Sims IVF - Cork レビュー 10

TrustScore 5段階評価の3.5

3.5

Sims IVF, Citygate, Mahon, T12WEF9 Cork, County Cork, IE


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

My appointment with the Consultant was good, with no issues. I attended the appointment along with my wife and 10 Years son. At reception, they mentioned my son could not go; I said that was... もっと見る

企業が回答しました

5つ星のうち5の評価

We started our ICSI treatment last year and got pregnant on the second round. I am currently 11 weeks pregnant. I would highly recommend Sims IVF. The nurses were amazing and communicated with me th... もっと見る

企業が回答しました

5つ星のうち5の評価

The Cork SIMs team were fantastic! So kind, empathetic and professional from our first appointment all the way to our final blood test for pregnancy results. My husband and I have been so fortunate... もっと見る

企業が回答しました

5つ星のうち5の評価

Dr Alejandro and all the team at Sims in Cork are just amazing. The whole team made us feel so welcome from day 1. We moved to Sims after 2 failed attempts of ivf with another clinic but we fell p... もっと見る

企業が回答しました


企業情報

  1. 不妊治療院

Sims IVF - Cork について

当該企業による記述

Sims IVF is one of the leading fertility clinics in Ireland. Since 1997, we have cared for thousands of patients needing treatment to realise their dream of having a baby and have helped pioneer IVF technology in Ireland. We strive to bring the joy of a family to those who need help with their fertility and to assist people in a confidential, professional and caring manner. Our mission is to provide hope to all those that need help starting families.

Sims IVF offers many tailored treatment options such as IVF, ICSI, donor sperm, donor egg and PGT-A.

Sims IVF became part of the Virtus Health family in 2014. As part of Virtus Health, one of the world’s leading fertility groups, we share experience and knowledge from around the world, ensuring you get access to the very best reproductive medical care.

We have fertility clinics in Clonskeagh, Swords and Cork that offer comprehensive fertility testing as well as a complete range of fertility treatments to maximise your chance of having a baby. We also have satellite clinics in Carlow, Limerick and Dundalk providing patients with ultrasound and blood testing facilities during their cycle.

At Sims IVF, we have a holistic approach to treatment, and our team is here to support you every step of the way.


連絡先

  • Sims IVF, Citygate, Mahon, T12WEF9, Cork, County Cork, アイルランド

  • 0214410900

3.5

まあまあ

TrustScore 5段階評価の3.5

10件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 25%に回答しています

通常24時間以内に回答

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5つ星のうち1の評価

Horrible 1st Appt. experience due to ''Weird Child Policy''

My appointment with the Consultant was good, with no issues.

I attended the appointment along with my wife and 10 Years son. At reception, they mentioned my son could not go; I said that was fine and he would wait at reception. as he is 10y does not need supervision, just need to sit (A few chairs in front of the reception staff).

Reception called a senior staff member who was rude and lacked understanding. She dismissed my concerns and showed no empathy for our situation, which was particularly distressing given the circumstances.

As a Consultant Doctor, I am well-versed in hospital dynamics. I have noticed that a standard line is included for children in every hospital appointment letter, and the hospital staff usually accommodates the situation. They understand that leaving a child behind is not always feasible. I have previously visited Rotunda (Dublin), Waterstone (Cork), and a few other hospitals, and I was accommodated every time. However, this experience was distressing as the staff seemed to understand little. My son had to wait outside and was visibly distressed after the appointment, which is unacceptable and should not have been the case.

While I understand that Sims is a private hospital and has the authority to set its own policies, I believe that the management should consider arranging some refresher courses for the staff. This would help them to deal with patients more respectfully and better understand their situations. Such behaviour is unacceptable, especially from a compassionate and private clientage perspective.

2024年11月20日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Dear Farid,

Firstly, I would like to thank you for taking the time to communicate your concerns to us as I understand that it’s not always easy to give feedback of this nature. I wish to assure you that we take patient concerns very seriously and our complaints procedure is one tool we use to improve individual patient satisfaction and overall service.

Unfortunately, we do have a strict policy regarding children not being allowed in our clinic, which was communicated to you twice prior to your appointment (via email on the 17th of October and via portal message on the 20th of November). The reason we have this policy is twofold, the most important being the sensitive nature of our business. A fertility journey is an extremely challenging one and for some patients, having children in the clinic can be a very triggering experience so we kindly ask all of our patients to not bring children to the clinic. The second reason is simply due to insurance, we do not have the cover to allow children on site unattended, no matter the age of the child.

We are happy to discuss and follow up on anything further, please reach out to communications@sims.ie should you wish to do so.

Wishing you all the best with your journey.

Kindest regards,
SIMS IVF

5つ星のうち5の評価

My husband and I had a very positive…

My husband and I had a very positive experience at Sims. From our very first appointment we felt supported and our concerns and questions listened to with an understanding and sympathetic ear by Dr. Alejandro and all of the team at Sims, especially one of the nurses, Therese.

The app makes communication seamless and allows you to view all of your appointments and medication in a very easy manner.

I got pregnant on our second round of IVF and now we have our beautiful little boy as a result of our treatment at Sims.

I highly recommend Sims as an extremely positive and supportive IVF clinic.

2023年7月27日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much Yvonne, we appreciate your kind feedback. Congratulations on your little boy; we will pass this on to the team in Cork!

5つ星のうち5の評価

Mine and my partners experience with…

Mine and my partners experience with the sims ivf clinic mahon I couldn't fault 😊 they were very helpful throughout our whole process and couldn't have been any nicer. We are delighted to say we are 7 weeks pregnant. We had our 7 week scan today in the clinic and as sad it was to say goodbye we are delighted to have had a successful time. We will 100% be back in the future for baby no.2 . I couldn't thank the staff enough for everything they done for us an absolute miracle 🙌 thank you. Jess & Julie

2024年1月4日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much for your kind words. Huge congratulations to you both! We are thrilled for you! Thank you for trusting us on your journey.
The Sims IVF Team

5つ星のうち5の評価

Going through IVF is a very emotional…

Going through IVF is a very emotional and highly stressful thing and I found the staff made it easier to go through for sure. Especially Dr. Montilla - he would come out to the waiting area to bring you to appointments. Always down to earth and friendly. I have gone to Waterstones for previous IVF cycles and IV had consultants walk past me with their heads down, very cold and they don't speak to you directly like your not even in the room. One huge factor for us was that my husband was allowed into the scan and transfer. Waterstones did not allow my husband into the scan even after covid. I would highly recommend this clinic.

2023年7月18日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much for your kind words. We will pass this on to the wider team! The Sims IVF Team

5つ星のうち5の評価

Dreams really can come true ❤️

Myself and my Husband cannot express enough our sincere and heartfelt gratitude to Doctor Alejandro and all the Team at Sims Cork. After my first round of IVF, im delighted to say I'm 8 weeks pregnant with my first Child. From our very first visit to Sims, we were always greeted with such a warm welcome and any doubts or fears we had were always handled and answered in the most professional, Sincere and Empathatic Manner. The Nurses are just absoluetly amazing and fantastic at their jobs, I was always made feel so at ease and comfortable and was assured at each and every step along the way....
My Individual treatment plan was explained fully with a clear outline of the cost from the start and appointments were scheduled with such ease...
Myself and my Husband will always be forever grateful to All the Team at Sims for making our Dreams a Reality xx
Carmel Rohan

2023年7月12日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much for your kind feedback. We will let the Cork team know!

5つ星のうち5の評価

Thank you for making our dreams come true.

Dr Alejandro and all the team at Sims in Cork are just amazing. The whole team made us feel so welcome from day 1. We moved to Sims after 2 failed attempts of ivf with another clinic but we fell pregnant on our first attemp with Sims. We feel so blessed to have Dr Alejandro as our consultant he was amazing from day one. We really look forward to continuing to grow our family in the future .
The nurses were always on hand for any questions we had and scheduling appointments was very easy.

Sarah and Caitriona x

2023年6月10日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much your feedback. The Cork team will be delighted to hear this!

5つ星のうち5の評価

Successful on the second round !

We started our ICSI treatment last year and got pregnant on the second round. I am currently 11 weeks pregnant. I would highly recommend Sims IVF. The nurses were amazing and communicated with me throughout the whole journey. The doctor was so nice and cheerful and made the whole experience joyful.
We are so glad that we chose Sims IVF.
Thanks again.

2023年4月4日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Hi Tomasova, thank you so much for your lovely review. We really appreciate it. Congratulations on your pregnancy! We wish you all the best. Sims IVF Team

5つ星のうち5の評価

I had a very positive experience with…

I had a very positive experience with Sims Cork, would definitely recommend. The level of care was fantastic, their app makes appointments and contacting the care team seamless - it even allows you to view your latest test results and schedules your meds for you. I have had a great experience from the admin to the consultants.

2022年8月5日
自発的なレビュー
5つ星のうち5の評価

I would strongly recommend SIMs

I would strongly recommend SIMs. I had previously sought treatment from a different clinic, but I found the staff at SIMs warmer and friendlier and really great to help me relax during a stressful time seeking IVF. They explained everything very carefully and were always so helpful when I had question both in person and over the phone. Everything was made.very.clear.from medication to appointments. After three IVF cycles, I'm almost 6 months pregnant. So grateful to the midwives in Cork and Dr. Moses for all they have done for me.

2022年5月1日
自発的なレビュー
5つ星のうち5の評価

Amazing, knowledgeable staff

The Cork SIMs team were fantastic! So kind, empathetic and professional from our first appointment all the way to our final blood test for pregnancy results.
My husband and I have been so fortunate that our first cycle was a success and we are now 22 weeks pregnant after a long and emotional journey.
The team at SIMs were a delight from start to finish and you could really tell they genuinely cared!
Thank you so much 💓

2022年3月9日
自発的なレビュー
Sims IVF - Cork ロゴ

Sims IVF - Cork からの回答

Thank you so much for your kind words Katie. We will pass this onto the team!

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