Safestore - Birmingham Yardley レビュー 

18
TrustScore 5段階評価の4.5

4.6

198-202 Waterloo Road | Yardley, B25 8LD Birmingham, GB


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5つ星のうち5の評価

I visited Safestore this weekend as my sister and I needed to arrange an urgent move. We were unsure how to go about hiring a storage unit, the costs involved, and honestly we were both feelin... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service been with the same branch ydly for about 4yrs had units, gave up units, had units again and the process is easy, simple and I don't even have to go into the office because they do el... もっと見る

企業が回答しました

5つ星のうち5の評価

One thing I can say about Safestore (Yardley) is that the staff are extremely friendly, helpful and will go the extra mile for you. Yesterday I had the pleasure of having Richard & Michael supporting... もっと見る

企業が回答しました

5つ星のうち4の評価

I have a great review for Safestore in Yardley Birmingham. Jenny the store manager. Was and is a friendly supportive Manager. She was able to look at my long stay cost and worked out a improved cost a... もっと見る

企業が回答しました


企業情報

  1. セルフストレージ施設
  2. 保管施設
  3. 倉庫

当該企業による記述

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

当該企業による記述

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

連絡先

  • 198-202 Waterloo Road | Yardley, B25 8LD, Birmingham, 英国

  • 0121 764 7848

4.6

優良

TrustScore 5段階評価の4.5

18件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.6

すべてのレビュー

(18)

過去12か月のレビュー数: 1,742

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5つ星のうち5の評価

Sarah provided amazing service.

I visited Safestore this weekend as my sister and I needed to arrange an urgent move.

We were unsure how to go about hiring a storage unit, the costs involved, and honestly we were both feeling quite overwhelmed.

Sarah made sure we were completely looked after. She guided us through the forms, showed us the space, and even went the extra mile by giving us time to go home and gather the necessary information.

Thank you so much, Sarah, for your help and support. We truly appreciate it.

2025年11月22日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi Howard, we're so glad we could help you and your sister during your urgent move. It's wonderful to hear that our guidance made the process smoother. We appreciate your kind words and are happy we could support you.

5つ星のうち5の評価

Excellent service been with the same…

Excellent service been with the same branch ydly for about 4yrs had units, gave up units, had units again and the process is easy, simple and I don't even have to go into the office because they do electronic. Thank you for your support our current Yardley team, and also thankyou to middleway for a client clearout and the old closed down digbeth team for introducing us to you.

2025年11月16日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi R p, we appreciate your continued business with us over the last four years. We're happy to hear that you find the process easy and simple, especially with the electronic options. Thank you for recognising the support from our colleagues - we will pass this on.

5つ星のうち5の評価

Super helpful staff

One thing I can say about Safestore (Yardley) is that the staff are extremely friendly, helpful and will go the extra mile for you. Yesterday I had the pleasure of having Richard & Michael supporting me with obtaining a bigger unit to the one I originally had. I spoke with Richard over the phone. He was lovely and made the booking process very easy. I even got a larger unit at a more cost effective price. Michael received me with a smile when I arrived & was also super helpful. Well done Safestore, you have first class staff.

2025年10月3日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi Denise, we're happy to hear that you had a positive experience. It's great to know that Richard and Michael were helpful during your unit upgrade. We appreciate your feedback and are glad we could provide excellent service.

5つ星のうち5の評価

Big shout out for Safestore Yardley

We contacted & visited Safestore Yardley Birmingham. A young man on the desk, Michael spent time going through our options & services offered. He was helpful, informative & pleasant. Highly recommended this company, especially the Yardley branch.

2025年10月1日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi there, we're happy to hear that you found our services helpful and informative during your visit to the Birmingham Yardley branch. We appreciate your recommendation and thank you for your positive feedback.

5つ星のうち5の評価

Used Safestore Yardley

Used Safestore Yardley , it was easy and fast to get the information needed . They gave a great quote and excellent service . Jenny couldn’t do enough and made sure everything was done to ensure a smooth and great use of the storage . It’s all very clean and professional , secure ,easy to find and get to , good sized car park and perfect room size for needs .

2025年7月7日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks for such a great review Angela! Our people really do make the difference and we will pass on your amazing comments to Jenny. All the best.

5つ星のうち5の評価

Excellent Customer Service from Jenny…

Excellent Customer Service from Jenny and all the staff at Yardley.Always willing to help with a smile

2025年5月19日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi Himat, great to hear you were pleased with the helpful service from Jenny and co. Thank you for sharing your experience and for choosing us!

5つ星のうち5の評価

Amazing customer service from Jenny at…

Amazing customer service from Jenny at Yardley safestore! Polite, considerate and very informative.
Thank you soo much for looking after us.
Shabina.

2025年3月8日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks Shabina for taking the time to feedback - we're pleased to hear that Jenny was able to help you with your storage needs. We will pass this on.

5つ星のうち5の評価

Safestore Visit

Very good experience when we visited Safestore today. Sarah at the reception desk was extremely helpful and friendly and provided us with excellent customer service. Thank you.

2025年1月21日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks Myrel for taking the time to feedback - we're pleased to hear how Sarah was able to help you with your storage needs.

5つ星のうち5の評価

Very helpful

Very helpful, Sarah showed me different units and helped me figure out the size I would need. Very easy and pleasant

2024年12月30日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi there James, glad to hear you were happy with the service you received from Sarah.

5つ星のうち5の評価

JENNY

Excellent service provided by JENNY a staff member at south Yardley explained everything to me and it was was very easy to understand keep up the excitement work JENNY.

2024年8月22日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thank you, Harp! We're so glad Jenny provided you with excellent service and clear explanations. We'll be sure to pass on your compliments. If you need any further assistance, we're here to help.

5つ星のうち5の評価

Always an excellent Customer service…

Always an excellent Customer service from the store manager Jenny and all the staff working in her team

2024年1月29日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Many thanks Himat for the kind compliments! We will pass them on to Jenny and her colleagues.

5つ星のうち5の評価

Good communication

After some confusion at the start of my contract Jenny and the team at Safestore have been very helpful and made the customer experience a breeze.

2023年12月15日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi there Dom, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

5つ星のうち5の評価

Excellent service

The guys at safestore yardley went above and beyond to help me. They printed off a new label for me when I inadvertently printed the wrong one and were super patient.

Special shout out to Peter, Jenny and Rory.

Thanks guys. Highly recommend

2023年12月29日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks for taking the time to feedback Shakir - we're pleased to hear the team were able to help you with your storage needs.

5つ星のうち5の評価

The yardley storage was very helpful…

The yardley storage was very helpful and friendly and jolly.. it was easy to change lock up and save money.. would recommend the Yardley storage

2023年12月15日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks for choosing to store with us and great to hear you would recommend us to others.

5つ星のうち5の評価

I have booked a storage unit in Birmingham

I have booked a storage unit in Safestore. They offer very good service.
My specialist is Jenny in Birmingham.
She was excellent, chatty, and professional, and clearly answered all my questions and everything is been set perfectly. 10/10

2023年11月7日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Thanks for such a great review Jin. Our people really do make the difference and we will pass on your comments to Jenny. Much appreciated, all the very best.

5つ星のうち4の評価

I have a great review for Safestore in…

I have a great review for Safestore in Yardley Birmingham. Jenny the store manager. Was and is a friendly supportive Manager. She was able to look at my long stay cost and worked out a improved cost as i neared the end of my storage needs. She was professional and a lovely representation for the company. Excellent customer service. Great company.

2023年4月23日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi Audrey, many thanks for your feedback, if there's anything else we can help with, please don't hesitate to ask in store.

5つ星のうち1の評価

An Arrogant, Unhelpful Member Of Staff Has Saved Me Money!

I cant say am ungrateful.
My daughter was moving houses at uni. I had reserved storage because her new house is not available for another week. I thought I'd rather not drive her stuff 100 miles for just a few days. Unfortunately, M6 was slow and packing took longer than expected. And then we first got the storage address wrong so I arrived 3 mins before the 4PM closing time with a car full of stuff. I begged the gentleman but he declined because he had to go. Only option, he said, was taking payment and let me in but he'd have to lock me in. And there is a £75 fine for using the fire exit. I told him he was giving me an impossible offer and that if he'd let me put stuff in I'd be done because I took a bit of time trying to reason with him. In the end I had to re-pack everything and fit it in the car with 2 passengers and drive home. The stuff is all in the shed now. On the flip side, I have saved a few pennies!

2022年6月26日
自発的なレビュー
Safestore - Birmingham Yardley ロゴ

Safestore - Birmingham Yardley からの回答

Hi EKK, many thanks for taking the time to feed this back. I’ve passed this on to the store team and regional manager so they can look into this. Many thanks.

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