Great swift and reliable service. Amazing decaf coffee and 2 free bonus tea bags to try. What's not to like. Love that they are a local company too and Im supporting small businesses. Love that custo... もっと見る
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We use the Goldstone for cafetiere. It is always good quality and as we like it. Delivery very rarely a problem. We have tried others from time to time but have always gone back to Small Batch. Gr... もっと見る
企業が回答しました
Get a weekly subscription and feels like there isn’t any consistency in the delivery dates. I know this is partly down to royal mail but can sometimes be weeks between getting a delivery then 2 turn u... もっと見る
I’ve been getting fortnightly subscriptions of beans for about five years now. I appreciate the variety of the selection I’m sent. I have always found customer service very helpful if there’s ever a p... もっと見る
企業が回答しました
企業情報
当該企業による記述
Small Batch Coffee have been bringing people together to celebrate the art and craft of great tasting specialty coffee since 2006. Buy our coffee online, sign up to a subscription or visit one of our Hove cafes! As one of the pioneers of the UK specialty coffee scene, we're passionate about coffee and quality coming from the little things. Committed to roasting in small batches and celebrating every bean and the natural environment it comes from. We believe in the small things that make you smile. So, whether that's finding a moment to relax at home or grabbing a coffee with a friend, you can count on Small Batch Coffee for a moment of joy in your every day.
連絡先
Brighton & Hove, 英国
- webshop@smallbatchcoffee.co.uk
- www.smallbatchcoffeeroasters.co.uk
4.6
優良
39件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 100％に回答しています
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We use the Goldstone for cafetiere.
We use the Goldstone for cafetiere.
It is always good quality and as we like it. Delivery very rarely a problem.
We have tried others from time to time but have always gone back to Small Batch.
Great product
2026年6月26日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Thanks David!
Swift reliable service & great coffee
Great swift and reliable service. Amazing decaf coffee and 2 free bonus tea bags to try. What's not to like. Love that they are a local company too and Im supporting small businesses.
Love that customer services and the roastery team always go the extra mile to help too.
2026年5月1日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Hi Wendy, thank you for taking the time to leave us a review. We love that you love supporting local!
Really good coffee
Really good coffee! We get the Goldstone for beans and decaf as an espresso grind and recently moved over to subscription as we loved it so much.
2026年5月2日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Hi Alexia, thank you for taking the time for leaving a review. We hope you enjoy your new subscription!
Excelent coffee
We mail order all our coffee from Small Batch, both normal and decaffeinated beans. Great stuff!
2026年5月2日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Thanks John!
Love Small Batch coffee
I'm no coffee bean expert so I love trying different coffees. I just had the Puerto Rican blend and it was really good. Love the packaging, love the variety and can't wait for my next coffee.
2026年4月30日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Great to hear your loving the beans Neil, we'd recommend you try the Rwanda Agaciro next!
Excellent coffee and quick delivery
2026年4月6日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Thank you for taking the time to write a review and support a small business!
Best coffee by far in the area- been…
Best coffee by far in the area- been drinking it for many years and nothing beats it
2026年5月1日
自発的なレビュー
Small Batch Coffee Roasters からの回答
What a lovely review, thank you!
Consistently Good Small Business
I’ve been buying Goldstone Coffee from Small Batch for a while now, and it’s consistently good. Fresh beans, balanced flavour, and everything arrives when it should. I take mine with oat milk and it never curdles or tastes 'off'.
It’s also nice to support a small business that clearly takes care with what they do. Happy to keep ordering.
2026年4月27日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Thanks Katriona, we love the chocolaty fruity balance of Goldstone.
Customer service were super helpful
Customer service were super helpful with my order, I'd definitely shop here again!
I ordered a birthday gift over a week before I was due to give it, but on day 7 since ordering it still hadn't arrived. I emailed customer service, who sent out another batch with next day delivery to ensure I could give it to the recipient on their birthday. It was a really great experience, especially considering their delivery timescales are 5 working days.
2026年2月23日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Hi Hannah, thank you so much for this lovely review. I have let the person responsible know! I hope the receipt enjoyed their gift!
Very happy first experience
This is my first buy from them and I tried a couple of their limited editions. I'm very happy with what I received and delivery was prompt. I only wish they updated their bags for a resealable one.
2026年1月26日
Small Batch Coffee Roasters からの回答
Hi Caue, thank you for your feedback on the packaging. I have passed it on to the team. Glad to hear your enjoying the coffees!
Horrible customer service
I placed an order that was not delivered. Requested a refund, they apologies and told me they would send me a replacement via courrier. Over a week later, no updates. Got in touch again to ask for a refund, they didn't not acknowledge my request for a refund and instead told me they would chase the replacement.
Horrible customer service
2025年12月4日
自発的なレビュー
Small Batch Coffee Roasters からの回答
Hi Guy, I'm sorry to hear you were disappointed with the level of customer service you experienced. I have looked into your case and can see that Royal Mail misplaced your order. I am sorry that you felt the replacement and discount code for your next order wasn't up to the service you expected and have passed on your feedback to the team.
Excellent coffee
I have been a customer for years, and why not? Quality coffee, wide range of single origin, fast delivery, no issues.
2025年9月18日
Small Batch Coffee Roasters からの回答
Thank you so much for your review and for supporting a small business!
Really love the goldstone blend
Really love the goldstone blend, which I use with an aeropress. A perfect balance of fruity and nutty tones with a dark chocolate aftertaste.
2025年9月25日
Small Batch Coffee Roasters からの回答
Hi Thomas, thank you for your review. Your palate is spot on, we always say Goldstone is like the perfect fruit and nut chocolate bar.
Small Batch Coffee Roasters からの回答
Music to our ears! Thanks Ben, enjoy.
Absolutely love the coffee from small…
Absolutely love the coffee from small batch!! Great service and consistently awesome beans, highly recommend.
2025年7月22日
自発的なレビュー
Great coffee
2025年7月10日
Speedy service
Speedy service and (thanks to Royal Mail) delivery.
Bought as a present. Recipient says the coffee is delicious.
2025年6月28日
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