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Service 4 Service Ltd レビュー 

744
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a wonderful experience. From the onset they were very honest about the cost and what needed to be done. With my bmw gearbox issue I thought the car was a write off but I was really impressed wit... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic service, quick and kept in constant communication with Leon, who was fantastic throughout. Not the cheapest but very pleased with the full package. Leon great communication your a star. Car... もっと見る

企業が回答しました

5つ星のうち4の評価

I did write a detailed review about the company but somehow, trustpilot lost it before it was published. Therefore I will not write it again but will say that overall, the service I received was good... もっと見る

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5つ星のうち5の評価

Totally recommend these guys picked up my car when they said would kept me informed on the issues with the car from start to finish even helped with my warranty,Leon nash I delt with and couldn't ask... もっと見る

企業が回答しました

企業情報

  1. 自動車修理店
  2. 自動車部品メーカー
  3. ハイヤー サービス
  4. 整備士
  5. 修理サービス
  6. トランスミッション専門店

Service 4 Service Ltd について

当該企業による記述

Speak to a Technician Now

Mon to Fri, 8am to 5:30pm

Nationwide Gearbox & Transmission Repair Specialists

Service4Service is a nationwide gearbox and transmission repair specialist, trusted by thousands of drivers across the UK. With over 18 years of experience and more than 20,000 successful gearbox rebuilds, we have the knowledge and expertise to handle everything from routine vehicle repairs to complex automatic transmission rebuilds.

Our professional team will diagnose your issue over the phone then will arrange collection of your vehicle via our nationwide vehicle recovery from a location of your choosing, keeping you informed every step of the way.

Our fully trained technicians specialise in all major automatic gearbox systems including DSG, DCT, PDK, and Powershift, covering all vehicle makes and models. Every repair is backed by our 12-month guarantee.

18 Years
Experience
20,000+
Gearbox Rebuilds
12 Month
Guarantee

Our Services

Vehicle Repairs Vehicle Repairs & Diagnostics
Automatic Gearbox Repairs Nationwide Vehicle Recovery
DSG / DCT / PDK / Powershift Warranty Work Undertaken

All Major Manufacturers Covered

Ford Vauxhall BMW
Mercedes-Benz Audi Volkswagen
Toyota Honda Nissan
Land Rover Jaguar Porsche
Renault Peugeot Citroën
Seat Skoda And many more
Ready to book? Call us on 0808 164 0418 (Mon to Fri, 8am to 5:30pm) or book online. Our team will arrange everything, including free collection from your door.

Our Warranty Promise

All our repairs

12
Month
Guarantee
Our 12-Month Repair Guarantee
Every repair carried out by Service4Service is covered by our 12-month guarantee, on all repairs, every time. If something isn't right, we'll put it right. No small print, no exceptions.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

744件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(744)

過去12か月のレビュー数: 37

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from start to finish!

Excellent service, arranged for my vehicle to be collected after having a gearbox issue they spoke with my warranty company and made everything very easy. I'll definitely be using them for servicing in the future and recommending friends moving forward.

2022年11月28日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Hi Darren,
Pleased we could help, thanks for the review and please do contact us again in the future should you need anything else.

Regards,

Customer Service at Service4Service Ltd

5つ星のうち5の評価

Honest advice from Service4Service

We needed honest advice about whether it was worth the money to replace a clutch issue. After calling at least a dozen others, Julian and Jon at the St Albans office took the time to give us the pros and cons and talk through a tough situation through with us. It was a costly and hard decision to make either way and he didn't just give us a sales pitch but tried to help us find out what would be best for our situation. Much appreciated!

2022年11月22日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you for your review, if we can help in the future please do contact us.

Regards,

Customer Service at Service4Service Ltd

5つ星のうち5の評価

I would very much recommend this company

The company are very honest about the costing and keep you well informed through the whole process.
Very impressed with their service.

2022年8月4日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Hi Simon,

Thank you for your review and we look forward to helping you if needed in the future.

Regards,

Customer Service at Service4Service Ltd

5つ星のうち5の評価

I had a very good experience

I had a very good experience, my booking guy was Chris, he provided excellent customer service.
My dads car, a Mercedes was in need of a good service, it ran beautifully after coming back had a minor hiccup and he straight away booked it in to get it sorted. Very honest and smooth service.
Will book again

2022年10月21日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you for sharing those positive words Shaida. We are happy to hear you felt it was an honest and smooth service. It's always great to hear of cars we've seen running beautifully. We hope to see you again for your fathers next service. If you need anything in the mean time, please don't hesitate to give us a call.

Kind regards,

Customer Service at Service4Service Ltd

5つ星のうち4の評価

In August 2022 the automatic gear box…

In August 2022 the automatic gear box on my car was causing a problem and needed fixing. I contacted Service 4 Service and they explained, in full detail, what would and could happen if I went ahead with the repair. They also informed me of the approximate cost should the warranty company refuse the claim, which they did, surprise, surprise. The car was collected and I was kept informed throughout the period they had the car what was happening. They guarantee their work for a year or 12,000miles. They are a very professional organisation, very helpful, courteous and polite. The car is now running well and hopefully will continue to do so for a good while yet.

2022年8月24日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you for your kind words and taking the time to leave us a review. We are happy to hear you felt your experience with us was positive. Warranty claims can often prove to be difficult, but I am happy to hear we got this resolved! As a company, we pride ourselves on being honest with our customers and allow them to make their own informed decision. If you ever need anything or have any questions please do give us a call - we will be happy to help!

Kind regards,

Service4Service

5つ星のうち5の評価

Skoda Kodiaq gearbox repairs.

I am very happy with the work carried out on my gearbox repairs. The work was carried out professionally and I was kept up to date with how the repairs were going. We had one minor hiccup which was dealt with very professionally and very quickly to my satisfaction. I am very pleased to say I can recommend this company to carry out repair work.
John

2022年10月4日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you for your kind words Mr Freeman, and thank you for giving us the chance to iron out some creases for you. It's a shame some others don't give us this chance and go straight for these review sites as we help however we can. We hope to be able to help you again in the future at some point, but obviously more for general maintenance rather than something having gone wrong!

Take care, S4S

5つ星のうち5の評価

After struggling to get our gearbox…

After struggling to get our gearbox repaired anywhere without a ridiculous time frame I found these guys. Our experience with service 4 service has been seamless from start to finish the team repaired my vehicle and returned it to me a few days earlier then expected! It drives perfectly my husband and I couldn't be happier. Thank you service 4 service!!

2022年9月26日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you Kelly, it's nice when things all go to plan as it's not always 100% in our control. Thankfully we already had the parts needed in stock which always helps!

We are glad you are both happy so thank you again for your promptness of reply to each stage of the repair and we wish you all the best.

Take care

S4S

5つ星のうち5の評価

Great job. Great service!

I would thoroughly recommend this company for repairing your gear box. I rang them up after my Ford Galaxy started having transmission problems. initially I spoke to Ford and their price was really expensive. Then I spoke to this company and they were really helpful, picked the car up and rang me a couple of days later to discuss what they discovered the issues was. Much cheaper price to repair than Ford and they explained everything all along. Brought my car back to me and I am very happy.

2022年9月16日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thanks Linda, you know where we are if and when you need anything in the future.

We are here to give people another option rather than just buy a new car/gearbox as main dealers generally don't offer these major repairs as it's "not worth it" to them as you now know!

Take care

S4S

5つ星のうち1の評価

I wish I could leave no stars

I wish I could leave no stars! This company is a sham, they quoted for a job and for it to be done to 10 days. They took over 5 months to do the job, no communication as to why it was taking so long, not taking calls, not answering emails.
I was charged double what was quoted. My car also clocked 250 whilst in their care which can only mean the car was working and they drove it without my permission. They are a sham of a business and no one should ever go to them.

2022年2月21日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Good morning Syed.

After all the conversations we had throughout your repair, I'm a little surprised you have not called me if you feel this way and decided to go down this route. I've tried to contact you and gave you a week but have had no response as yet.

You were so happy when we last spoke and you were 100% aware throughout with the delays due to Mercedes parts failures. We spoke very regularly, contrary to this 'review'.

You were charged exactly the amount you authorised and nobody drove your car without permission. It's a shame to leave it like this.

I wish you all the best still,

Jon

5つ星のうち1の評価

Scammers. Beware!

I will never use their service again. They replaced the clutch and charged me £2600 for “fixing the gearbox”. Nothing was fixed, the problem still occurs. The mechanic cannot reveal the actual repair costs as he is contractually bound with Service4Service. The invoice does not include the cost of individual repairs. It only shows the final amount to be paid. Leaves a lot of room for scamming people. They do not answer questions that are inconvenient for them. Pushing fast pay and lack of transparency. If you don't want to pay ridiculous commissions, call the mechanic directly, you'll save a lot of money. Always read negative reviews first as they reveal the true image of the company.

2022年1月21日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Hi Konrad, you have spoken to one of our Directors today and we have offered to get this sorted under the terms of the warranty. For whatever reason you have declined our help so we're unsure as to the content of this review. This repair was 8 months ago and we've heard nothing from you to this point. If you change your mind, please contact us.

5つ星のうち5の評価

Ask for Chris!! So helpful :-)

I used Service 4 Service last year after getting an extortionate quote from MB! I spoke with Chris Lindsey who was able to support me with my service, which was absolutely seamless. So much so, that this year the only company I want to handle my car was Chris and the team. They also update services on the update system which was a must for me! Thanks Chris, see ya next year :-)

2022年8月12日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Thank you for your kind words Mr Jones, please contact us if you need anything in the future.

5つ星のうち5の評価

Caring

Caring, supportive, committed and excellent. Just a few words to some up how great these guys are. My vehicle broke down on 28/06/22. From the first phone call I had with Aaron I knew straight away that this was the garage I wanted my vehicle to be repaired at. He was reassuring and honest throughout the collection process and always provided me with any information I needed. Fast forward six weeks and my car had still not been repaired due to the dealership and warranty both refusing. Six weeks without my car (and still counting) but throughout all the stress and even tears, every phone call I’ve ever had with updates on resolving the issue both Aaron and Jon have never once failed to support me. They really do go above and beyond for their customers and if it wasn’t for them throughout this long stressful process I don’t know where I’d be. Anyone that chooses Service 4 Service, can be rest assured that one the work on your vehicle will be to the highest standard and also they always go the extra mile and more to support their customers. Thank you so much to everyone involved in my Audi S3. Jon, Aaron and all the fantastic mechanics. I will definitely be staying in contact and I wish you all the best in the future.

Cheers,
Curtis.

2022年8月12日
自発的なレビュー
5つ星のうち5の評価

Sound advice

My gearbox warning light came on a little over a month of purchasing then it went off same day, I was very concerned I found this place on Google I called and spoke with Chris who was very patient and gave good advice, he told me to find out if the vehicle was still under warranty. I informed Chris that the dealer said that the reason for the dash board warning light was due to HEAT!!!, and the reason for the slow to move off or climb was because the vehicle operated more like a manual than auto. (semi auto Peugeot 2008)

Chris dismissed those excuses right away, he never had to continue to speak with me on the phone due to the fact that my vehicle was not booked with them.

Because of the time he took to speak with me, I raised concerns about the vehicle with my finance company, now a month a some days after the vehicle is not able to drive ( gearbox fault again and clutch system). I now have a leg to stand on because I continued to report the issues!!!

THANK YOU CHRIS, it goes to show a little goes a long way!!!

2022年7月19日
自発的なレビュー
5つ星のうち5の評価

7G gearbox went wrong!!…

My car suddenly lost drive on a journey. Something went wrong with the 7G gearbox. I contacted Service4Service who arranged to collect my car, diagnose the problem and cost the repair all in one go. They did so and I agreed to have the car repaired there. The staff, particularly John and Vallentino, called me every step along the way to keep me informed of what stage the repair was at and informed me of all costs. My car was fixed within a couple of weeks and returned to me cleaned and all working well. I found the experience fair and felt Service4Service delivered well. I felt looked after. Thank you. I would recommend this company to anyone with any car issues. A deserved five stars.👍

2022年6月29日
自発的なレビュー
5つ星のうち5の評価

Mercedes “Sprint Shift” gearbox

Having spent a considerable amount of time trying to find someone who would undertake work on my 2005 Mercedes “Sprint Shift” gearbox, It was a great relief to find Service 4 Service Ltd!
The problem was discussed and an assessment of the problem with a costing was supplied very quickly. After some initial hassle with the collection due to the size of our vehicle, I was kept informed of progress & given a timescale, which turned out sooner than later! As with any work like this, additional issues where found during the rebuild, however I was informed at every stage before work continued.
Yes, this was an expensive job (finance was easily set up!), but so far the result has transformed the vehicle. With a 12-month/12k miles grantee, which we hope will not be called upon, we are very happy and would recommend Service 4 Service Ltd without question!

2022年6月29日
自発的なレビュー
5つ星のうち5の評価

Excellent Service

Excellent Service. Communication from Jordan was regular and thorough. The vehicle had been off the road for six months plus, so we were unsure how expensive the work would be. Fortunately, Jordan provided us with a minimum and maximum cost, depending on the outcome of the diagnostics / inspection, so we were comfortable from the outset that we could afford to have the work done.

2022年5月30日
自発的なレビュー
5つ星のうち5の評価

Very pleased with service 4 service…

Very pleased with service 4 service team with repairs done to my vehicle.
Gearbox bearings had collapsed. Due to mileage suggested clutch be replaced.
Very satisfied with way vehicle was picked up and transported to repairers and returned back to home address.
Communication by Aaron and the team was excellent by emails and phone calls .
Price quoted was accurate and vehicle returned with no issues well done .

2022年5月5日
自発的なレビュー
Service 4 Service Ltd ロゴ

Service 4 Service Ltd からの回答

Hi Stephen,

Thanks for the kind words and nice review. We are happy we were able to help.

We are always here should you need us again in the future.

All the best,
Valentino
Service 4 Service

5つ星のうち5の評価

Highly recommend Service 4 service

I just wanted to take a minute to rate my recent experience with Service 4 Service. It was a very smooth process from beginning to end, with excellent service from the moment I reported the issue. I rang up to enquire about a drivetrain issue I was having, and the car was collected from my work address the next day and taken into one of their centres. The car was then diagnosed and the issue resolved, with regular communication from the office.They then delivered my car to my home address for my convenience. I cannot fault the excellent service I received, and would recommend.

2022年4月18日
自発的なレビュー

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