Shieldlab, LLC レビュー 33

I wanted to try the product and purchase 1 bottle. The following month, this SNEAKY website said I was signed up for auto-renewal and shipped out another product. They are giving me a hard time about the refund as of right now they have not refunded me.

I purchased a replica shield in Dec of 2023 as a gift. I’ve never received it and have been unable to reach them through any communication channels. They are the worst kind of people!

Our order from March 20, has not arrived. We need it and keep writing and no one answer regarding our order and request.

Bad service. Unfortunnatley

//received right away, service was great!

Speedy service, great product!

I had a wonderful experience with their online website. I highly recommend this company for several reasons. One is the quality being top notch, second, the customer service was outstanding and thirdly, the shipping was super duper fast!! Thank you! I'll definitely come back for our security needs!!
-Anna W.

easy to order and installed quick...

The product was shipped quickly and fixed our problem.

We had ordered a Digital Keypad lock as ours had broken! It was for our main entrance door! We were told to order model 5600 as it replaces the one that broke. We bought it with the NEXT day UPS service as we had no door handle or lock at a cost of $71.00us but did not receive the package until 4 days later!!! Then to find out it did not fit/or replace the old one! Very upset with the service and was not reimbursed for purchasing the next day service we had paid for and had not recieved. When called them to tell them the handle did not fit and we will be sending it back they would not pay for the return of the product ! I did send an email expressing my concern but no reply was given! I would not recommend this company as it was very dissapointing experience!

Very quick turn around. Easy transaction.

Need to have wholesale pricing for installers.

Title says it all.

our original finger print lock kept beeping because of the sun, so we made a little flap to cover it. this one starts on finger placement great update.

I needed a new latch for my biometric door lock. I didn't need or want to buy an entire new one, just find the latch. ShieldLab had the right part at a good price with fair shipping costs. it arrived in a just a couple of days, I installed it as it fit perfectly and works like new.

It was quite easy to order the spring from the site. The price of $6.00 for the spring is reasonable. The shipping fee is unreasonable. $12.26 for ground shipping via FedEx that took a week to get. I would suggest that they use USPS 2 day delivery that's much cheaper and the customers will appreciate it unless the company is keeping part of the shipping fee.

Response to SUPPORT emails should be quicker.

I placed 2 separate orders on different days and both were shipped same day (via internet order). Really great service!

Ralph is always available to help when I call.