DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
Absolutely atrocious company that I would never recommend to anyone. I made the mistake of not checking Trust Pilot first.
Trust Pilot, you need to enable a zero star rating on this site because one star is far too generous.
They promised they would arrive within the hour at 1pm (three days before Christmas) to replace a barrel lock that we had lost the key to, and stated that price would be £90. The chap didn't arrive until 7.30pm.
As soon as he arrived, he said it would cost £150. We agreed. He proceeded to drill the door, snap the barrel off, went to his van to get a replacement barrel lock only to tell us the replacement plus labour would now cost £240! At this point, we had no door at 7.45pm and, therefore, no choice.
I refused to pay that much and we eventually agreed to £190 for 20 minutes work.
This company knows exactly what they're doing, arriving late in the evening and increasing prices from £90 to £240, knowing we have no choice but to agree. They are fleecing people, and just before Christmas. Bah humbug!



