Rocket Gardens レビュー 

365
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

What fabulous service. I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic. Notifications were spot on re delivery and time frames. Plants... もっと見る

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5つ星のうち5の評価

I ordered some wildflower plants recently. I received an email to say when they would be dispatched. I realised that they would arrive when we would be on a last minute holiday. No problem…the c... もっと見る

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5つ星のうち5の評価

Very pleased with recent purchase of several different organic herb plug plants (sets of three).All significant size and healthy, also carefully packaged. (Far better than previous experiences with... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... もっと見る

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企業情報

  1. 庭園
  2. オーガニック農場

当該企業による記述

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

365件のレビュー

5つ星
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4.3

すべてのレビュー

(365)

過去12か月のレビュー数: 96

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5つ星のうち5の評価

Amazing quality plants and beautifully…

Amazing quality plants and beautifully packaged. So much care has obviously been taken with them.

2026年6月20日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Laurie,
Thank you for your comments, we appreciate you taking the time to leave a review. We are glad your plants arrived safely and well packaged for their journey to you.
We hope you enjoy growing them this year.
Kind Regards,
Rocket Gardens

5つ星のうち5の評価

I am always sceptical about buying…

I am always sceptical about buying plants through the post but this company have everything covered. I'm so impressed. Their information is spot on, their packing is brilliant and the plants all survived the journey.
The choice of seedlings is excellent, they source plants I've never seen offered anywhere else.
I've tried every plants through the post company and some are better than others many get it almost spot on. I had no reason to contact customer service but replacements are offered with a photo of the plants.
I've no hesitation in recommending them.

2026年6月20日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Sheila,
Thank you for your lovely comments. We are so pleased you were happy with your delivery and enjoyed the range available on our website. We are grateful for your recommendations too. We hope the flower plants you ordered brighten up your garden this summer.
Kind Regards,
Rocket Gardens

5つ星のうち5の評価

Mini Year Round Veg Patch is a game changer!

I was extremely lucky to receive a Mini Year Round Veg Patch gift voucher from a friend this year. So far I've received two deliveries of the most beautifully packaged, carefully pre-grown vegetable plant plugs which has (frankly helped me leap-frog the hardest part of growing from seed) and allow me to plan out my raised beds with a bit more promise. Growing is new to me, as it's only my second year - but I can see that this is a game changer already! Brilliant company to deal with. Loads of delivery communication. Splendid service!!

2026年6月13日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Jo,
Thank you so much for your lovely feedback. We are so glad you enjoyed receiving your plug plant delivery and they arrived safely and well packaged for their trip.
We hope you can enjoy harvesting your veggies this year.
Kind Regards,
Rocket Gardens

5つ星のうち5の評価

Just wanted to say how pleased I was…

Just wanted to say how pleased I was with the veg plants delivered today.
I have tried others like Marshalls and Suttons, but always been let down with damaged or dead plants, the couriers couldn't give a damn about live plant delivery. They've been obviously shaken around or even delivered upside down even when clearly marked.

I like your packaging, and this enables a small leway for the courier delivery "accidents" to be kept to a minimum.

2026年6月16日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Steve,
Thank you so much for your feedback. We are so glad your plants arrived safely and well packed for their journey. We have worked hard to be able to deliver your plants in plastic free packaging that keeps the plants secure enough for their trip.
We hope you enjoy planting them in your garden.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Excellent experience buying from this company.

I ordered a couple of things and found the price reasonable. I found there was a large selection and some quite interesting plugs. I received my order yesterday and the plants look lovely and healthy. I was particularly impressed with how they were packaged. They were done with such care and it looked lovely! (Almost felt like I was unwrapping gifts) Thank you! I will certainly order again.

2026年6月16日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Jade,
Thank you for your feedback, we are delighted to hear you were happy with your order. We're so pleased you enjoyed unboxing your plants and we hope you enjoy planting them too.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Rocket Gardens are a wonderful site

Rocket Gardens are a wonderful site. Our leeks have arrived in brilliant condition. Such care has been taken with the packaging.
Will return to this site many, many times.
What a wonderful team to buy our veg from. Thank you so much.

2026年6月16日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Margaret,
Thank you so much for your lovely comments. We are so glad your plants arrived safely and well packed for their journey. We hope you enjoy growing your leeks and you get a plentiful harvest this year.
We look forward to sending you plants in the future too.
Best Wishes,
Rocket Gardens

5つ星のうち1の評価

Shocking quality

Ordered quite a few veg plants. On delivery some were snapped or half dead. I emailed complaining they sent only half of what died. Lo and behold these died too. I also had plants from 3 other places all of which are doing great. Definitely wouldn’t buy from here again.

2026年5月17日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Michelle,
I am sorry to hear you were not happy with your Rocket Gardens plants. Our customer service team have been in touch and have requested further confirmation of the plants affected as the information provided initially suggested not all plants had perished.
Although we packed your plants with great care, occasional problems can still occur. If there’s an issue with your order we ask that you contact us within 7 days of delivery with clear photos of the affected plants so that we can organise for new replacements or refunds to be issued.
Kind Regards,
Rocket Gardens

5つ星のうち5の評価

What sets Rocket Garden apart from…

What sets Rocket Garden apart from other garden produce suppliers is their exceptional customer service. They genuinely listen, act quickly, and resolve issues without any fuss.

I accidentally placed a duplicate order and, before I even had a chance to email them, I received a message from Aston asking if I'd meant to place two orders and whether I'd like a refund. This was at 7pm, which really impressed me.

The quality of their products is also consistently excellent. I've been buying plants and plugs for my allotment from Rocket Garden for the past two years, and they have never let me down.

Their packaging is another area where they stand out. The plugs arrive in a sturdy box with clear labels and instructions. Even individually wrapped plug plants are carefully packaged in brown paper, clearly labelled, and always arrive in superb condition. Best of all, the packaging is compostable, from the paper wrapping to the robust cardboard box.

There's also a thoughtfully produced catalogue tucked inside, packed with growing tips and plenty of tempting plants and plugs. Be warned – it's very hard not to order more!

In my experience, Rocket Garden excels in customer service, product quality, and packaging. I wouldn't hesitate to recommend them.

2026年6月15日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Shirley,
Thank you for your lovely comments. We are glad your plants arrived safely and well packed for their journey. It's great to hear Aston was available and able to help with your duplicate order.
We're delighted you enjoyed our growing guide and look forward to sending you more plants in the future.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Thank you for the excellent quality…

Thank you for the excellent quality plug plants, delivered as promised.
Communication was excellent and my request to delay delivery by a week as I was away was handled perfectly.
Plugs arrived, very well packaged and are now planted out and looking very happy.
Would use this company again.
Thank you

2026年6月11日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Keith,
Thank you for taking the time to leave a review. We're so glad your plants arrived safely and we were able to accommodate your delay in delivery too.
We hope you get a good harvest of beans and fennel this year.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Organic bliss!

I found this company completely by chance after searching for organic plants. If you are interested about how important organic gardening is (not just for stuff we eat but for anything we put in our soil), have a look at some of Dave Goulson's work.
I was kept informed of when the plants would likely be dispatched and appreciate that living things don't always stick to a schedule. I'd much rather wait for strong healthy plants.
Very pleased with the packaging and healthy plants. Fingers crossed they grow!
Great communication after I had to query something which turned out to be completely my fault - Paige was very kind and forgiving of my mistake.
I'm definitely going to be ordering again

2026年6月11日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Emma,
Thank you so much for your lovely feedback, we really appreciate your comments. We're so glad your plants arrived safely and you felt well informed throughout the ordering/delivery process.
We're happy that Paige was able to assist you with your query.
We hope your plants continue to grow well.
Best Wishes,
Rocket Gardens

5つ星のうち2の評価

Unsatisfactory first experience with buying plugs online

Overall, my first experience buying plugs online was not a good one. I'm not sure this is down to Rocket Gardens or the concept of mailing vegetable plugs in the post. The reason for buying plugs was due to cold weather in early May threatening my planted-out cucurbits (and wanting some peppers for the 2026 season).

The plugs themselves arrived mostly alive (visually), but the plants were far too big for the size of the plugs and appeared very fragile, with the cucurbits especially long/leggy; if planted from seed and potted on normally, the root system would be much bigger for such a plant than what they were supplied with; my 14-day-old germinated Kuri's have thicker stems than the ones I got from Rocket. This may have contributed to the outcomes they had when planted out, which weren't great (more on that in a moment).

Of the plugs, only three (of six) Uchiki Kuri plants are surviving as of 13/6/26, a few weeks on. 3/3 Blue Kuri have perished, with their stems having rotted away. Two of three Waltham Butternut have passed from similar outcome (rotten stem). All the tomato plants are still alive, but appear to either have stalled or are in the process of a slow demise. All sweet peppers are alive and appear to be surviving, but haven't shown growth. All plants were planted into 2:1:1 compost/perlite/vermiculite mix with BFB base and staked where necessary (the leggy cucurbits, specifically). I do not fault my technique: I have not suffered a single loss so far this year, not even my Tahitian Squash which survived the near-zero temps at the start of May, and have had Kuri seeds planted the day my shipment from Rocket arrived literally outpace the plugs I got from Rocket.

Communication was stellar, delivery was stellar- I just don't think the plants themselves were grown in such a way that they would be suitable for postage and later planting.

2 stars because the tomatoes and peppers are still alive and somewhat growing, -3 stars for all the poor cucurbits that have died/are dying.

2026年5月10日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Sebastian,
I’m really sorry to hear that your plants didn’t grow well – that’s certainly not the experience we want for our customers.
We do ask that customers get in touch with us as soon as their plants arrive if there are any concerns about their condition, ideally with photos. This allows us to put things right straight away. At that stage, we would have been very happy to offer replacements free of charge, or a refund if replacements weren’t available.
As outlined in our Terms & Conditions, our guarantee is to supply plants in prime condition on arrival. If for any reason you’re not completely happy, we ask that you contact us within 7 days so we can resolve the issue promptly and give you the best chance of success with your plants.
I can see that our customer service team have now been in touch to see if we can help.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Excellent all round!

I just want to say that I ordered some plug runner bean plants and I'm so pleased with them! They took a while to come because obviously I had to wait until it was the right time to be able to put them in the garden. But when they arrived, they were in excellent condition and I must say I paid for 2 lots of 10 plugs and they actually sent almost double the amount. I'm so happy because these days it's so hard to get a company that not only delivers what you ordered, but they give you great value for money. Thoroughly recommend these people. Brilliant service and they are very reasonable prices too! Thank you Rocket Gardens!

2026年6月12日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Michele,
Thank you for your lovely comments. We are are glad your plants arrived safely and on time.
We hope you enjoy growing your beans.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Thank you for the delivery

Thank you for the delivery. Everything is great (packed with love). The plants (tomatoes) look fresh.

2026年6月11日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Maryna,
Thank you for your review, we really appreciate your comments. We're so glad to hear your plants arrived safely and well packed for their journey.
We hope you get a plentiful crop of tasty tomatoes to harvest this year.
Best Wishes,
Rocket Gardens

5つ星のうち2の評価

So far plants i orderd on May 25th an…

So far plants£25 of vegetable plants i orderd on May 25th an have been told the scheduled was from the 5th to the 11th of June . then by the 15th --then after my email asking why,--fobbed off with schedule were never thies first dates, an now its from the 12th -a never mentioned date before-to the 17th! of June! why!
Return email totally unapologetic even when queried again, an denied first schedule date were not on there record's.
Why would i make them up? to say a Disappointing first shop with this company is an understatement,
Therefore, I definitely will never use this company again,an suggest you dont either.
Stick to Amazon 3 to 5day deliveries on most gardening sites.
Mrs W Coughlin Essex

2026年5月25日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Wendy,
We are sorry to hear you are not happy with our dispatching system. Our system keeps a copy of all emails sent to each customer and can confirm that the first dispatch email was sent on 27th May (2 days after ordering) with a provisional dispatch window of 11th-15th June. We have no record of promising a 5th of June dispatch date.
Due to a slight packing delay we have had to extend the dispatch window to 17th which we explained in our later email, for this we apologise but when sending organic, live plants sometimes unforeseen issues can occur. We always try to update our customers as soon as we become aware of any delays.
We hope you can enjoy planting your veg plants when they arrive.
Kind Regards,
Rocket Gardens

5つ星のうち5の評価

Amazing company…

I was so delighted to find a company that dispatches large healthy plug plants. I purchased a wide selection of vegetables, some great variaties. Wrapped in environmentally friendly packaging that I can recycle. The delivery date was precise and they delivered on time. The choice is amazing and a great website to visit for information on how to look after your plants.

2026年6月8日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Jean,
Thank you for taking the time to leave a review we really appreciate your comments. We're so glad your order of veg plants arrived safely and within our estimated dispatch window. It's great to hear you enjoyed looking through our growing information too.
We hope you enjoy growing your plants and you get a good harvest to enjoy this year.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

Beautiful, healthy plants, well packaged

Our second order from this company & so very pleased when my plugs arrived, the plants are packaged so well, with care & look really healthy, it was like my birthday receiving them.

2026年6月10日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Michael,
Thank you for your lovely feedback. We are delighted to hear your plants arrived safely and you enjoyed unwrapping your plants.
Happy Planting!
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

I am overjoyed to receive such healthy…

I am overjoyed to receive such healthy beautiful plants that have obviously been packed with great care and love. Seriously. I received a dead tomato plant from another company yesterday. The difference is astonishing. I really really appreciate not only the attention to detail but the actual care and love so obviously given. Their brochure is also so beautiful I just can't wait to read it. In these days of indifference and greed, this gem of a company outshines them all.

2026年6月10日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Anne,
Thank you so much for your lovely comments. We are so glad your plants arrived safely and well packed for their journey.
It's so nice to hear you enjoyed our growing guide too, we have lots more growing info on our website too so please head over and check it out.
We hope you enjoy growing your plants this year.
Best Wishes,
Rocket Gardens

5つ星のうち1の評価

Was left waiting for my order for some…

Was left waiting for my order for some time kept emailing them they did respond but just fobbed off don’t use this company better ones out there

2026年6月6日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Pete,
We are sorry to hear you are not happy with your Rocket Gardens experience. We try our best to keep our customers informed throughout the ordering process, so that they know when to expect to receive their plants. Which is highlighted again at the checkout with a compulsory tick box in order to complete payment.
When ordering in peak season there can sometimes be unforeseen delays that are out of our control and I can see that you were sent emails confirming this, with new provisional dispatch dates.
I can see your plants are due to be delivered today so I hope you can enjoy planting them and wish you a very plentiful harvest.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

I’ve ordered many plants from Rocket…

I’ve ordered many plants from Rocket Gardens over the last couple of years since discovering the joy of being outdoors. Disability means that visiting garden centres isn’t possible so the service they provide is invaluable.

From general advice, both online and in their catalogue, to the plants and their delivery, Rocket Gardens provide a great service.

For the first time, a delayed delivery over a very hot weekend, meant some very poorly plants arrived. They were replaced quickly and efficiently by a great customer service team

I’d highly recommend Rocket Gardens .

2026年5月31日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi Gaynor,
Thank you so much for your lovely feedback. We are so glad our customer service team were able to help replace your delayed delivery. Sadly very hot weather and delays can sometimes cause some issues when delivering live plants but we are always happy to help when things like this occur.
We are so glad your fresh order arrived safely and you felt well informed throughout.
We hope you enjoy growing your Rocket Gardens plants.
Best Wishes,
Rocket Gardens

5つ星のうち5の評価

First timer and a happy one!

Have ordered many vegetable plants before from various on line sellers and have been disappointed....The plants I received were bigger than expected and very healthy....will definately order more! Yes like others was concerned they did not arrive earlier but on hindsight it was worth the wait as all plants were ready to be planted out...and not like some other's that were so small that even with the minimal of stress could not be removed and planted without the leaves falling off ( the ones that still looked alive!) will await the outcome but after 2 days out in not very good weather they look healthy.

2026年6月5日
自発的なレビュー
Rocket Gardens ロゴ

Rocket Gardens からの回答

Hi there,
Thank you so much for your lovely comments. We're so glad you were happy with the size and health of your plants.
Happy planting!
Best Wishes,
Rocket Gardens

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