The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... ãã£ãšèŠã
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All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... ãã£ãšèŠã
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The 2 fitters were punctual, hard working, polite & have done an excellent job. They tidied up after themselves too. Job was done quicker than we expected.
From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... ãã£ãšèŠã
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Keeping your home safe. Specialising in windows and doors.
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5 Nelson street, Bd1 5ax, Bradford, è±åœ
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4.7
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the 2 fitters that came to fit my doorâŠ
the 2 fitters that came to fit my door were polite and hardworking would trust them to work on my house again
2026幎2æ4æ¥
Secured Homes ããã®åç
Hi Spencer, short, sweet, and exactly what we love to hear!
Thank you for the 5-star review. We will pass your praise on to the two fitters.
Whenever you are ready for your next home improvement project, we would be more than happy to help.
The initial sales pitch was honest andâŠ
The initial sales pitch was honest and i didn't feel like i was being pressured at all. I was just given the facts and left to decide - this is why i said yes!!
The window is a window! As described - fast work, cleaned up all the rubbish from outside, minimal disruption.
I would definitely use this company again.
Thank you
2026幎2æ3æ¥
Secured Homes ããã®åç
Hi Sarah, thank you for this fantastic feedback!
You've highlighted exactly how we like to do business: honest advice, clear facts, and absolutely zero pressure.
We're so pleased that this approach resonated with you and that the installation itself was fast and minimally disruptive.
We would be absolutely delighted to work with you again in the future!
Very professional and friendly alsoâŠ
Very professional and friendly also polite . Did a great job from start to finish thanks
2026幎1æ29æ¥
Secured Homes ããã®åç
Thank you so much, Tracy! We're really happy to hear that you found the whole process professional and friendly. It was a pleasure working with you, and we're glad we could deliver a great job from start to finish. Thanks for choosing Secured Homes!
Best regards, Sarah â Customer Care Team
Secured Homes ããã®åç
Thanks, Graham! We really appreciate the feedback. Weâll make sure to pass your kind words on to the fitting crewâthey take a lot of pride in their work. Enjoy your new product!
Best wishes, Emma â Customer Care Team
From our first meeting with the salesâŠ
From our first meeting with the sales team to the end we couldn't be happier, they weren't pushy, everything took just over one week to complete, we had 8 new windows fitted they were done in a day, very impressed with the workmanship, the crew were respectful, very professional, they even cleaned the windows before leaving, I would highly recommend this company, and hope to use them again for new doors. Thankyou
2026幎1æ30æ¥
Secured Homes ããã®åç
Wow, thank you for such a glowing review, Joanna! Fitting 8 windows in a day is no small task, so Iâm glad our team could get it done efficiently and cleanly for you. We absolutely pride ourselves on a 'no-pressure' approach, and weâd love to help you with those new doors whenever you are ready!
Kind regards, Sarah â Customer Care Team
From paying the deposit to theâŠ
From paying the deposit to the instillation was very quick. And very accommodating for our busy schedule.
2026幎1æ22æ¥
Secured Homes ããã®åç
Thanks, Tim! We know how busy life can get, so we always try to make our installation schedule work around you, not the other way around. Really pleased we could get everything sorted quickly for you.
Best, Mike â Customer Care Team
Fantastic from start to finish
From start to finish a fab job was done. The 2 fitters did an amazing job, Steve who took all the details, Adam from the office were all so lovely & made the process smooth & easy. Absolutely love our new windows & front door & the colour is fab!
Thanks guys
2026幎1æ21æ¥
Secured Homes ããã®åç
This is lovely to read, Pauline! Thank you. I will personally make sure Steve, Adam, and the fitters see this reviewâit will make their day. We are so happy you love the colour of your new front door and windows; it really does make a huge difference to the home. Thanks for trusting Secured Homes!
Warm regards, Emma â Customer Care Team
Was great service cleaned everything upâŠ
Was great service cleaned everything up very happy with the job thank you
2026幎1æ27æ¥
Secured Homes ããã®åç
Thanks, George! We believe in leaving a home exactly as we found it (just with better windows!), so Iâm glad the team cleaned up well. Thanks for the 5 stars!
Best wishes, Sarah â Customer Care Team
Wonderful team from starting to the endâŠ
Wonderful team from starting to the end remove old windows to the installation to clearing and removing job Done ðâ
2025幎11æ6æ¥
Secured Homes ããã®åç
Thank you, Ali! Itâs great to hear the removal and installation process went smoothly. We aim to make the transition from old to new as seamless as possible. Thanks for choosing us!
Many thanks, Mike â Customer Care Team
Top quality
Great communications. No hard sell tactics. Great quality with professional, prompt and thorough fitters.
2026幎1æ26æ¥
Secured Homes ããã®åç
We really appreciate that, Neil. We strictly avoid 'hard sell' tactics because we believe the quality of the product should speak for itself. Itâs fantastic to hear you were happy with the communications and our fitters. Thanks for the recommendation!
Best regards, Emma â Customer Care Team
Good looking but expensive, possibly worth itð
I love the way my new door looks. I chose a design and adjusted it a little. There was a good choice of colours available and a good choice of frosted glass pattern. It was expensive though. Found a small problem later on that was dealt with quickly.
2026幎1æ24æ¥
Secured Homes ããã®åç
Thank you, Ruth! We are so glad you love the design and colour you choseâcustomising the door really makes it your own. We know a quality composite door is an investment, but weâre confident it will provide security and style for years to come. Thanks for your honest feedback!
Kind regards, Sarah â Customer Care Team
Lovely door
Lovely door, great price and installed efficiently and the installer was very professional
2026幎1æ16æ¥
Secured Homes ããã®åç
Thanks, Jeanette! A 'lovely door, great price, professional installer'âwe couldn't ask for better feedback than that! Enjoy your new entrance.
Best, Mike â Customer Care Team
Fantastic experience and results!
From start to finish, Secured Homes have been fantastic. Their customer service, communication and workmanship are all top notch. We have had doors and windows replaced and what a difference - highly recommended!
2026幎1æ22æ¥
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Secured Homes ããã®åç
That is fantastic to hear, Richard. Replacing both doors and windows really does transform a property, so Iâm glad youâre already noticing the difference in warmth and look. Thank you for the high recommendation!
Warm regards, Emma â Customer Care Team
Great Customer Support
Found an issue with a couple of the vents on our windows once the cold set in, several months after installation, I rang secured homes to seek advice, Within 3 days they sent an engineer out who rectified the issue.
Really great customer service and more than happy to recommend to any future customers.
The windows fitted have vastly improved the warmest of our house.
2026幎1æ19æ¥
Secured Homes ããã®åç
Thank you for sharing this, Jason. While we aim for perfection every time, how we handle issues is just as important to us. Iâm glad we could get an engineer out to you within 3 days to sort those vents. Itâs great to hear the house is feeling much warmer now!
Best wishes, Sarah â Customer Care Team
Fast, efficient and professional company.
From the very first contact, Secured homes representatives have been professional and informative. In little over a week, we met their sales representative, their surveyor followed and one week later our new window was expertly fitted. I wouldnât hesitate to recommend them to others.
2026幎1æ22æ¥
Secured Homes ããã®åç
That is impressive speed! We know nobody wants to wait months for home improvements, so we work hard to keep our lead times short. Really pleased we could get your survey and installation done for your new window in just over a week, Alexander. Thanks for the review!
Many thanks, Mike â Customer Care Team
Used multiple times due to great service
We have had the services of secured homes on 3 occasions now, firstly to do our doors and a window, secondly to fit the remaining windows and then finally the French door.
The service from quote to fit and everything in between has been exceptional, including after care and follow up.
2026幎1æ21æ¥
Secured Homes ããã®åç
Three times! Carl, thank you so much for your continued loyalty. It means the world to us that youâve trusted Secured Homes for your doors, windows, and now your French door. Weâll always be here if you need anything else in the future!
Best regards, Emma â Customer Care Team
Secured Homes ããã®åç
Thank you! Weâre glad we could get the work done efficiently for you. Appreciate the feedback.
Best, Sarah â Customer Care Team
Excellent service.
Fitters arrived on time. Work carried out to a high standard. Everything left clean and tidy. Very professional service overall. Highly delighted.
2026幎1æ19æ¥
Secured Homes ããã®åç
Hi Sharon,
Thank you so much for the 5-star review! We are thrilled to hear you were delighted with the service.
Our fitters always aim to leave a home exactly as they found it (just with better windows!), so itâs great to know they kept everything clean and tidy for you.
Thanks for choosing Secured Homes.
Best regards, Oliver
Good job had a slight problem with oneâŠ
Good job had a slight problem with one window fixed in no time very efficient
2026幎1æ8æ¥
Secured Homes ããã®åç
Hi Paul,
Thanks for the honest feedback. We are glad we could get that slight issue with the window sorted out for you quicklyâefficiency is key for us!
It is great to hear you were happy with the overall job. Thanks for recommending us.
Cheers, Harry
Effortless and smooth transaction fromâŠ
Effortless and smooth transaction from start to finish. Professional team; from the salesman to the surveyor to the lads who did the installation. No complaints at all. Would strongly recommend.
2026幎1æ15æ¥
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Secured Homes ããã®åç
Hi Sam,
"Effortless" is exactly what we aim for!
It is wonderful to hear the whole teamâfrom sales to survey to installationâlooked after you well. We really appreciate your strong recommendation.
Enjoy your new windows!
Many thanks, Charlotte
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