My mother in law loves her flowers.They were delivered on time and made her very happy which in turn makes us happy. I will mention though how having been a loyal customer of Serenata for many ye... ãã£ãšèŠã
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My mother in law loves her flowers.They were delivered on time and made her very happy which in turn makes us happy. I will mention though how having been a loyal customer of Serenata for many ye... ãã£ãšèŠã
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It had been a while since I'd ordered flowers with Serenata but I'm pleased to say that they still have the same good range of flowers, both reasonably priced and with different types - like bouquets... ãã£ãšèŠã
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Would never have used if I had known they used a courier instead of delivering themselves. Didnât pay extra for guaranteed same day delivery as it said 95% of orders would be same day anyway. Guess I... ãã£ãšèŠã
My daughter sent me the charming spring bouquet for Mothersâ Day. However it didnât come till late the following day and then was just dumped on the doorstep. I was inside but they didnât knock. Th... ãã£ãšèŠã
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Serenata Flowers sources fresh flowers directly from flower farms and delivers them securely across the UK with free delivery Monday to Sunday.
Serenata Flowers offers a free delivery service where you can choose your special bouquet online from the comfort of your own home and have the flowers delivered on your chosen day. The company's free next day delivery services are available seven days a week.
Each bouquet offered by Serenata Flowers is hand-crafted and sent with free day delivery across the UK. We make it quick, easy and affordable to send stunning bouquets, whatever the occasion.
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I had no notification that the flowers had been received by my friend for her 50th birthday. When it passed 20.00 I contacted customer service and got a reply the following day stating the flowers had been delivered just after midday and
I should have received communication from DPD. This was not received by me and I am certainly not happy with the way in which my complaint has been handled as I was concerned that the 50th birthday gift sent to my friend had not arrived

SerenataFlowers.com ããã®åç
Flowers delivered on time. Recepient. Very pleased with them.

SerenataFlowers.com ããã®åç
I ordered flowers for Mothers Day 3 days prior. Motherâs Day arrived and passed without any delivery or notification as to why they werenât delivered. I had to email and received a reply stating they werenât delivered sorry and would send flowers out. They eventually got there on the Tuesday. So I had a mothering Tuesday. Very disappointed
Excellent service arrived on time the bouquet was lovely thank you

SerenataFlowers.com ããã®åç

SerenataFlowers.com ããã®åç
I ordered flowers to be delivered for a birthday gave plenty of time, they didnât arrive till the next day late,
Wouldnât order again very disappointed.
Have used Serenata before and been very happy. HoweverâŠâŠ..
Flowers ordered for my granddaughter, on Saturday for delivery Monday. Tracking Evri the delivery time on Monday kept being expended and did not arrive. Photograph showing my granddaughters front door at 1.45pm on Tuesday 24th March but no flowers could be found . I had to ask my granddaughter to check so the element of surprise has completely gone.
On contractingSerenata, credit to them they are sending replacement. Too late though damage is done.
Apparently if you want next day delivery you should pay extra- itâs in the terms and conditions!!!
Will not be using them again.
Do not trust this company! They were tasked with the simple task of delivering flowers to my 83 year old Mother on Motherâs Day and they failed delivering late on Monday instead. I even paid extra for the confirmed delivery. I should have used a local company instead. Never again ! My Mum was really upset.
A family member has just been diagnosed with breast cancer. I ordered a bunch of spring flowers and a card for her on 17 March for delivery on 20 March. They did not arrive. Then an email from EVRI on 21 March said they were damaged beyond repair. I contacted Serenata customer services via the serenata website asking for a replacement to be delivered. The automated reply arrived and an agent emailed on 22nd March asking me to confirm the delivery recipients details and which day I wanted them delivered. I replied providing the details requested and asked for the delivery to take place on Monday 23 March. I then received a mailer-daemon response stating that the customer service email does not receive replies. I contacted customer services via the Serenata website again. I got another automated response and a further email from an agent asking me to confirm the recipients details. Again, the mailer-daemon reply because you cannot respond to the customer service email. On my third attempt and finally losing patience, I sent a copy of all the emails and mailer-daemon responses to customer services via the serenata website and asked that they cancel my order and process a refund. Iâve gone to M&S instead for some flowers to be sent to our family member. I shanât be using Serenata again.
The agreed delivery was the 15th and the order was delivered on the 14th,product was good however

SerenataFlowers.com ããã®åç
I was extremely disappointed with the service. I was led to understand I would be notified once the delivery had been made to my recipient. This did not happen and I had to chase up myself through the tracking service. It was also impossible to speak to anyone in person.
Beautiful flowers delivered on time.
The recipient, who was celebrating her 18th birthday, was delighted.
I shall use Serenata again.

SerenataFlowers.com ããã®åç
My flowers were beautiful, delivered promptly and very much enjoyed by the recipient. Highly recommended.

SerenataFlowers.com ããã®åç
Excellent service especially for my last minute order and beautiful flowers - exactly what is described on the site. Thank you!

SerenataFlowers.com ããã®åç
It had been a while since I'd ordered flowers with Serenata but I'm pleased to say that they still have the same good range of flowers, both reasonably priced and with different types - like bouquets and "letterbox flowers". Also a range of add-ons like vases and different cards which adds to the price but are good to have as an option. I selected a bunch of flowers with blues and purples ("Spring Mist") for my sister. She loved them and I know that they looked just like the picture on the website as she sent me a photo of them. They also arrived very quickly after ordering (with the free delivery option). Very pleased with Serenata service.

SerenataFlowers.com ããã®åç
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