SharkNinja UK レビュー 

Website easy to navigate, great price and next day delivery!

Fantastic service
Blender stopped working. Shark replaced it no questions asked

Said it sad delivered 3 days ago, and it still hasn’t come. Ive tracked the item and it says at a delivery sorting depot. Customer services said j need to wIt 5 days before they will even look after it. Meanwhile im out of pocket for a gift i needed for a birthday

Excellent service from ordering to door! It came less than 24 hours of ordering! I ordered through the website and found a better price on the TikTok shop, called customer service and the support was amazing and they matched the price! Thanks

Very easy to order , came the next day. Excellent christmas present for my brother. Only the next day it was £10 cheaper on Argos. I paid £89.99.

Fab service as always! Responded swiftly and i had a replacement two days later!! Stick with shark people!

Veldig bra. Rask levering og god kvalitet

After hearing that the Shark was on offer we decided we'd get another. The whole process of ordering was nice & easy. The option of financing over 12 months interest free was a no brainer. It arrived very quickly through DPD. We love the SharkNinja brand & they need to stop bringing out new products.

I ordered from your website and you use parcel force, one of the worst delivery services in the uk. They can never be bothered to properly look for my address, resulting in a return to sender situation and making the whole transaction a waste of time.

Quick delivery

Delivered in a reasonable time, very please with my new nija airfryer

Amazing experience from point of order to the superfast next day delivery. This is my third Ninja order and would highly recommend

Good choice, great prices and incredible delivery experience. Next day free delivery just as promised.

Fantastic customer service… the absolute best!!

If you are thinking of buying from Shark Ninja, be warned: their customer service is non-existent.

​I purchased a Chill Pill, and it stopped working after just 13 days of having the item and 1 use. Here is the reality of trying to get Shark to resolve this and the 3 month ordeal.
​30th July 2026: I reported the faulty item just 13 days after getting it.
​30th August 2026: After a month of back-and-forth and me providing multiple bits of evidence etc and chasing , Shark formally accepted liability and confirmed in writing that a replacement would be "promptly sent" once I provided my details (which I sent).
​September–October 2026: No replacement ever arrived. I sent 3 separate follow-up emails, including a formal notice setting a strict resolution deadline. Shark completely ignored every single one.
​The Final Straw: Forced to chase them up myself again, I spent over an hour on the phone to customer service, only to be stone-walled and told there was "nothing they could do" unless I jumped through yet another administrative hoop (a video call verification)—nearly 3 months after reporting the issue and 2 months after a replacement was already confirmed and having already provided all evidence asked for. Why was I not asked to do this 3 months ago? or even emailed back asking for this?

​Under the Consumer Rights Act 2015, goods must be durable and fit for purpose, and agreed remedies must be provided within a reasonable time without significant inconvenience. Shark accepted liability in August for a product that failed in under two weeks, yet after 90 days of broken written promises, ignored deadlines and emails , and an infuriating 1-hour telephone ordeal, I am still left empty-handed.
​Shark Ninja’s post-purchase support is completely unacceptable. after the call I requested my issue to be raised as a formal complaint and was told id have a call back or email response today... guess who hasn't had a respinse. ive used both shark and ninja prodcuts previously but this is my first interaction with there customer support and its been abysmal. At this stage it's looking like my only choice will be to charge back the purchase and persue the issue via trading stamdards. Buy elsewhere from a company that actually stands behind its products

Brilliant service and product

Great product almost delivered on time.

Accurate product description. Very fast delivery! Will shop again.

Great service and quick delivery