Smart Energy West Midlands Ltd レビュー 

192
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy company to work with. Always consulted about specs, decisions, plans. Having one company to do various different improvement measures including solar panels, loft insulation and light fittings, m... もっと見る

企業が回答しました

5つ星のうち5の評価

Smart Energy West Midlands replaced an old boiler with a new one into my airing cupboard, leaving the space from the old boiler for a cloakroom, and added a radiator to that new room. They took away... もっと見る

企業が回答しました

5つ星のうち5の評価

Eco 4 and ecoFlex sound too good to be true but aren’t. Simply its energy companies being forced to make peoples houses greener. Smart energy explained each step the whole way along. They left m... もっと見る

企業が回答しました

5つ星のうち5の評価

From the initial contact to the surveyor coming out it was very professional. And on the day for installation engineer turned up early and got straight into removing old boiler. Two others arrived o... もっと見る

企業が回答しました

企業情報

  1. ガス技術者
  2. ボイラー提供業者
  3. 暖房設備施工請負業者

当該企業による記述

Smart Energy West Midlands Ltd are proud to have helped thousands of people save money on their energy bills. Our consultation service is clear and honest, giving customers access to funding they may never have known about. We’re recognised for our trusted reputation and make the process simple and straightforward, whether customers choose fully funded measures or invest in additional energy improvements. These include Cavity Wall Insulation: Loft Insulation: Internal Wall Insulation: Room-in-Roof Insulation: Air Source Heat Pumps: Solar PV Systems: Solar Battery Storage: Electric Storage Heaters: Boilers & Heating Systems: Government Funding Schemes Smart Energy West Midlands Ltd assists eligible customers in accessing various government-backed funding programs: www.smartinsulation.co.uk


連絡先

4.9

優良

TrustScore 5段階評価の5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(192)

過去12か月のレビュー数: 18件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

After filling in the application form…

After filling in the application form for funded central heating, I received a phone call as was said and everything from then on was absolutely fantastic. Their professional yet friendly communication was excellent throughout. I spoke with a few different people who were so helpful and very reassuring. Every member of the team were friendly and arrived as arranged. Customer service was excellent and prompt and matt a was a pleasure to speak to. My praise also goes to the 2 members Dave and Darren who installed the central heating . They did a wonderful job, ...again friendly, polite and professional. Leaving everywhere clean and tidy. I cannot express my sincere gratitude to this company for an extremely pleasant and positive experience. Highly recommend to anyone. Thank you so much for the difference this has made to me.

2022年2月3日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Thanks so much for providing a detailed review of your feedback dealing with us Suzana. We're so pleased to hear the journey went well with us and you are happy with your new heating system! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Excellent replacement boiler supply & fit

The overall experience from Smart Energy was faultless from the initial call to me after my enquiry through to an 'actual person' coming to survey and personally provided the quote/s. As a distress/unplanned purchase (due to my boiler being blocked) the installation was within 5 days. The fitting was not 'just' a boiler but pump, value, filter, one new radiator, clock, thermostat and some pipework with powerflush done excellently and you would not even know the job was done, except the house and water is now hot again. At a very attractive price also. Well done the Smart Team!

2022年2月2日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Steve, thanks so much for taking the time to provide your review on us...it's really great to hear your feedback! We're pleased that all aspects of your interactions with us were to your liking! Glad to hear you're now warm with your new boiler and we managed to resolve the existing issues with your system and bring it up to the correct configuration! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

First class company and service

First class company and service. I cannot praise the team enough for their advice and help. New boiler installation and cavity wall insulation provided by experienced workmen. Dave fitted the new combi boiler and did a great job with minimal disruption. Left everything clean and tidy. Same with the guys who did the cavity wall. I was kept informed at all times regarding dates and procedures, everything went to plan. Highly recommend this company with confidence.

2022年1月28日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Anne, we're very happy to hear the install of both the insulation and boiler went well! We'll make sure the teams involved get your feedback and praise! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Excellent Service

Excellent Service
Tom Wood from Smart Energy gave me several boiler options, with clear and concise details. He was excellent.
The installer Mark attended on the time and date chosen and he too was excellent

2022年1月27日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Mr Andrews, Thanks so much for taking the time to review our business, we really value the feedback! We're delighted to hear all the people involved from our business did a great job. Enjoy your new boiler! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Installation of new boiler.

I am not easily impressed,but I was impressed with Smart Energy.They were efficient,clean and tidy and professional.The gas fitter came on time and finished the job quickly and with the minimum of inconvenience.Subsequently,they checked with us that all was well.I would not hesitate to recommend Smart energy.

2022年1月26日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Mr Barnett, thank you for taking the time to review our business. It's great to hear you were pleased with the work we did at your property and also the after care. Thank you for choosing Smart Energy, Best wishes.

5つ星のうち5の評価

First class service

First class service, from the initial quote to fitting
Very pleased and highly recommended

2022年1月26日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Mr Tretis, thank you for providing your feedback, we're really pleased to hear you were happy with the boiler install we did at your property! Thank you for choosing us! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Boiler fitted

I would highly recommend Smart Energy .
Darren came & fitted the new boiler Punctual and very tidy and cleaned up after himself .

2022年1月11日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Claire, thank your for taking the time to provide your feedback. We're very pleased to hear everything went well and your property was left tidy and warm with your new boiler. Best Wishes, Smart Energy Team.

5つ星のうち5の評価

The service from Smart Energy was…

The service from Smart Energy was excellent. Darren carried out the installation of boiler and controls quickly and efficiently and explained the operation instructions in a clear and helpful manner. I recommend Smart Energy as a first class Company.

2022年1月11日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Michael, We're delighted to hear that the install went well and we appreciate you taking the time to provide your feedback! Enjoy your new boiler! Best wishes, Smart Energy Team.

5つ星のうち5の評価

from survey to quotation and boiler…

from survey to quotation and boiler fitting,every aspect was satisfactory. Louise in the office lovely,chatty and helpful. Darren the fitter very professional,helpful,friendly.
All in all we are wellpleased with the service received and heartily approve them.
david and hazel barber

2022年1月8日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Thank you Mr Barber for your review. We're pleased to hear the install went well and all of our members of staff did a great job too! We appreciate the feedback! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

The engineers worked effectively and…

The engineers worked effectively and professionally, taking the time to explained and demonstrated how to operate my new boiler.

2022年1月6日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Yyvonne, many thanks for leaving your feedback. We are pleased that the install went smoothly and everything was explained well before we left. Best Wishes, Smart Energy.

5つ星のうち5の評価

Excellent boiler installation

Excellent boiler installation, House and tech surveys' performed quickly and teams were very professional. Installation took approx 6 hours and was executed well. Smart and tidy teams, knew what they were doing. I was very impressed. New boiler working well. I have no hesitation whatsoever in recommending Smart Energy West Mids Ltd.

2021年12月23日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Thank you Mr Hills for providing your review on our business. We're delighted to hear the installation went well and you were happy with our team. I'll make sure they get the feedback too. Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Smart Energy installation of new boiler and water tank.

Smart Energy made the installation of my new boiler and water tank a very straight forward process.
The team were very helpful and informative all the way from start to finish, there was minimal disruption and we were back to normal with a brand new system within the same day.
all visits to my property were very professional, i would highly recommend them they have a great team.

2021年12月15日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi, thank you for providing your feeding on our business. We're really pleased that both the boiler and tank install went well and we'll make sure everyone involved gets the praise you are passing on! Best wishes and enjoy your new heating, Smart Energy Team.

5つ星のうち5の評価

Excellent service

Could not carry out installation of new boiler due to engineer illness but quickly rearranged for same week

Engineer, polite and knowledgeable, made sure areas were covered and there was no mess during installation, old boiler taken away and all areas clean and tidy. Also a good price.

2021年12月12日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi, thanks for providing feedback on our business, we're pleased to read you were happy with the install and we appreciate your understanding in us needing to move your appointment too. Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Many thanks to Tom

Many thanks to Tom who went the extra mile in helping us with a leaking radiator and mending a broken wardrobe. We were very grateful for his kindness!

2021年12月12日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

You're most welcome. Glad we were able to help! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

First class service

From the first phone call I made to the final survey to sign off the work we've had first class service from Smart Energy. All staff were polite, the service was efficient and well organised. I highly recommend this company.

2021年12月6日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Christine, we appreciate you providing your feedback! We're pleased you found our service to be first class!! Best Wishes, Smart Energy Team.

5つ星のうち5の評価

Highly recommend

Smart Energy from start to finish did an absolutely fantastic job. Every member of staff that I spoke to could not have been more helpful. The installation was an absolute breeze with no question to small or to big. I would highly recommend!

2021年12月2日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Michelle, thanks for sending your feedback.....we're really pleased to hear everyone you dealt with were helpful and the install went well....i'll make sure the team get your feedback! Thanks, Tom.

5つ星のうち5の評価

A very good company all the staff Tom…

A very good company all the staff Tom Dave Lee Steve Liam and especially Mark where excellent in all the jobs they did in my central heating installation new exactly what they were doing respectful of the property and courteous to me and my family at all times will always recommend this company to anyone who asks .

2021年11月27日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Graham, We're delighted you are happy with our work and they way we conducted ourselves at your property. It was a pleasure to do your install and we hope you enjoy nice warm house over the winter!

5つ星のうち5の評価

Boiler fitted 16/11/2021

Through a comparison website, came across Smart Energy. No person wants to part with money to a company they know little of!! Brian had called me on the day of the quote and, spent an hour and a half talking to a complete novice in the boiler industry, going through my expectations, explaining what are the most efficient boilers, explained in detail how warranty works and even went above and beyond and broke down the costs to the penny to warrant the cost (no other company would be as transparent as Brian Had!) This gave me confidence I am dealing with an organisation that have 100%confidence in themselves, which gave me faith I will have a good job done getting a new boiler. Had a veissman boiler fitted in on 16/11/2021, Mark arrived early, 6 hours later he was completed, gave me a full walkthrough of the boiler and although I had a million questions being a new boiler, Mark took extra time to explain everything in detail, which left me more at ease.
Brian had also sent me a courtesy message and gave me a call after the boiler was fitted to see how I'm getting on with new appliance and arranged a handover appointment (23/11/2021) to check over boiler. Aftercare is amazing, they keep in regular contact, have been signposted to contact them should anything go wrong and will receive a call each year as a reminder to service boiler. Thank you all.

2021年11月23日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Thanks Mr Ashley! We are so pleased the experience with our business went well from beginning to end.....your feedback is really valued and i'll make sure the praise reaches the people involved. Thank you for taking the time to provide a glowing review! Best Wishes, Tom & Smart Energy Team.

5つ星のうち5の評価

I had the most honest person

I had the most honest person, Chris, offer the service I needed at the property. He went above and beyond just giving me a quote for a new boiler but offered a genuine advice on my old boiler which in the end was very useful. I would definitely recommend Smart energy.

2021年11月12日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Mrs Baka, thank you for your feedback on Chris and our business. We appreciate you taking the time to let us know your experience in dealing with us. Best Wishes, Tom.

5つ星のうち5の評価

Replacement central heating boiler

From initial enquiry to installation everyone involved has provided excellent service. I was extremely impressed by the engineer who carried out the main installation, nothing was too much trouble and the standard of work was neat and tidy, The new boiler was fitted in a new location replacing the water storage tanks. The new system works wonderfully.

2021年11月1日
自発的なレビュー
Smart Energy West Midlands Ltd ロゴ

Smart Energy West Midlands Ltd からの回答

Hi Mr Harrison, thank you for providing feedback on your experience with us. We are pleased to hear that the job went well and our engineer Darren did a great job for you. Best Wishes, Tom.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報