Simpson Travel レビュヌ 

1,327
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TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

Superb service from start to finish. Exceeded expectations, with excellent support from local reps. Slight hiccup with rental car - did not have the one we wanted so upgraded us. But did not suit u... もっず芋る

5぀星のうち5の評䟡

Had an amazing time in Dalyan, staying at the Neo Dalyan villa. Our rep, Sophie was very informative and nothing was too much trouble. The villa was fantastic and in a great location, plenty to do wit... もっず芋る

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5぀星のうち5の評䟡

Our first time in Kefalonia and what a beautiful stay we had at the farmhouse bourisis in Fiskardo. absolutely stunning property and the views were amazing! So many nice walks and beaches clos... もっず芋る

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5぀星のうち5の評䟡

We enjoyed a lovely, relaxing stay at Villa HORIZON in Fiscardo area. The villa was beautifully clean, tastefully furnished and un-fussy. We had amazing sea views from the pool terrace and loved wat... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行代理店
  2. 貞し別荘

圓該䌁業による蚘述

Simpson Travel is an award winning independent travel company offering handpicked holidays to Portugal, Corsica, Greece, France, Italy, Turkey, Spain and Mallorca.

Simpson Travel

圓該䌁業による蚘述

Knowledge
The internet has revolutionised travel, but there’s still no substitute for first-hand experience. We visit every one of our properties, so when you speak with our travel specialists, you’ll benefit from their knowledge, tailored to your requirements.
Service
Offering expert advice before you travel and a friendly face whenever you might need one on holiday, our service makes your experience effortless. Our ABTOT bonding ensures your money is safe with us and our added ATOL protection for package holidays means you can book with absolute confidence.
Choice
With an unrivalled selection of private villas, our own Simpson Hotels, an Adult Only collection plus summer clubs for Tots to Teens, we’re confident that you’ll find the right holiday with us.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

1327件のレビュヌ

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4.8

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5぀星のうち5の評䟡

A Gem!

GK hotel was superb. Beautiful location, good food but the best part was the staff. Everyone was helpful, obliging and cheerful.

2025幎9月16日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Thankfull,

Thank you for taking the time to leave a 5-star review. We’re delighted to hear you enjoyed your stay with us at GK Beach Hotel. It’s lovely to know that you appreciated our location, food, and especially our team, they’ll be thrilled to hear your kind words. We hope to welcome you back again for another Simpson holiday soon.

Warm regards,
Hayley
Simpson Travel

5぀星のうち5の評䟡

Another great Simpson holiday!

Another great Simpson holiday.

Just returned from the Bozburun Peninsula after staying at the Bademli Bahçe hotel which is absolutely stunning.

Richard and Gulsah are fantastic owners, so welcoming, helpful and thoughtful and we have really been spoilt by them and their small team.

A rare find in a very quiet peaceful and relaxing spot in a lovely part of Turkey. Great accommodation, simply stunning views, fantastic breakfasts and the lunch specials - just divine.

Sophie, the Simpson Concierge, was friendly and very helpful with great information about the area. All our travel arrangements were spot on from the start to the finish of the holiday and the new Simpson app was a great addition and kept us informed and up to date with everything.

All in all a fantastic holiday and one we hope to repeat.

2025幎9月14日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear CJMU,

Thank you for your wonderful 5-star review. We're delighted to hear you enjoyed a great holiday with us and your kind words about the team are truly appreciated.

We hope to welcome you back again soon,

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Simply The Best


This is the second year we have used Simpsons travel. Their pre holiday information is second to none, their customer service is second to none and their local representatives are second to none! Our holiday in Lefkada Greece was just fabulous. We were met at the airport with a big smile, helpful information and a bottle of water after our journey. It’s these details that make a difference The villa was amazing, the location spectacular. The standard of the accommodation was amazing with the owner making sure all was well with us. The local representative, Yiannis was so helpful and again regularly making sure all was ok. I have run out of superlatives to describe Simpsons and our holiday. We will not use any other company if future

2025幎9月14日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Jonathan Green,

Thank you for your wonderful comments and 5-star review. We are delighted that our customer service and attention to detail shone through and helped make your holiday so special. It is great to hear that you also enjoyed the villa and the location. We would be thrilled to help you arrange your next holiday.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

We had a lovely summer holiday in Corfu


We had a lovely summer holiday in Corfu arranged through Simpson Travel. An all round great experience from the ease of booking, the immediate response if we had a question to the wonderful villa we stayed in with the wonderful assistance of Anna if we had any requests when away. We needed some assistance with something we'd left behind and they were more than kind helping us get it back home again. A wonderful experience and I thoroughly recommend this company and their wonderful team.

2025幎8月3日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Fleur Williams,

Thank you so much for sharing your experience and a 5-star review. We're so pleased that you enjoyed a lovely holiday. It is great to hear that the villa and our team's continued support contributed to a wonderful experience. We hope to welcome you back again soon.

Warm regards,
David
Customer Services Executive
Simpson Travel

5぀星のうち5の評䟡

Great service!

Great selection of quality hotels and villas. However, the best asset is the staff; during the booking process the staff are super helpful and friendly (knowing the locations well), and the concierge at each location are amazing. Thank you Simpson for such a relaxing and enjoyable holiday 😀

2025幎8月31日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Sue,

Thank you for your fabulous, 5-star review. Your kind words about the team are lovely to hear and we are delighted you enjoyed your holiday.

We hope to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Special villas, special customer care.

We have holidayed with Simpson on and off, for over a decade. As a couple and as a family, with children and then children & grand children. The accommodation is always ‘special’ and the locations delightful. Choosing, booking and personalising the holiday is always easy with the UK telephone staff. Local help just a call away and always resulting in a minimum stress holiday. Everyone has a great time. Ten out of ten, every time.

2025幎8月24日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Mark Selinger,

Thank you for your wonderful 5-star review. We are delighted to hear we have been able to help over a number of years, and that you have enjoyed multiple holidays with us. We are pleased to also hear you found the booking process easy, and that our UK based team were able to help personalise your trip.

We very much look forward to welcoming you back again in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち3の評䟡

Disappointing

The high expectations myself and my travelling party had of Simpson Travel were cemented due to their reputation, their website, their promise of personal service, and given the commercials involved, their price banding.

We, a party of 5, booked Villa Ariadne/Amneris (which is it?) in Lefkada, Greece for the last week of August 2025. This booking was made in September 2024, so we had nearly a year to look forward to it.

The booking support was good in the main, although some emails did take a while to respond to. When requesting a larger car due to the amount of cases, Simpson Travel suggested transfers to/from the villa with the smaller car being at the villa. Thoroughly appreciated this suggestion, and it works very well.
The welcome at Preveza airport was good, efficient and a swift transfer through Lefkada's stunning scenery had us at our villa.

On arrival, to say my heart sank is not to sound dramatic, but this was expected to be a cut above. The wonderful representation provided by the photos was not what we arrived to.
To preface, the villa itself is lovely: modern, clean lines, very comfortable beds/bedding. This is as detailed.
But we were greeted with no thought of arrival presentation: two loungers without mattresses, one of the bean bag loungers just sitting there with a huge tear in it, garden furniture just strewn wherever; exterior (and interior) glass had not been cleaned with very evident smudges from previous occupants, as well as unsightly water stains. The stairs to the lower ground area (which the teenagers thoroughly enjoyed) were filthy, with random pieces of metal discarded at the bottom. The area outside of the bedroom of the lower ground area had not been cleaned, possibly ever, due to the amount of cobwebs and dead bugs.

All these issues were immediately escalated on our arrival day. I followed the requested escalation process, however the usual Lefkada concierge needed to return to the UK for the week we were there, so Lefkada was looked after by another. My attempts to contact were futile due to the Greek number given not working, so I had to escalate through the central office email addresses. They then got in touch with the concierge who, to their credit, did pay us a visit on day 2 to have a look at the issues and then returned on day 3 with, I believe, the owners sister who proceeded to walk around with me, making a note of all the issues.

Frustratingly, the only issue that was resolved was the glass cleaning and a token effort to clean the stairs/outside of the lower ground bedroom window, and this was as part of the usual Wednesday clean which had to be extended to resolve the issues. A full week, nothing else was resolved and no communication to inform me nothing else would be resolved. This is not the elite level service we expected.

This villa is supposed to be for 8 people, but that would be a real push given there's only 4 proper sun loungers (if they have the full complement of mattresses). There is a very convenient pedestrian gate built into the electric vehicle gate, but there is no key to be able to use this facility. An explanation from Simpson for this is that when the key is issued, people get confused and lock themselves out.

The lower ground area is a great space, particularly for teenagers. For our 2 teenagers (14 and 13 year old boys), this made their holiday that bit more special. However, it can only be locked from the inside with a key. This meant for them to be securely locked in at night, they had control of the key and the parents had no way of getting in, other than knocking on the door and trying to wake up sleeping teenagers. A small thing, but could be a bigger issue in an emergency.

The main bedroom on the top floor is disappointing and has such a sloping ceiling that if you're of any height over 5'8, you'll be spending your time bent over to get into the far side of bed. Of course, this is unavoidable due to the design, but this should be made clear when people are looking as a booking consideration). There is also very limited hanging/storage space, particularly for 2 adults.

The overwhelming sense of disappointment is cumulative: if the issues picked up had been resolved swiftly upon arrival, then this review would be written very differently. I have stayed in many villas over the years, with villa companies at much lower price points than Simpson's, but they all provided a better 'in resort' service when it came to rectifying issues.

The issues themselves are of a subjective nature, I know that. But regardless, the perception is they have been paid lip service to, aside from a box of sweet treats and a couple of bottles of wine as a gesture.

Lygia itself is gorgeous: unapologetically Greek, fabulous tavernas, wonderful views. But be aware, the dogs in the immediate area bark - a lot!

2025幎8月24日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Mr Lampard,

Thank you very much for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Villa Ariadne didn’t fully reflect the high expectations you had, and we appreciate you bringing your concerns to our attention.

We’ve been in contact with you directly and are currently reviewing your comments in detail.

Guest feedback is extremely valuable to us, and we remain committed to listening, learning, and making improvements wherever needed. Thank you again for giving us the opportunity to address your concerns.

Warm regards,
Hayley
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Time and time again outstanding service

Have holidayed with Simpsons for last 15yrs, loved Corsica this year.

Their personal service both pre departure and in resort is always second to none. Always attentive but also nicely discreet and there if you need them but never in your face

Always more than blown away with the properties on arrival even after an early morning start

More destinations please!!! Croatia, Montenegro would be nice.

2025幎6月8日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Stuart,

Thank you for your wonderful 5-star review. We are delighted we were able to provide you with outstanding service on your latest Simpson Travel holiday. Thank you for your suggestions, rest assured, we are always on the lookout for new properties and continue to explore new destinations all the time.

We look forward to welcoming you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち1の評䟡

Tired villa not worth even half the money

We had read so many good reviews that it is disappointing to share our experience of a suboptimal villa in Lefkada. The air conditioning on all 3 units - the living room and 2 bedrooms - was highly ineffective. The bedding was inadequate. There was no ability to cook outside in the event of a charcoal-only bbq. The building is tired and faded. But the most ridiculous thing is the layout. The kitchen is far far away from the pool - there is no ability to multitask whilst watching kids. It is an impossible layout for young children and even for us with older single digit kids it was inconvenient. The evening sun sets over the front balcony (with unusable bbq) but also overlooks a road busy with everyone parking outside, blasting music and blocking views. Such a shame.

2025幎8月17日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Paula,

Thank you for submitting a review of your recent holiday experience in Lefkada.

I am very sorry to hear about the issues you've mentioned, and we appreciate you bringing them to our attention. To allow us the opportunity to look into this further and respond in more detail, could you please provide us with a suitable contact email address for you by emailing us directly at customer.experience@simpsontravel.com

We would like the chance to follow up with you personally, and I look forward to hearing from you.

Yours sincerely,
Richard Latham
Customer Service Manager
Simpson Travel

5぀星のうち4の評䟡

With a fantastic beach location GK


With a fantastic beach location GK Hotel is in nestled into a quiet spot with beautiful mountainous backdrop, yet was a short walk to supermarket, tavernas and the nearby village.

It’s a great option if you have young primary school kids, our 6 year old daughter made some lovely friends and had a blast playing with them in the pool and on the beach by the restaurant in the evening whilst us adults enjoyed dinner and drinks.

We had a car and were able to go on some fun daytime beach, lake, water park adventures although do note that the prettiest Crete beaches are a good 50 + drive away.

Our accommodation was clean and comfortable and we loved the sea view from our bed.

The hotel manager was super friendly, proactively helping each family plan their days.

In terms of improvements, it would be a wider selection of fruit and cereal options at breakfast. Making one end of the pool more shallow to make it even more accessible for kids and their parents.

2025幎8月19日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Victoria Ludlow,

Thank you for your feedback and kind comments. It is great to hear you enjoyed your stay at the GK Beach, and that the location worked particularly well for you and your family. We will be sure to pass on to the property your experience at breakfast as we are always keen to learn where we can do better.

We hope to welcome you again in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

What another fantastic holiday 


What another fantastic holiday with Simpson Travel! From the pick up from the airport, all through the 2 week break and the return journey, everything was just easy! Ioanna and Sarah were the perfect hosts, taking care of all our needs.
Our room was fantastic and waking up to the view of a stunning sunrise everyday was simply wonderful.
Service around the restaurant was great and our only suggestion for improvement would be to offer properly made coffee for breakfast instead of using the machine. An iced coffee would have been excellent but when we asked for one, we had to pay for it.
All in all, we loved GK Beach and we look forward to going back soon.

2025幎7月31日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Sha Armstrong,

Thank you for your excellent, 5-star review. We're delighted you enjoyed another fantastic holiday with us. Your kind words about your hosts are lovely to hear. Your comments about your experience at breakfast have been noted and we will be sure to pass these onto the property. We very much look forward to welcoming you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

The holiday experience was a joy and


The holiday experience was a joy and seamless from start to finish. Everything was exactly described in the promotional material except the service which was exceptional!

2025幎8月9日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Geraldine Jones,

Thank you for your 5-star review and wonderful feedback. We're delighted that the service you received more than met your expectations. We strive to ensure the experience is first class throughout your time with us, so that's great to hear.

We hope to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Excellent quality and value

We have used Simpson Travel for many years and have never been disappointed. Their villas (or select hotels) are hand-picked and known by the staff you speak with. Always very clean and comfortable yet not at 'silly' prices . Their staff are also very knowledgable. Highly recommend!

2025幎8月9日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Customer,

Thank you for your kind comments. We're thrilled you have chosen Simpson Travel to help plan your previous holidays and your recommendation is truly appreciated. We look forward to helping with your next booking.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Wonderful holiday in Lefkada!

We had a wonderful holiday in Lefkada – what a brilliant destination! Villa Santolina was just lovely: really comfortable, beautifully maintained, and the perfect place to relax. The Ionian Coast is simply stunning, and we loved exploring it.

Simpson Travel were excellent throughout – a fantastic company with great people. Yiannis was especially brilliant; fun, friendly, and incredibly well connected. His recommendations really made our trip extra special.

Thank you for such a memorable holiday – we will definitely be back!

2025幎8月16日
Simpson Travel ロゎ

Simpson Travel からの回答

Dear MrsN,

Thank you for your super review! We are delighted you enjoyed a 5-star holiday experience with us and your kind words about Yiannis are lovely to read.

We look forward to helping you plan more memorable holidays in the future.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Superb Simpson holiday in Crete!

Our holiday with Simpson Travel at their GK Hotel in Crete last week was, in all respects, absolutely marvellous. The hotel is spotless and set directly facing the beach which, itself , is directly next to the hotels luxury pool area. The small 28 apartments are serviced by a small army of liveried staff who take poolside and beach orders for their ample stocked bar with plenty premium brands.

Breakfast is included and has ample continental as well as hot food ( fried eggs, omolettes, bacon,sausages etc) Restaurant is open all day serving lunch and dinner with a great menu
Bed linen and towels are constantly being changed and apartment cleaners come in daily. Perfect switch off holiday Can’t wait to come back again.

2025幎8月5日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Paddy Flavin,

Thank you for your wonderful 5 star review! We're thrilled you had a marvellous holiday with us and that all the facilities lived up to expectations. It's lovely to hear such great feedback on the food and drink options.

We look forward to welcoming you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Pound for pound

Pound for pound, a very enjoyable and trouble free holiday, with good experiences throughout. From scenery, that is hard to match, to sunsets which may not be rivalled, Sivota and the Ionian Coast is to behold. Do yourself a favour ... !

2025幎8月10日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear angus,

Thank you for your fantastic review, we're delighted you had such an enjoyable holiday with us - we agree the Sivota sunsets are hard to match!

We hope to welcome you back again soon!

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

We stayed at the Belle Mare

We stayed at the Belle Mare - Corfu this summer and had a fantastic time.
Natalia and Adrianna from the kids club were great. The girls were very well organised with the activities and our children loved the pizza making and building a raft. We will be back :-)

2025幎8月3日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear SamC,

Thank you for your glowing review! It's lovely to hear the kids club was a hit with the family. We look forward to welcoming you back!

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

A fantastic holiday through Simpson


A fantastic holiday through Simpson travel. Great service and a wonderful property in Provence.

2025幎7月26日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Suzanne,

Thank you for your 5-star review, we're delighted you had a fantastic holiday with us. We look forward to welcoming you again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Had an amazing time in Megganissi

Had an amazing time in Megganissi, Thanks to all the Simpson team for the organising and support before and during the holiday. Special thanks to Daniel and Laura for everything you both did!

2025幎8月10日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear BT,

Thank you for your lovely review. We're pleased to hear that everything ran smoothly from start to finish and we're thrilled our team played their part in that.

We hope to welcome you back again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

5぀星のうち5の評䟡

Fabulous Holiday

Simpson Travel organised a fabulous holiday for our 2 families in Ithaca. The villa was fantastic and the travel, care hire and whole experience was very good. This is the fourth time that we have used this travel company and the standard of service and villas is very high and we will definitely book again.

2025幎7月27日
自発的なレビュヌ
Simpson Travel ロゎ

Simpson Travel からの回答

Dear Michelle,

Thank you for your 5-star review. We're thrilled you had a fabulous holiday with us. It's great to hear the whole experience lived up to your expectations and we look forward to welcoming you again soon.

Warm regards,
David
Customer Service Executive
Simpson Travel

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