellent review!
Rinse からの回答
Hi Mark! Thanks for the amazing review!
Rinse save my life this spring break
Rinse save my life this spring break. I didn’t have to stress myself out and wash all these clothes by myself. This opportunity was one of the best decisions I made thus far. Truly grateful
2026年3月23日
Rinse からの回答
Hi Lazavia! So happy we could help take the stress off your spring break—that’s exactly what we’re here for!
Great pickup
Great pickup, washing, folding and delivery. I need to figure out how to put the app on my phone and who to contact with questions.
2026年3月27日
Rinse からの回答
Hi Judith! So glad you had a great experience!
You can download our app here: https://www.rinse.com/app-for-laundry/
If you ever have questions, our Care team is always here to help: https://www.rinse.com/contact/
Thank you!
Immature company, broken processes
Immature company, broken processes, unapologetically poor service, will not try to make it right, do not use. The end.
2026年4月1日
自発的なレビュー
Rinse からの回答
Thank you for sharing your feedback. We’re sorry to hear that your experience left you with this impression. Providing reliable service and addressing issues when they arise are both very important to us, and it’s concerning to hear that this was not reflected in your experience. We’d appreciate the opportunity to better understand what happened and see if we can address your concerns. Please feel free to reach out to our Customer Care team at care@rinse.com so we can review this further.
Absolutely AMAZING experience !
Absolutely AMAZING experience !! Customer Service and support are the BEST !
Arranged pick up time, team member on time and with bags..very pleasant !
Our laundry came back within 24 hours ( extra charge, but minimal and WELL worth it ! )…beautifully folded and packaged. I’ve never been so excited about clean laundry…EVER !!!!!🥰🥰🥰🥰🥰🥰🥰
Putting together tablecloths to have washed and pressed…and set pick up time.
This is truly a wonderful company…worth EVERY PENNY…
And, like I told a friend, “Why wash when you can RINSE” !!!!!! ( you’ve probably heard that a zillion times !! )
Thanks for a great experience, you certainly have a customer for life !!
2026年3月19日
Rinse からの回答
Hello Robb! Thank you for the amazing review! We’re thrilled you loved the service and turnaround—“Why wash when you can Rinse” made our day. So glad to have you as a customer for life!
Rinse からの回答
Hello Marina! Thank you for the amazing review!
Timely experience
2026年3月18日
This is such an important service for…
This is such an important service for elderly seniors who can't make it to the laundry facility. It's door to door service. Can also choose hypoallergenic detergent.
2026年3月16日
Rinse からの回答
Hello Danielle! Thank you—we’re glad our service and hypoallergenic options are helpful!
Rinse からの回答
Hi Iram! Thank you for the amazing review!
Rinse からの回答
Hi Derek! Thank you for the excellent review!
Rinse からの回答
Hello Maria! We’re so glad you noticed the care we put into folding and that fresh, clean scent—thank you for sharing!
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