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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great Service from the repairs team at Scottish Mountain Gear. I would very happily use them again in future. Using the online form was very simple & the reply was very quick. The item I enquired abou... もっず芋る

5぀星のうち5の評䟡

Excellent Service - From initial enquiry to return of goods the process was simple and seamless. My BR1 had a massive tear in the seat - the repaired item is like new. Fantastic work - well done Musto... もっず芋る

5぀星のうち5の評䟡

At the start of Lockdown I bought 2no.Schoffel Gillets from Goldings in Newmarket at £140.00 each. Little or no use but the Faux Leather all around trim had the consistency of tissue paper and fell of... もっず芋る

5぀星のうち5の評䟡

Got my Musto BR1s repaired with them. Exceptional service, clear and easy to follow information provided by the team which made it a very simple and easy process for me (the customer). The repair was... もっず芋る

䌁業情報

  1. クリヌニング店
  2. ・
  3. アりトドア衣料・甚品店
  4. アクティブりェア店
  5. オリゞナルプリントグッズ
  6. 衣料品提䟛業者
  7. 衣料品店

さたざたな倖郚゜ヌスから提䟛された情報

The Image Scotland Group comprises Image Scotland (personalised clothing), Scottish Mountain Gear (outdoor equipment repairs), Image Logistics (IT service)


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

140件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(140)

過去12か月のレビュヌ数: 25ä»¶

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5぀星のうち5の評䟡

Fantastic service all round

I contacted SMG for a repair to items of outdoor clothing. The reply and indicative estimate came back very quickly along with clear instructions how to proceed and an indicative turn round time. SMG contacted me on receipt of the items with a definite cost for the repair. I was kept informed all the time about the progress as well as when the items were dispatched for return. Absolutely amazed at the quality of the workmanship. All in all a very satisfying experience.

2024幎1月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Musto repairs

Found SMG via Musto website. I sent a windstopper mid layer jacket for zip replacement as this type of jacket no longer available to buy and favourite MPX salopettes for patching. Excellent communication all along, speedy repair and returned items as good as new. Highly recommended!

2024幎1月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant service - highly recommended

Fantastic service. The end result was awesome and they brought my 20 year old Rab down jacket right back to life. Absolute bargain seeing as it'd cost me the best part of £400 to replace that jacket nowadays. Great care was taken in returning the detachable hood and stuff bag that I sent with the jacket and the return postage was speedy once the job was done. Very highly recommended.

2024幎1月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic Repair on my Arc'teryx Alpha LT Jacket

Fantastic Repair on my treasured Arc'teryx Alpha LT jacket.....14 years old and in great condition before it de-laminated totally on the hem and hook....

Sent it to Arc'teryx who after 8 weeks said it couldn't be repaired and sent it back.....

Thankfully I found Scottish Mountain Repairs who did such a tidy job on sorting it out for me...at a great price

2023幎12月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent customer service and workmanship from Rona and the team

I contacted Scottish Mountain Gear as I discovered online that they were the authorised repair company for Musto. I had a Musto BR1 coat which was still in great condition except the zip had malfunctioned and needed to be replaced
I sent an enquiry form with some pictures, Rona got in touch and explained that the zip could probably be replaced and paid for by Musto. I sent the jacket to SMG with an instruction to get in touch before commencing the work which they did. The zip was replaced and the coat returned as promised. This took less than 2 weeks from date of initial contact to the coat being sent back with DPD.
The commuincation was excellent and the coat is like new. I'd really pleased with the outcome. Thank you

2023幎12月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Tent repair

They made a fabulous repair to my NEMO tent. I ripped the flysheet during a recent windy night on the West Coast. They perfectly matched the colour with a machine sewn and resealed patch. Quick turn around and fair price too. Great work and excellent service, thank you.

2023幎12月9日
自発的なレビュヌ
5぀星のうち1の評䟡

£69 - 89 to repair a zip, not including £10.20 return postage? Or the cost of sending it to them in the first place?

You have got to be joking. The jacket was £160 new.

Mountain Equipment unhelpfully pointed us to this firm because they apparently ‘don’t run a paid repair service.’

The jacket’s zip absolutely wasn’t an expensive zip - in fact, having seen what a really good zip looks like (rubberised, massive teeth, excellent ‘feel’), I’d say the one on this jacket was at the cheaper end of the market.

So much for environmental concerns. Most customers in this situation would bin the garment and buy another, preferably from another manufacturer.

2023幎12月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Miraculous repair to North Face Puffer

Miraculous repair to North Face Puffer
My son had torn his jacket on a thorn, feathers bursting out, right on the front panel. would have been very obvious if we had tried to patch it. We sent it to Scottish Mountain Gear & it has been returned like a new jacket. We’ve had a torch & magnifier out & no evidence there was ever anything wrong with it, don’t know how they did it! Would very highly recommend

2023幎12月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Suberb Repairing of Faulty Schoffel Gillets

At the start of Lockdown I bought 2no.Schoffel Gillets from Goldings in Newmarket at £140.00 each. Little or no use but the Faux Leather all around trim had the consistency of tissue paper and fell off in bits continually and the expensive vests both looked rubbish. Out of Schoffel 12month guarantee and eventually got both completely retrimmed by Scottish Mountain Gear - a superb job on both trimmed in leather and much better than new - highly recommended.

2023幎11月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Saved my North Face jacket

An area of the pertex on the arm of my North Face Diez jacket melted when it came too close to the unprotected bar of an ancient electric heater. I thought my beloved jacket was probably ruined, but contacted Scottish Mountain Gear as I knew they did warranty repairs for many outdoor gear manufacturers. They gave me a quote based on photos and 2 weeks later my jacket came back. They did an excellent job, replacing 4 baffles across the arm and matching the colour of >10 year old pertex perfectly. The repair is so good that its almost impossible to tell that it is there - you really have to know where to look. I'm incredibly impressed with their work and very grateful.

2023幎11月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Sent cagoule in for zip replacement

Sent cagoule in for zip replacement. They inspected and there was a problem with the material delaminating so couldn't do the original plan, but they suggested replacing the zip pull. Whole service was professional and efficient and pretty quick - thank you team-SMG.

2023幎10月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic zip replacements

Recommended by Schoffel, Scottish Mountain Gear replaced the broken main zips on my two elderly Schoffel fleeces. Both have been brilliantly repaired by Scottish Mountain Gear - the service was quick and very efficient, and done in a lovely personal manner. All at a very reasonable cost. I am a very satisfied customer.

2023幎10月6日
自発的なレビュヌ
5぀星のうち5の評䟡

The did an amazing job on my gortex


The did an amazing job on my gortex jacket. I had had fallen of a bike and had multiple rips including a really bad one at the shoulder I had thought they would send it back and say it is beyond repair instead it was really difficult to tell it was in anyway damaged before. I am really satisfied with the patch work with excellent seam work and sealing. Would have my business again if I ever need it

2023幎9月22日
自発的なレビュヌ

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