Shieldpay レビュヌ 695

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TrustScore 5段階評䟡の4.5

4.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

To start with, main concern was whether it is a scam or not, after a VW payment directed by Keller & Postman. Couldn’t login through HSBC login & had to change my login password as mobile login got... もっず芋る

5぀星のうち5の評䟡

Like most people reading these reviews, I had an email from Shieldpay explaining that they had been selected to act as the 3rd party in transferring my funds. I was extremely dubious and cautious give... もっず芋る

5぀星のうち5の評䟡

After getting my son in law who works in IT to check this wasn’t a scam I completed the verification,I waited a day or two and messaged Sheild Pay to confirm the verification had gone through,I subm... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Like so many other reviewers, I was sceptical of a sudden email asking for my bank details! I came on here, read all the positive reviews and, still remained unsure. Rang Millberg who confirmed it was... もっず芋る

䌁業情報

  1. 支払いサヌビス

圓該䌁業による蚘述

Shieldpay is the market leader in orchestrating secure digital B2B payments, specialising in transactions that need more than just straight-through processing. Whether you're handling high-value, complex payments or thousands of transactions every day Shieldpay can bring new value to the payment process. With streamlined verification checks, the ability to hold funds until the conditions of the transaction are met then quickly and securely process payouts, Shieldpay is securing the world’s complex payments with technology. For any support enquiries, we're open Monday to Friday, 9am - 6pm. You can find more information on our website: shieldpay.com


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

695件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち4の評䟡

Company appears to have been closed


Company appears to have been closed down.no access onthe internet and I am owed a lot of compensation .
Have they run off with the money? Contacting the FCA

I discovered the solar flare today blocked the internet . Despite not responding to me directly I am happy to say that this evening the money came through . Happy to update my review .

2025幎12月5日
自発的なレビュヌ
5぀星のうち5の評䟡

I couldn’t believe this was real

I couldn’t believe this was real. I was so worried about giving my bank details out but they only need your name sort code and account number. The payments went into my bank literally straight away. My bank only allows so much in at a time but shieldpay split my payment into 3 different payments over 3 days. You have literally made a massive change to my life. Thank you all so so much.

2025幎4月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Knock, Knock! No, seriously - is there anyone in there?

Have been trying to be paid since early July. No one answers the phones and no one replies to emails. When you call them they keep you on hold for 10 minutes and then tell you they're too busy to answer... but all is not lost, they recommend that you send an email (which they will never reply to).
Looking at other 1-star reviews, it appears that the only way that they respond to people is if you let everyone know how useless they are on here. They then tend to come in with a reply to say that they'll process your payment.
If they monitored their Support email address as well as they monitor Trustpilot, maybe the 1-star reviews would reduce. Seriously infuriating to deal with.

2024幎8月13日
自発的なレビュヌ
Shieldpay ロゎ

Shieldpay からの回答

Dear Thomas,

Thank you for bringing this to our attention, we would like to assist you in resolving your payment issue as quickly as possible.

Can we ask that you please send an email to support@shieldpay.com with your contact details (as we cannot locate these from your review), and we will make sure that the status of your payment is identified and that you are provided with an update immediately.

Alternatively please call us on 0208 610 9599 and we will be able to assist. Please note our phone lines are open 9-5pm, Monday-Friday.

The Shieldpay Team

5぀星のうち1の評䟡

Poor communication never reply to


Poor communication never reply to emails. Lits of phone xalls chasing replies. Took months to process

2024幎3月20日
自発的なレビュヌ
Shieldpay ロゎ

Shieldpay からの回答

Hi Sharron,

Thank you for leaving a review on Trustpilot.

We are sorry you feel Shieldpay has fallen short of providing high standards of customer service. We have taken the feedback from this unique situation regarding your payment onboard and have already been working with your law firm to implement improvements to our processes.

If you want any further clarity on our procedures, the steps we are taking to mitigate future delays, or want to discuss anything else with the team, our customer service team can provide further information.

Thanks,
The Shieldpay Team

5぀星のうち5の評䟡

Very happy with the whole process!

Very happy with the whole process! My solicitor contacted me to say that Shieldpay would be in touch to issue payment for a matter.
The next day I was contacted via email with a link to their secure website. I entered my banking details and within 24 hours the money was in my account!

2023幎10月20日
自発的なレビュヌ

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詳现情報