On 30th June order placed and paid for after no info that item was not in stock. July 27th order cancelled and refund requested as I was being told that it was not in stock and info was always that... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
On 30th June order placed and paid for after no info that item was not in stock. July 27th order cancelled and refund requested as I was being told that it was not in stock and info was always that... もっと見る
企業が回答しました
Save yourself a lot of hassle and get your equipment from somewhere else. Items not showing as out of stock when ordered but a few days after I placed the order was told all items are out of stock... もっと見る
企業が回答しました
As an NSI Gold company we have been using Security Warehouse as our main supplier for CCTV, Intruder and Fire equipment since they started in 2005. We have found them to have very keen prices, and alw... もっと見る
Bought an an Alarm Kit from Security Warehouse. Had no updates regarding delivery. Tried calling them (premium rate number) only to get a messsage to email or use chat. Got an update finally 8 d... もっと見る
SecurityWarehouse : Welcome to securitywarehouse.co.uk; online security products. - CCTV Access Control Intruder Fire Emergency Lighting Public Address Security Lighting Safes E.A.S. Bargain Bucket Fire Extinguishers security wholesaler, trade supplies, security, cctv, intruder, access control, buy cameras, scantronic, eurosec, texecom, veritas, ip cameras, axis, security cameras, buy security cameras, professional security, professional, intruder alarm supplies, alarm suppliers, cctv supplies, cctv suppliers, fire alarms, pir, accenta, ade, gardtec, gjd, geovision, menvier, homelink, vista, pyronix, wireless
Howley Grange Road, B62 0HW, West Midlads, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 85%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
An urgent order of security access fobs was required for our Club - these were found on the website without difficulty then ordered and delivered without fuss. We will be more than happy to use again. Thank you
I ordered a Pyronix kit and it was delivered in 3 days. A good product at a good price delivered quickly - well done Security warehouse
Fantastic service and lowest prices in the UK
From initial contact through to delivery the process was seamless and about as smooth as it gets.
Prices are on point and stock is always on the shelf meaning less downtime = more £ in the bank.
Staff are helpful and pleasant where needed, I used Security Warehouse after my regular supplier let me down and I've never looked back.
this is not the first time. Security Warehouse have very keen prices, and if you are able to hold for job safely for 30 days while you wait for the delivery use them. I just want to order stock and k now when I will be getting my order. Even better knowing at the time of the order, like Toolstation/ Screwfix with stock levels, because then you can source somewhere else if an item is out of stock Thanks. Mr Angry.

Security Warehouse からの回答
Ordered some batteries on 4/5/21, on arrival one of the batteries was incorrect. Tried to call but auto answer system said you have to open up a ticket, the call was also chargeable on my mobile. Opened ticket and 13 days later still no replacement, just an email asking me to make sure I wrap up incorrect battery, ready for swap !! still no date when correct battery will arrive !!!
My customer is not very happy as there Visionic panel is minus a cpu battery.
I have used this company alot but have never had to return an incorrrect delivered item.

Security Warehouse からの回答
Really helpful ticket reply. Just placeing an order for £750 worth of items. Thanks
Ordered Galaxy Equipment online on the Monday showing in stock online,
On the Thursday sent an email asking about delivery to be told equipment out of stock !
Why didn’t you contact me to advise this ?
Lost the Installation job and cancelled the order.
Really Bad Business keep your customers updated with delays it’s not a lot to ask.
Will not be using again
And would advise against using them
As delays cost us work in this industry

Security Warehouse からの回答
Very slow order process. Placed my order eight days ago and has not even been posted yet!!! No updates from SW as to why the delay, if items are out of stock why not tell me and give me the choice to order elsewhere? I have customers waiting, it makes my business look bad.

Security Warehouse からの回答
Very good site.
Several orders to my credit and nothing to say.
Impeccable
Placed an order received no contact from company finally got an email from Emma saying she would find out where my order is. Nothing further have now emailed in for a full refund as goods wont arrive for when I need them also spoken to my bank to raise a dispute. This is a joke of a company and certainly not a professional organisation. Very unhappy.

Security Warehouse からの回答
Placed an order for goods shown in stock; I was contacted over a week later informing me that they did not have the goods. No alternative offered.

Security Warehouse からの回答
I have used Security Warehouse for a number of orders and the service has been fantastic. Today I had to amend an order as I wanted to upgrade the item. I contacted the team via their chat link on the website and within minutes my original item had been cancelled, confirmation email received and my new item ordered. Couldn't be happier! Deliver has always been prompt especially considering the strange times we're living in at the moment. Highly recommend and will be using in the future.
I order some bits for delivery a few days before Christmas, and they were dispatched in good time, but the 'courier' seemed to like driving around all day with the parcel, for a couple of days. The result was an obviously damaged box, and partly damaged contents.
Security Warehouse were SUPERB in sorting out the mess, with excellent online chat, and follow-ups. Unlike the courier company's online 'chat', which was a complete insult to the intelligence of a flea, let alone a customer.
Thank you to all the team at SW, but my experience with the courier ...
Ik heb deze firma van een collega doorgekregen.
De prijzen zijn heel goed maar ik heb problemen met betalingen.
Ik heb gevraagd hieveel € ik moet storten in plaats van ponds
Ik krijg het bedrag maar dan krijg ik een mail dat ik tekort heb gestort,en dat mijn bank kosten heeft genomen maar hrb contact gehsd met mijn bank en ze zeggen dat ze geen kosten nemen voor overschrijving in europa.
En mijn grote ergenis is dat ik security warehouse niet telefonisch kan bereiken.
Hopelijk komt alles goed

Security Warehouse からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。