Outstanding service from the fantastic team at Glasgow North. They went above and beyond in answering all our questions and offering helpful advice. We looked at several storage options, but we’re abs... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Moving house is a stressful time. Fiona and her colleagues were fabulous and couldn’t do enough to help make the set up and transfer as easy as possible. Apologies to her male colleague who helped m... もっと見る
企業が回答しました
Great service at Safestore Glasgow Charles Street. No problems at all. Very friendly staff. 5*
企業が回答しました
Straightforward and very friendly service. Thank
企業が回答しました
企業情報
当該企業による記述
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
当該企業による記述
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
連絡先
1 Charles Street, G21 2PR, Glasgow, 英国
- 0141 552 3355
3.6
まあまあ
7件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m sorry to have to write this review…
I’m sorry to have to write this review as it is in no way a reflection of the team at Charles Street.
After a convenient storage period for my small, self employed business I was hit with an almost 50% price hire to stay on after year one!
Absolutely unaffordable for me and most small businesses in this day and age.
No loyalty from the big conglomerate despite being a regular customer.
No idea why Safestore don’t like long term customers, but will assume that they can make more money from students and people fleeting in and out.
These units are so expensive over the going rate!
I’ve found very similar storage for nearly half the price!
I will finish by saying the one good thing were the staff. I got to know them by name Sean, Fiona and Carys.
All so lovely and bright and positive.
Safestore, you have a great team - get your pricing sorted!
2026年4月24日
自発的なレビュー
Safestore - Glasgow North からの回答
Hi Isla, thank you for taking the time to share your feedback - we will pass on your kind comments about the team - Sean, Fiona and Carys. In relation to pricing, your storage unit was taken on a promotional “lowest price” offer, which provided a significantly reduced rate for an initial period. As outlined at move-in and in subsequent communications, this offer is time-limited and reverts to the standard rate once the promotional period ends. We understand that changes in pricing can impact decisions, particularly for small businesses, and our team is always happy to discuss options where possible. Our pricing structure is designed to remain competitive within the local market while offering flexibility for customers to move in and out as their needs change. We appreciate your feedback and wish you all the best moving forward.
Great service at Safestore Glasgow…
Great service at Safestore Glasgow Charles Street. No problems at all. Very friendly staff.
5*
2026年3月2日
自発的なレビュー
Safestore - Glasgow North からの回答
Hi Valerie, we're happy to hear you received great service - we appreciate you mentioning our friendly team - best wishes.
Outstanding Service
Outstanding service from the fantastic team at Glasgow North. They went above and beyond in answering all our questions and offering helpful advice. We looked at several storage options, but we’re absolutely delighted we chose this one.
2025年11月24日
自発的なレビュー
Safestore - Glasgow North からの回答
HI Kenny, we're happy to hear that the team provided outstanding service and helpful advice. We appreciate your positive feedback!
Abusive staff place is dusty even seen…
Abusive staff place is dusty even seen mice or rat droppings not recommended
2025年4月18日
自発的なレビュー
Safestore - Glasgow North からの回答
Hi Thomas, we take the safety and respect of our colleagues and premises seriously. Unfortunately, your conduct including abusive behaviour towards our store team, damage to property, and attempts to promote your own business on-site was in breach of our terms and not acceptable. We reserve the right to take appropriate action in such cases. If you have any legitimate concerns, we remain open to addressing them through the correct channels. Our Customer Service team can be contacted at customerservice@safestore.co.uk.
Straightforward and very friendly…
Straightforward and very friendly service. Thank
2025年2月21日
自発的なレビュー
Safestore - Glasgow North からの回答
Thanks for taking the time to leave us a review Gill.
An amazing team
Moving house is a stressful time. Fiona and her colleagues were fabulous and couldn’t do enough to help make the set up and transfer as easy as possible. Apologies to her male colleague who helped me on 19th as I’ve forgotten his name
2024年9月20日
自発的なレビュー
Safestore - Glasgow North からの回答
Thanks for taking the time to feedback Lynne - we're pleased the team were able to help you with your storage needs.
What a fantastic experience
What a fantastic experience, thankyou fiona
Customer service was 10/10 nothing was too much trouble. Very knowledgeable, helpful and friendly
Prices incredibly competitive
2021年10月29日
自発的なレビュー
Safestore - Glasgow North からの回答
Glad we could help you sort out your student storage LC. Thank you for choosing to store with us. If we can help with anything else do not hesitate to ask.
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