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Selfwealth レビュヌ 280

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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

The transfer of shares is often a challenge due to differences in name or address. Provided the correct information is given to Selfwealth, the transfer and update processes seem to work very well. R... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have had this account for a long time and changed devices in that time I was unable to reach my 2 step authentication steps and had the issue rectified within 24 hours for safety and peace of mind.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The support person answered straight to the point and provided extra info. No time wasting. Excellent support staffs you got there!!! (especially Nicholas)

䌁業が回答したした

5぀星のうち5の評䟡

Thank you Steven! I had a bit of trouble setting up my account, I called up and Steven was so helpful! He knew exactly what paperwork I needed and emailed them promptly with detailed step by step in... もっず芋る

䌁業が回答したした

䌁業情報

  1. 投資サヌビス
  2. 株匏ブロヌカヌ

圓該䌁業による蚘述

Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

280件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

I really like the service

I really like the service, it was smooth throughout my application process and it was quite easy and straightforward

2026幎4月16日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your feedback, I'll be sure to let the team know that you liked the service. We're glad that the application was quite easy and straightforward. Please reach out if we can support again.

5぀星のうち5の評䟡

The transfer of shares without fuss.

The transfer of shares is often a challenge due to differences in name or address. Provided the correct information is given to Selfwealth, the transfer and update processes seem to work very well.
Requests to the Adviser team seem to be executed without issue. Thank you Selfwealth Adviser team.

2026幎4月15日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your feedback. We acknowledge that share transfers can present challenges, particularly where there are discrepancies in personal details. We're pleased to hear that the process worked well once the correct information was provided. I will be sure to pass on your feedback to Steven within our Support Team who was able to assist.

5぀星のうち5の評䟡

Very professional.

2026幎4月14日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you very much for the review Tony. We are pleased to hear you found our service very professional. If you need anything further in future, please don’t hesitate to reach out.

5぀星のうち3の評䟡

2FA Authenticator setup at Selfwealth

The 2FA Authenticator took awhile to reset. Should be easier. However the Support person Akanksha Anuragi was helpful and patient.

2026幎4月14日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your feedback and for highlighting the support you received from Akanksha.

We are pleased to hear she was helpful and patient during the process. However, we note your comments regarding the 2FA reset. While these security measures are designed to protect your account, we understand that a delay can be frustrating.

We are focused on making the platform easier to use and will take your feedback on board as we look to refine our security protocols.

5぀星のうち5の評䟡

Quick and Clear Support

Akanksha was very helpful and gave clear instructions and helped fix the problem quickly.

2026幎4月14日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

We are pleased to hear that Akanksha provided such helpful and clear instructions to resolve your issue quickly. We will be sure to pass your kind words on to Akanksha.

5぀星のうち5の評䟡

Very helpful chat

Very helpful chat, to easily change some details.

2026幎4月14日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your lovely feedback. We’re glad to hear the chat was helpful and that updating your details was quick and easy. I’ll make sure to pass your kind words on to Ayubi who supported you.

5぀星のうち5の評䟡

Excellent customer support

The support person answered straight to the point and provided extra info. No time wasting. Excellent support staffs you got there!!! (especially Nicholas)

2026幎4月14日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your great feedback. We’re glad to hear you found the support clear, direct, and helpful, and that Nicholas was able to go the extra step for you. We really appreciate you taking the time to share this. I'll be sure to provide feedback to Nicholas.

5぀星のうち5の評䟡

Authenticator reset with new phone hand set

Stay with me till the problem was solved. Excellent support.

2026幎4月13日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your great review!
We’re really pleased to hear you received great support and that we were able to stay with you until the issue was fully resolved. We truly appreciate your feedback. I'll be sure to pass on this feedback directly to the team.

5぀星のうち5の評䟡

Fast help and straight to the point

Fast help and straight to the point. Really appreciated.

2026幎4月13日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your kind review. We’re really pleased to hear Blake was able to assist you quickly and clearly with your query regarding your holdings. If you need anything further in future, please don’t hesitate to reach out.

5぀星のうち5の評䟡

fast and great customer service

I have had this account for a long time and changed devices in that time I was unable to reach my 2 step authentication steps and had the issue rectified within 24 hours for safety and peace of mind. process was easy and quick. Excellent customer service

2026幎4月12日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your review! We’re glad we could help restore access to your account quickly and that the process was smooth. I’ll be sure to share your feedback with Blake, who supported you.
We appreciate you taking the time to share your experience.

5぀星のうち5の評䟡

Thank you Steven!

Thank you Steven!
I had a bit of trouble setting up my account, I called up and Steven was so helpful! He knew exactly what paperwork I needed and emailed them promptly with detailed step by step instructions. I would not hesitate to ask for help again.

2026幎3月31日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your kind feedback! We’re delighted to hear that Steven was able to assist you and make the account setup process smoother. Providing clear guidance and timely support is exactly what we strive for, so it’s great to know Steven delivered on that.
I’ll be sure to pass your feedback directly on to him, I know he’ll really appreciate it.

5぀星のうち2の評䟡

They were originally one of the few


They were originally one of the few Australian platforms that allowed for easy US trades. Since then they are now nowhere near as competitive as other platforms and charge a premium to trade. When withdrawing funds the process is lengthy and you receive little to no communication except from automated emails.

Support and communication when you actually need them is slow and painful when you need it.

2026幎4月1日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Good Afternoon, Thank you for taking the time to share your feedback — we’re sorry to hear that your experience hasn’t met expectations.

We understand how important timely communication and smooth withdrawals are. Over the recent period, response times may have been impacted due to the bank holiday weekend and market closures, including the ASX and US markets, which meant reduced support availability.

In terms of USD to AUD withdrawals, these are typically processed by the next business day, or the following business day if submitted after 2pm.

That said, we recognise your concerns around support and communication. If you have a specific case or reference number, we’d really appreciate you sharing it with us directly so we can review what happened and work to improve your experience.

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち5の評䟡

Super customer service

Super customer service. The team at SelfWealth make it easy to solve your problems with simple, yet effective instructions.

2026幎3月31日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your kind review. I am glad that you were provided with super Customer Service and that any issues were resolved simply with clear instructions. Please reach out again if needed.

5぀星のうち5の評䟡

Great service, platform and brokerage fees

2026幎3月27日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your feedback. We’re pleased to hear that you’re happy with our service, platform, and brokerage fees. Your comments are much appreciated and help us continue to improve the experience for all our clients.

5぀星のうち5の評䟡

Dividend paid into the old ANZ Account

I had problems with Dividends going into the old ANZ Account, this has been rectified and a clear explanation was given

2026幎3月20日
自発的なレビュヌ
Selfwealth ロゎ

Selfwealth からの回答

Thank you for your feedback. We’re glad to hear the issue with your dividends has been resolved and that our explanation was clear. We appreciate you taking the time to share your experience and value your continued trust in us. I'll be sure to pass on the feedback to Blake whom you spoke with.

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