Sam & Sons Services レビュー 6

I had an excellent experience with Sam & Sons Services for both remodeling and plumbing work. From start to finish, their team was professional, punctual, and extremely knowledgeable. They took the time to explain everything clearly and made sure I understood the process before starting the job.

The remodeling work exceeded my expectations — clean finishes, attention to detail, and high-quality craftsmanship. They treated my home with respect, kept the workspace clean, and completed the project on time.

The plumbing service was just as impressive. They quickly identified the issue, fixed it efficiently, and made sure everything was working perfectly before leaving. No shortcuts, no surprises, just honest and reliable service.

If you’re looking for a trustworthy company for remodeling or plumbing, I highly recommend Sam & Sons Services. I will definitely be using them again for future projects!

Multi-skilled handymen who are able to perform any task that you can think of. The plumber seems to be able to repair any plumbing issue in our 20-year old home. I think we are going to have to look into foundation repair next year and will definitely be giving them a call.

We had a plumbing emergency and the team came through in a big way. They responded quickly, handled everything professionally, and made a stressful situation so much easier. Our technician, Adam, was fantastic—super friendly, knowledgeable, and efficient. He explained everything clearly and made sure the job was done right.

The pricing was very reasonable, especially for emergency service, which was a huge relief. We’re extremely happy with the experience and will definitely be using them again in the future. Highly recommend this team—and if you get Adam, you’re in great hands!

I had a leaky shut off valve. I called Sam & Sons. The plumber came & I was on a conference call. I put the phone on mute & walked him to where the valve was leaking. He then started to tell me how awful the issue is, & how he might need to rerun the line because of how close to the wall the original line was. Which is true the copper line was so close to the wall the concrete had been dug out to have room for the original valve. & he would also need to replace the outside faucet & vacuum breaker. He then showed me an invoice that was completely illegible, as I'm still on my conference call. He told me he would try & do it the least expensive way but he also needed to get a permit & inspection. He handed me the invoice & to my regret, I initialed everywhere he told me. He told me about all the discounts he was giving me, I told him this seemed expensive & that I had my entire pool liner replaced for about the same cost. He just kept talking about having to get a permit & inspection, so I'm thinking most of the cost is because he to cut a water line & get a permit & inspection. He said he wanted to check the rest of the water valves in the house to see if there were any issues with the rest of them. Telling me that it was probably pressure that caused the leak so it was likely other valves were affected. I didn't have any other leaks, but he did something to one of the valves & when I turned the water on it was black, so he said he needed to replace those as well. He then hands me an invoice of $3,234.38. Mind you he was only at my house an hour give or take 10 minutes. I told him again that it seemed expensive, but I assumed he was being fair & honest with me. The next day I called the office & asked for a typed version of the invoice. I paid $776 for about less than a foot of 1/2" copper pipe, you can get 10 feet from Lowe's for $13.68. I paid $489.12 for a cut off valve that costs $10.98. I paid $376.50 each for 2 valves for the bathroom sink (remember the black water), they cost $9.98 each. And I paid $285 each for 2 supply lines in the bathroom that cost $4.98 each. For a total of $2,588.12 for parts which cost a total of $54.58. Add to that the labor charge of $256.50 + Permit/Inspection for $389.76. I emailed them & asked to justify the costs. They had the plumber call me back. I was in a meeting, so I texted him to leave a message.
He sent back: "Got you're email, we give all prices up front, & if the costuner approves the work we do it, in additional I did the minor rebuild fir you free, & just make sure you explain to fox that you approved each task & it was a holiday, in additional here are just a couple of pictures that I took with the prices & you're approval before the job was dive that you approved the work. So I would as you are military, & are a upstanding citizen as you served,just make sure that you explain to them the entire job or I will, then I'm quite sure they may ask you why you approved the with then wanted to complain, in additional, the prices are labor & Warranty. Libel on a company is also illegal. Here are a few pictures fir you. I look forward to you're next move. You were charged fairly."
He sent me images of an invoice that wasn't mine. - I'm not disputing my signature or that I agreed to pay it.
He says "Libel on a company is illegal"; Definition of Libel: "A published FALSE statement that is damaging to a person's reputation; a written defamation"; nothing I have stated is false.
He says that it was a Holiday yes 12/5 was declared a State Holiday to honor President Bush. Other than the Government & Schools, I don't know any business that increased their fees because of it; Unless he is referring to: Bathtub Party Day, International Ninja Day, International Volunteer Day, Krampusnacht, or National Communicate with your Kids day & again I don't know of any businesses that increased their fees for any of these either. & then he says "I look forward to you're next move"

Is that a challenge?