SEALSKINZ レビュー 

Great company! I ordered the Arminghall knit hat. It exceeded my expectations for quality and features but unfortunately the XXL size was a bit too tight. I got a free return shipping label easily. I had a question about how to attach the customs declaration. I got an immediate response from an AI agent which did not answer my question, but it did refer me to receive a detailed answer from a human at the first opening of business.

Fabulous service from these wonderful team at Sealskinz.
I bought heated gloves several years ago and needed to replace the batters charger. It is no longer in stock anywhere, but the team managed to find one & ship it out to me. So helpful, and a pleasure to deal with. The gloves are still going strong after 4 years of winter wear, and if I hadn't lost the charger whilst moving house I guess that would have been fine too!

There is a great selection of waterproof goodies, and an easy to use website.
I had a hiccup with royal mail losing a parcel, I got in touch with sealskinz and it was dealt with quickly, and efficiently. Well done Sealskinz! I recommend this firm to all.

I love the outdoors and I am always trying to seek out the best quality gear that is waterproof, durable and stylish. I believe Seal Skinz is one of the select few brands that truly meets these requirements.
I have a variety of Seal Skinz products ranging from running gear, headwear and hiking jackets. All of the kit is of a high quality and no matter what the British weather throws at it I always remain dry and warm.
In addition the customer service at Seal Skinz is faultless and incredibly responsive. Any time I have contacted Seal Skinz regarding an issue with an order they always take it seriously, responding within 24 hours with a personalised message and solution to my problem.
I highly recommend Seal Skinz to anyone looking for reliable outdoors gear.

The AI was useless and annoying. However, the customer service representative was great, gave me clear instructions and the whole issue was resolved within 30 mins. Was very impressed. I was also pleasantly surprised about the lifetime guarantee on the product, which I was not aware of

AI service wasn’t useful, once costumer service personnel took over , I found them helpful and prompt to help. My faith in the company was restored.

I recently lost my left glove to my precious atmer gloves that I basically live in during the fall winter and spring. It was the 3rd pair I have owned in like 5+ years. (Not because the quality is bad by any means they are actually super durable.. its actually because I tend to lose them. Lol) I commute by bicycle year round. And 1 always seems fall out of my pocket at some point. So they did change the design on the gloves a year or 2 ago and the new version don't fit my hands. (I purchased the large and xl to check fit. They didnt fit my hands) So I contacted them about getting ahold of some past year models and they got me hooked up and said just donate the 2 pairs I purchased to people in need. Which where 2 other people I know who commute by bike all year. They love them, they get used all season. And thats in Michigan. This company kicks ass! Not only is thier quality awesome, but thier costumer service is the best I've ever had. I also use thier waterproof socks they have. And they are also legit! Your shoes could be pooled with water and you feet stay dry and warm, they can feel a little slippery with socks in but with out socks your feet can get pretty cold. Anyway I support Sealskinz 100% and will always recommend them when people asked about waterproof items and accessories.

Fantastic customer service over the phone helping me find the right product for my needs. The person I spoke to was very friendly and knowledgeable about the range which was exactly what I needed. Would definitely recommend.

Ive had my waterproof socks for years but decided to try the new anti blister run socks which have been brilliant for all my training! Ive also just purchased one of their new fleeces which i love!

Great warranty service after a loose thread. Got a new pair immediately. Something to choose Sealskinz for.

Excellent customer service. Had an issue with gloves i bought a while back but never worn. The issue was sorted quickly with very little fuss.

The Sealskinz Customer Experience Team responded very quickly to my enquiry, asking to purchase a replacement re-charger cable for my heated gloves. The required cable has been updated and will not fit my gloves BUT they located one of the original design and sent it to me for no charge. Excellent service.

Sealskins waterproof socks are brilliant - absolutely 100% waterproof. So I was a bit disappointed when one developed a hole after two and a half years. But the customer service proved to be just as good as the socks. Within minutes I received a voucher to the full cost of the original pair, with free postage too! Many thanks to Krystal in customer services.

Very happy to help and ensured my product arrived before my skiing holiday

I was greatly impressed with the speed of response, within 30 minutes of my initial email to the help desk. Then the professionalism of responding to my inquiry and the support by acknowledging my status as a volunteer emergency response team member as being worthy of a discount. Finally, based on this experience I wanted to add to my purchase but the initial order was already processed so they sent the second order with free shipping and continued the discount.

I had a problem with a pair of gloves where the fastenings were faulty, and failed outside the warranty period. The guidance on the website seemed to suggest that a claim was not possible. However a positive response from Sophie was helpful, and after sending photos, it was declared a manufacturing fault. I was offered a refund or a new pair. Excellent customer friendly solution. Third pair from a professional outfit.

The customer service team were brilliant and super responsive. They are even training AI to be nice and send you off in the right direction. Looking forward to taking my socks on a hike in Yakushima!

Would recommend SealSkinz in a heartbeat.

So I needed an upgraded pair of gloves, as I'm a postie, and my current gloves weren't compatible with the PDAs. I don't mind spending a bit more for quality so went for the Harling gloves. Initially they didn't fit great, probably due to my child like hands. I reviewed them, a bit negatively, however Sealskinz replied within about 20 minutes of the review and offered some glove liners as a goodwill gesture. Obviously I accepted and in less than 24 hours I had said liners and they worked as anticipated. Absolutely amazing company of which I will continue to purchase from.

I am very pleased with the products that I have bought so far from Sealskinz. This time is was 2 pairs of socks a cap and a pair of slippers. All very comfortable, great quality with some lovely fine details, but the main thing is that they function as they are meant to.
Both online and the London store give a fantastic service.
Very satisfied customer.

I had a problem with some gloves for which the leather had deteriorated. The team responded to my warranty claim and we within 24hrs we had a solution I was happy with. Real humans solving problems quickly and efficiently! A company standing by it's quality products... Thank you